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Hi there,I recently installed malwarebytes, ran a scan and it found the following.

Android/PUP.HackTool.MgYun.a

In

/system/app/Superclean.apk

When I try to delete it through malwarebytes, it says that it cannot be deleted, and I do not appear to have the Superclean app installed.

Is there any other way to delete it?

Many thanks in advance.

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  • Staff

Hi Nonnymouse,

 

What device do you have? Unfortunately some of these "grayware" apps come preinstalled and be can't removed easily because it is installed at the system level, but you can disable via Android's App Settings. Dirty tricks by some distributors.
 
You can also whitelist the detection in MBAM Mobile by choosing 'Ignore Always" on detection.
 
Regards,
 
-Armando
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