fireman5214 Posted October 14, 2015 ID:995345 Share Posted October 14, 2015 Hello all, I have a Windows 7 Professional Dell Inspiron N7010 laptop and for some reason it will not play dvd's or music cd's but it will play game cds. When I go into My Computer it says the device is working properly but has under properties Used and Free Space at 0 bytes as well as capacity. The Type is CD Drive and File System is marked unknown. Is there anyone who might know any answers on fixing this issue? If not could you steer me in the right direction? I would provide more info if requested and/or where to find that info requested. Thanks Link to post Share on other sites More sharing options...
daledoc1 Posted October 14, 2015 ID:995350 Share Posted October 14, 2015 Hi: A few things: Have you verified that these DVDs and music CDs play in another computer or DVD player? Is the laptop under warranty? Have you tried the Dell Online Diagnostics or the F12 Dell Hardware diagnostics? Have you checked for driver updates at the Dell Drivers page, using your Dell Service Tag or Express Service Code number? What do you see when you expand the device and click properties in the Windows device manager (see scree shot for an example)? Additional data/diagnostics may be needed by our more expert forum folks, but for starters, please attach to your next reply here BOTH the FRST.txt and Addition.txt logs from FRST (log set #1) from this pinned topic: Diagnostic Logs Then we will wait for someone more adept at hardware issues.... Thanks, Link to post Share on other sites More sharing options...
fireman5214 Posted October 14, 2015 Author ID:995357 Share Posted October 14, 2015 1. yes I have verified2. no it is not3. I have not tried either, I did not know about F124. I wasn't sure if I should, so I came here for an idea from people with better knowledge5. Image attached6. Attached belowCheckResults.txt Link to post Share on other sites More sharing options...
daledoc1 Posted October 14, 2015 ID:995410 Share Posted October 14, 2015 Thanks for the info. The log you posted is actually a CheckResults.txt log from mbam-check (log set #2).What we need to see are the FRST.txt and Addition.txt logs from FRST (log set #1) from Diagnostic LogsIf you could please attach those logs to your next reply, that would be helpful. In the interim, while we wait for more expert help, the info provided showed a VERY old driver for that CD drive (2006).I presume that this is an older laptop and there may not be a newer driver, but you might want to check at the Dell site, as mentioned. You might also want to try the online diagnostics or the built-in Dell hardward diagnostics via F12.For the latter, shut down the laptop.Press the "on" button and then gently tap the F12 key -- that should bring you to the "outside Windows" hardware diagnostics. Thank you, Link to post Share on other sites More sharing options...
fireman5214 Posted October 14, 2015 Author ID:995444 Share Posted October 14, 2015 Ooops my bad, I saw them both and for some reason I clicked the wrong one. I guess it didn't really hurt the computer to run that extra scan. The laptop was bought in March 2011. I have to get some work done but I was able to run the scan and I have the logs posted below. I will do the dell driver check and online diagnostics later.Addition.txtFRST.txtDo I just go to the device manager and click update driver like on the screenshot I took shown below? Link to post Share on other sites More sharing options...
daledoc1 Posted October 14, 2015 ID:995447 Share Posted October 14, 2015 There are many ways to update the driver -- either as you mentioned, or (probably better) via the Dell Drivers page, as previously suggested.That way, you will get drivers from Dell that Dell has tested to run on Dell systems. Or just wait for help to see if it's best to do the F12 hardware test first (which could not hurt).If the hardware is failing, then drivers won't help. Thank you, Link to post Share on other sites More sharing options...
