v2.2.0.1024 Windows 7 SP1 x64

[tjpc3]

Two issues:

 

I cannot see the malwarebytes logo in my system tray, but I do see mbam.exe in process explorer.

 

When I try to delete or move the MBAM shortcut on my desktop, it asks for admin permissions and makes sure I want to delete the file in E:\Malwarebytes Anti-Malware, not on my desktop.

 

All of this happened after running the MBAM installer for 2.2.0.1024 then restarting.

 

Help?

[daledoc1]

Hi:
 
Problem #1: Don't know your OS version, but Check to make sure the system tray icon is not hidden (Vista and above).
 
Problem #2: Make sure Self Protection is disabled (GUI > Settings > Advanced Settings > Un-tick the box for "Enable Self Protection Module").
 
If those steps and rebooting the computer do not resolve your issues:

• Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
• NOTE: More info about v2.2.0 HERE; User Guide ONLINE; User Guide PDF; FAQ: Common Questions, Issues, and their Solutions

Please let us know how it goes.

Thanks,

[tjpc3]

Thank you for the help! Fixed both issues!

 

Solutions:

 

Issue 1: I restarted and the icon started to appear again.

 

Issue 2: Disabled self protection, restarted, deleted shortcut, enabled self protection, restarted.

 

P.S. I wanted to delete the shortcut so I could move it to a different location on my computer, so it would be in my Apps/Security folder.

[daledoc1]

Excellent!

 

I'm glad you were able to resolve both issues.

 

Thanks,