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I did a clean install. MBAM instantly worked without licence input.

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  • 3 weeks later...

Hello and Welcome.

We would need more info on the system....

Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs

(the three files should be CheckResults.txt, FRST.txt and Addition.txt)

Thank You,


Thank you for your time and reply.

Sorry for the delay in my response my internet connection went down totally and it took 2 weeks for my ISP to sort it out!

Here are the logs you requested.



Thanks for looking into this. It just seems a bit weird that the key would have just been there after a system restore. Thanks.




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When you say you did a factory restore, did you erase all data and start fresh, or did you choose the option to keep your files?

Thanks for your reply. I erased all data. It was set back to Lenovo factory default. Using the Lenovo Rescue System. Nothing I added was kept. I did the restore on a partition not a recovery disk. Thanks.

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