Firefox Posted October 14, 2015 ID:995483 Share Posted October 14, 2015 As already suggested, you need to do the following. Not really required, but put a CD/DVD in the drive (so it can be tested during the F12 Dell Diagnostics) Reboot the computer and hit F12 repeatedly until you get the menu and then choose Dell Diagnostics and give us any errors that may come back. The link for Dell Support to get the latest drivers, is http://support.dell.com then enter your service tag to get the latest drivers. From that site, then once the computer is found click on Drivers & Downloads. Then either click on System Analysis so it will check your computer for the drivers that need updating or you can manually look for the driver you want to update. Link to post Share on other sites More sharing options...
fireman5214 Posted October 14, 2015 Author ID:995545 Share Posted October 14, 2015 Here is the online Dell Diagnostics test results... I am going to do in a matter of signing off here from this post. Link to post Share on other sites More sharing options...
daledoc1 Posted October 14, 2015 ID:995548 Share Posted October 14, 2015 We'll need to wait for @Firefox to review the results, but the hardware tests look favorable. I guess the next step would be to check for updated drivers for that optical drive. Here is the direct link: Dell Drivers page, using your Dell Service Tag or Express Service Code number. Or you can get there this way: The link for Dell Support to get the latest drivers, is http://support.dell.com then enter your service tag to get the latest drivers. From that site, then once the computer is found click on Drivers & Downloads. Then either click on System Analysis so it will check your computer for the drivers that need updating or you can manually look for the driver you want to update. Thank you, Link to post Share on other sites More sharing options...
fireman5214 Posted October 14, 2015 Author ID:995562 Share Posted October 14, 2015 Yeah daledoc, I will wait for firefox as well. Below is what was issued through the F12 diagnostics.... All tests passed in the first 10 minutes. Then this question came up: "No problems found with this system so far. Do you want to run the remaining memory tests? This will take 30 minutes or more. (Recommended) I pressed Y for YESThen it ran the rest of the test and this came up:Pre-boot system assessment complete. Please select Ok to reboot your system. (I had to press O for OK) Before I did that I saw everything Passed and even at the bottom (last thing) it said:4 CPU's Test Results: PASSHope this helps you both. I am also thinking I need to try and update the driver but will wait for your answers. Thanks for the fast replies so far, it's much appreciated.Oh also, I did have a DVD in the drive. Link to post Share on other sites More sharing options...
daledoc1 Posted October 14, 2015 ID:995569 Share Posted October 14, 2015 Aside from the optical drive itself, the rest of it would not necessarily cause the problem you initially reported with failure to play certain media.But it's good to hear that the hardware is in working order. Did you update the drivers for the CD/DVD/BD drive at the Dell site? Link to post Share on other sites More sharing options...
Firefox Posted October 15, 2015 ID:995609 Share Posted October 15, 2015 Looks like the hardware seems fine, now you need to make sure you are using the latest drivers. Link to post Share on other sites More sharing options...
CWB Posted October 15, 2015 ID:995672 Share Posted October 15, 2015 just curious ...wasn't there an *issue* with IOLO and "system mechanic" > also ... i have had optical drives that would play dvds but would fail burning a cd (plus other sundry issues) ...checked the firmware update and software ... no go .the fix was to replace the optical drive ... 25 bucks and it was a done deal . Link to post Share on other sites More sharing options...
fireman5214 Posted October 15, 2015 Author ID:995816 Share Posted October 15, 2015 Ok I think I downloaded them but I am not 100% sure. It asked me if I should create these folders for them to go into and I clicked yes but how do I unzip them and DL them correctly? I am a bit confused. I put 15 in the download list and those are what are in the special folder I made for them. There are more updates available but not sure if I needed them. I screenshotted the ones I downloaded and also the system analysis that recommended me to update those drivers. Link to post Share on other sites More sharing options...
Firefox Posted October 16, 2015 ID:995999 Share Posted October 16, 2015 Is this Dell Laptop by any chance under warranty from Dell? The files you download, you just run them and they unzip to a folder on the C: Drive usually C:\dell\Drivers and a folder that matches the filename. If the installer does not start automatically, then you go to that folder and run the setup.exe file and it will go from there. The only catch is the BIOS file. On that one you have to right click on it and choose run as administrator. Follow the prompts and it will reboot the laptop and update the BIOS and a few other items and reboot. It will require the laptop have a power cord plugged in as well as a charged battery. Link to post Share on other sites More sharing options...
