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no internet after using malwarebytes


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Hello and :welcome: :
 

That scan log is clean (no detections or removals).

 

Having said that, certain types of malware (and the removal thereof) can break networking/connectivity.

We are not permitted to work on possible malware-related issues here in this section of the forum.
Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue - the helper will guide you through scanning, cleanup and repair.

 

Thank you,

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when I first scanned my computer through malwarebyte I had tons of detections and I removed them all permanently, then my internet stopped working, so I uninstalled Malwarebytes, so may be that's why you can't see any detections or removals on the log. but my internet stopped working right after I removed all the files that malwarebyte had detected during the scan

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Thanks for that update.

 

However, it's still the case that the necessary scans and repair work need to be performed in the special forum area.

 

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue - the helper will guide you through scanning, cleanup and repair.

 

Thanks again,

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