Jump to content

LDAP Settings - management console


Recommended Posts

I cant login to the management console using my AD credentials. we have removed the old domain controller and I need to modify the MBAE console but not sure where? I can login using the admin account


error I get:


logn failed for user : XXX@mydomain.com the server is not operational

 name: ""servername.domainname.com"



Link to post
Share on other sites

  • 2 months later...


Just wanted to post the solution for this for the next person that experiences it.


Log in to the console with the default MBMC Admin account, remove the existing domain user accounts and then re-add them with the old DC down. They will then authenticate to a running DC.


Nope, scratch that. It stopped working the next day for some reason and is again looking for the old DC when logging in with a domain admin account.

Link to post
Share on other sites

Okay, this seems to have worked...


At the directions of support, yesterday I removed all of the domain accounts from the console admins and the domain query account on the Admin > Other Settings tab, then logged out of the console, restarted the meeserverservice, logged into the console again and re-added the domain accounts as console admins and the domain query account. It is still working this morning, so I think this problem is solved.


Support let me know that they would have their team look into the issue to see if they can find the cause. Reportedly, the service should not need to be restarted.

Link to post
Share on other sites

  • 11 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.