daledoc1 Posted October 16, 2015 ID:996001 Share Posted October 16, 2015 Is this Dell Laptop by any chance under warranty from Dell? I don't think so: https://forums.malwarebytes.org/index.php?/topic/173968-cddvd-drive-not-working-properly/#entry995357 @fireman5214: I would definitely follow @Firefox's expert advice. There are a LOT of drivers on that list.You might want to focus on the problem at hand (the optical drive) for starters.It's probably best NOT to update all of the drivers at the same time.I would do one or two and then monitor the computer's behavior for a day or so.If you update all of them at once, it could lead to some stability issues. >>As @Firefox mentioned: Please be sure that the laptop is plugged into AC power when/if you do the BIOS update. And be sure to follow the prompts and instructions. "Flashing" a BIOS is not as risky as it was in the old days, but there's still a chance it can still leave you with a paperweight, if it goes wrong. >>Even if the system is out of warranty, it might be worth the cost of a per-incident charge at Dell Premium phone support. Their quality has varied a bit over the years, but I had a very favorable experience with them recently. They can walk you through the BIOS update and the many driver updates. <just my $0.02, as a regular home user, not a geek> Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 16, 2015 Root Admin ID:996012 Share Posted October 16, 2015 My own personal opinion is everyone is barking up the wrong tree. The drive is working and has nothing to do with audio playback capabilities that is controlled by your sound hardware. There is passthrough but games would not play either if that was the case where it could not pass it along. I would look at settings in the sound card and/or if needed do a full reinstall of the sound software and see if that works. More than likely there is some obscure setting that is checked or unchecked somewhere is my wild guess. Link to post Share on other sites More sharing options...
daledoc1 Posted October 16, 2015 ID:996015 Share Posted October 16, 2015 My own personal opinion is everyone is barking up the wrong tree. The drive is working and has nothing to do with audio playback capabilities that is controlled by your sound hardware. There is passthrough but games would not play either if that was the case where it could not pass it along. I would look at settings in the sound card and/or if needed do a full reinstall of the sound software and see if that works. More than likely there is some obscure setting that is checked or unchecked somewhere is my wild guess. OOPS. Well, I suppose it might not hurt to update those 10-year old drivers?OTOH, I presume the answer to that is: if it's ain't broke, don't fix it. {{Crawls back under rock}} Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 16, 2015 Root Admin ID:996017 Share Posted October 16, 2015 No, in theory one should not have to update drivers. As you said. If it works then leave it alone. Typically only needs updating if an updated driver fixes either a security issue or some problem you're experiencing. If it's not a security update and you're not experiencing any issues related to what the driver update is for then why update? In this case the user says the disk plays games but does not play music. I'm guessing that either a setting or association for playing music is broken. Often an audio installation driver package can fix some things related to that. It could simply just mean that the associations to play music are wrong or something like that. Without having the computer physically in your hands to check things it certainly makes it very difficult to try to track down the real issue. Link to post Share on other sites More sharing options...
daledoc1 Posted October 16, 2015 ID:996036 Share Posted October 16, 2015 Roger, Dodger. Excellent and informative, as always. Thanks! @fireman5214: Please let us know how it goes. Thanks! Link to post Share on other sites More sharing options...
fireman5214 Posted October 19, 2015 Author ID:996649 Share Posted October 19, 2015 Sorry we had a family emergency this weekend, I will try out what you guys have said about not doing the driver updates. I will do that tomorrow, sorry for the late reply. Link to post Share on other sites More sharing options...
fireman5214 Posted October 22, 2015 Author ID:997141 Share Posted October 22, 2015 Ok well I went through some stuff under the device manager with my dad ( he knows some computer stuff and we were looking for any exclamation marks or question marks to stand out but there was nothing. I could not get 1 game to play and the error (image posted below) shows that. I put in Emergency 2012 and that game worked except for calling the units from the station to the scenes. But the rest of the game works. I don't know if this would help in red flags that could be causing issues. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted October 22, 2015 Root Admin ID:997145 Share Posted October 22, 2015 Well I don't recommend this one too often but in theory if it's just a setting then it should hopefully be able to fix it. Download Portable Windows Repair (all in one) from one of the following: http://www.tweaking.com/content/page/windows_repair_all_in_one.htmlhttp://www.majorgeeks.com/Tweaking.com_-_Windows_Repair_Portable_d7222.htmlhttp://www.bleepingcomputer.com/download/windows-repair-all-in-one-portable/ Unzip the contents into a newly created folder on your desktop. Open the folder, run the tool by right click on Repair_Windows (icon with red briefcase) select "Run as Administrator" From the main GUI do the following: Select Tab 5 and Create System Restore Point Select Start Repairs tab => Click the Start The repairs window will open, Check the boxes as indicated, also the "Restart" option, then select Start... DON'T use the computer while each scan is in progress. Post the log, to access select "settings" tab > "open log folder" tab, log will be named _Windows_Repair_Log Let me see that log, any improvement? Link to post Share on other sites More sharing options...
fireman5214 Posted October 31, 2015 Author ID:998923 Share Posted October 31, 2015 I am going to work on this tomorrow, sorry I have been really busy. Link to post Share on other sites More sharing options...
fireman5214 Posted November 14, 2015 Author ID:1001650 Share Posted November 14, 2015 Well I don't recommend this one too often but in theory if it's just a setting then it should hopefully be able to fix it. Download Portable Windows Repair (all in one) from one of the following: http://www.tweaking.com/content/page/windows_repair_all_in_one.htmlhttp://www.majorgeeks.com/Tweaking.com_-_Windows_Repair_Portable_d7222.htmlhttp://www.bleepingcomputer.com/download/windows-repair-all-in-one-portable/ Unzip the contents into a newly created folder on your desktop. Open the folder, run the tool by right click on Repair_Windows (icon with red briefcase) select "Run as Administrator" From the main GUI do the following: Select Tab 5 and Create System Restore Point Select Start Repairs tab => Click the Start The repairs window will open, Check the boxes as indicated, also the "Restart" option, then select Start... DON'T use the computer while each scan is in progress. Post the log, to access select "settings" tab > "open log folder" tab, log will be named _Windows_Repair_Log Let me see that log, any improvement? Do you want me to post all the logs? (see image) I posted the one that was highlighted. Don't know if that was the one you wanted or not. Tweaking.com - Windows Repair v3.6.1--------------------------------------------------------------------------------System Variables--------------------------------------------------------------------------------OS: Windows 7 ProfessionalOS Architecture: 64-bitOS Version: 6.1.7601OS Service Pack: Service Pack 1Computer Name: JASON-PCWindows Drive: C:\Windows Path: C:\WindowsProgram Files: C:\Program FilesProgram Files (x86): C:\Program Files (x86)Current Profile: C:\Users\JasonCurrent Profile SID: S-1-5-21-3223599084-419352820-2031559519-1000Current Profile Classes: S-1-5-21-3223599084-419352820-2031559519-1000_ClassesProfiles Location: C:\UsersProfiles Location 2: C:\Windows\ServiceProfilesLocal Settings AppData: C:\Users\Jason\AppData\Local--------------------------------------------------------------------------------System Information--------------------------------------------------------------------------------System Up Time: 09 Days 05:32:04Process Count: 81Commit Total: 3.48 GBCommit Limit: 7.60 GBCommit Peak: 6.20 GBHandle Count: 29715Kernel Total: 753.80 MBKernel Paged: 638.05 MBKernel Non Paged: 115.75 MBSystem Cache: 1.50 GBThread Count: 1038--------------------------------------------------------------------------------Memory Before Cleaning with CleanMem--------------------------------------------------------------------------------Memory Total: 3.80 GBMemory Used: 2.12 GB(55.7678%)Memory Avail.: 1.68 GB--------------------------------------------------------------------------------Cleaning Memory Before Starting Repairs...Memory After Cleaning with CleanMem--------------------------------------------------------------------------------Memory Total: 3.80 GBMemory Used: 1.73 GB(45.4237%)Memory Avail.: 2.07 GB--------------------------------------------------------------------------------Starting Repairs... Started at (11/5/2015 2:24:22 PM)Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...Total Missing 'InstallDate' Fixed: 194 01 - Reset Registry Permissions Restore Windows 7/8/10 Default Registry Permissions Start (11/5/2015 2:24:27 PM)Decompressing & Updating Windows Permission File C:\Users\Jason\Desktop\unzipped tweaking\Tweaking.com - Windows Repair\files\permissions\7\hku.7zDone, 0.22 seconds.Decompressing & Updating Windows Permission File C:\Users\Jason\Desktop\unzipped tweaking\Tweaking.com - Windows Repair\files\permissions\7\hklm.7zDone, 2.71 seconds. Running Repair Under System Account Done (11/5/2015 2:30:22 PM)02 - Reset File Permissions: C: C: & Sub Folders Start (11/5/2015 2:30:22 PM) Running Repair Under Current User Account Done (11/5/2015 3:00:47 PM)02 - Reset File Permissions Restore Windows 7/8/10 Default File Permissions Start (11/5/2015 3:00:49 PM)Decompressing & Updating Windows Permission File C:\Users\Jason\Desktop\unzipped tweaking\Tweaking.com - Windows Repair\files\permissions\7\default.7zDone, 0.79 seconds.Decompressing & Updating Windows Permission File C:\Users\Jason\Desktop\unzipped tweaking\Tweaking.com - Windows Repair\files\permissions\7\profile.7zDone, 0.19 seconds.Decompressing & Updating Windows Permission File C:\Users\Jason\Desktop\unzipped tweaking\Tweaking.com - Windows Repair\files\permissions\7\program_files.7zDone, 0.22 seconds.Decompressing & Updating Windows Permission File C:\Users\Jason\Desktop\unzipped tweaking\Tweaking.com - Windows Repair\files\permissions\7\program_files_x86.7zDone, 0.22 seconds.Decompressing & Updating Windows Permission File C:\Users\Jason\Desktop\unzipped tweaking\Tweaking.com - Windows Repair\files\permissions\7\programdata.7zDone, 0.47 seconds.Decompressing & Updating Windows Permission File C:\Users\Jason\Desktop\unzipped tweaking\Tweaking.com - Windows Repair\files\permissions\7\windows.7zDone, 4.21 seconds. Running Repair Under Current User Account Done (11/5/2015 3:09:48 PM)02 - Reset File Permissions: Cleanup Repairing Restricted Folders Permissions To Avoid Infinite Loops Start (11/5/2015 3:09:51 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:09:53 PM)03 - Reset Service Permissions Start (11/5/2015 3:09:53 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:10:18 PM)04 - Register System Files Start (11/5/2015 3:10:18 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:11:26 PM)05 - Repair WMI Start (11/5/2015 3:11:26 PM) Starting Security Center So We Can Export The Security Info. Exporting Antivirus Info... Microsoft Security Essentials Exported. Exporting AntiSpyware Info... Microsoft Security Essentials Exported. Windows Defender Exported. Exporting 3rd Party Firewall Info... No Firewall Products Reported. Running Repair Under Current User Account Done (11/5/2015 3:14:56 PM)06 - Repair Windows Firewall Start (11/5/2015 3:14:56 PM)Decompressing & Updating Windows Permission File C:\Users\Jason\Desktop\unzipped tweaking\Tweaking.com - Windows Repair\files\permissions\7\services.7zDone, 0.31 seconds. Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:15:29 PM)07 - Repair Internet Explorer Start (11/5/2015 3:15:29 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:17:04 PM)08 - Repair MDAC/MS Jet Start (11/5/2015 3:17:04 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:17:15 PM)09 - Repair Hosts File Start (11/5/2015 3:17:15 PM) Running Repair Under System Account Done (11/5/2015 3:17:16 PM)10 - Remove Policies Set By Infections Start (11/5/2015 3:17:16 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:17:21 PM)11 - Repair Start Menu Icons Removed By Infections Start (11/5/2015 3:17:21 PM) Running Repair Under System Account Done (11/5/2015 3:17:24 PM)12 - Repair Icons Start (11/5/2015 3:17:24 PM) Running Repair Under Current User Account Done (11/5/2015 3:17:27 PM)13 - Repair Network Start (11/5/2015 3:17:27 PM)Decompressing & Updating Windows Permission File C:\Users\Jason\Desktop\unzipped tweaking\Tweaking.com - Windows Repair\files\permissions\7\services.7zDone, 0.17 seconds. Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:18:01 PM)14 - Remove Temp Files Start (11/5/2015 3:18:01 PM) Running Repair Under System Account Done (11/5/2015 3:18:03 PM)15 - Repair Proxy Settings Start (11/5/2015 3:18:03 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:18:05 PM)17 - Repair Windows Updates Start (11/5/2015 3:18:05 PM)Decompressing & Updating Windows Permission File C:\Users\Jason\Desktop\unzipped tweaking\Tweaking.com - Windows Repair\files\permissions\7\services.7zDone, 0.17 seconds. Running Repair Under Current User Account Running Repair Under System Account Setting Windows Updates Files That Are In Use To Be Removed At Next Boot. Done (11/5/2015 3:18:54 PM)18 - Repair CD/DVD Missing/Not Working Start (11/5/2015 3:18:54 PM) iTunes not found, not applying UpperFilters iTunes Reg Key Done (11/5/2015 3:18:54 PM)19 - Repair Volume Shadow Copy Service Start (11/5/2015 3:18:54 PM)Decompressing & Updating Windows Permission File C:\Users\Jason\Desktop\unzipped tweaking\Tweaking.com - Windows Repair\files\permissions\7\services.7zDone, 0.17 seconds. Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:19:25 PM)21 - Repair MSI (Windows Installer) Start (11/5/2015 3:19:25 PM)Decompressing & Updating Windows Permission File C:\Users\Jason\Desktop\unzipped tweaking\Tweaking.com - Windows Repair\files\permissions\7\services.7zDone, 0.19 seconds. Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:19:51 PM)23.01 - Repair bat Association Start (11/5/2015 3:19:51 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:19:57 PM)23.02 - Repair cmd Association Start (11/5/2015 3:19:57 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:19:59 PM)23.03 - Repair com Association Start (11/5/2015 3:19:59 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:20:01 PM)23.04 - Repair Directory Association Start (11/5/2015 3:20:01 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:20:03 PM)23.05 - Repair Drive Association Start (11/5/2015 3:20:04 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:20:06 PM)23.06 - Repair exe Association Start (11/5/2015 3:20:06 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:20:08 PM)23.07 - Repair Folder Association Start (11/5/2015 3:20:08 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:20:11 PM)23.08 - Repair inf Association Start (11/5/2015 3:20:11 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:20:13 PM)23.09 - Repair lnk (Shortcuts) Association Start (11/5/2015 3:20:13 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:20:15 PM)23.10 - Repair msc Association Start (11/5/2015 3:20:15 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:20:18 PM)23.11 - Repair reg Association Start (11/5/2015 3:20:18 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:20:20 PM)23.12 - Repair scr Association Start (11/5/2015 3:20:20 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:20:22 PM)24 - Repair Windows Safe Mode Start (11/5/2015 3:20:22 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:20:25 PM)25 - Repair Print Spooler Start (11/5/2015 3:20:25 PM)Decompressing & Updating Windows Permission File C:\Users\Jason\Desktop\unzipped tweaking\Tweaking.com - Windows Repair\files\permissions\7\services.7zDone, 0.17 seconds. Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:20:49 PM)26 - Restore Important Windows Services Start (11/5/2015 3:20:49 PM)Decompressing & Updating Windows Permission File C:\Users\Jason\Desktop\unzipped tweaking\Tweaking.com - Windows Repair\files\permissions\7\services.7zDone, 0.19 seconds. Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:21:04 PM)27 - Set Windows Services To Default Startup Start (11/5/2015 3:21:04 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:21:10 PM)31 - Repair Windows 'New' Submenu Start (11/5/2015 3:21:10 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:21:13 PM)32 - Restore UAC (User Account Control) Settings Start (11/5/2015 3:21:13 PM) Running Repair Under Current User Account Running Repair Under System Account Done (11/5/2015 3:21:15 PM)33 - Repair Performance Counters Start (11/5/2015 3:21:15 PM) Running Repair Under Current User Account Done (11/5/2015 3:21:41 PM)Cleaning up empty logs...All Selected Repairs Done. Done at (11/5/2015 3:21:41 PM) Total Repair Time: 00:57:21 Link to post Share on other sites More sharing options...
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