Upon Trying to install get Runtime Error (at 85:137) Could not Call Proc.

[offtherack007]

This is the latest version.

 

I am attaching the files you call for to diagnose the problem. 

 

Thanks.

Philip Morrison

Addition.txt

CheckResults.txt

FRST.txt

[Maurice Naggar]

I am moving your thread to the malware-removal-help sub-forum for one on one help.

Your Windows system has a DLL file that needs replacement.

[Maurice Naggar]

Hello and welcome aboard the Malwarebytes forums.  I will be guiding you from this point forward.

 

There is one Windows DLL file that needs to be restored.

 

I suggest you run Windows' System File checker.

To get an elevated command prompt, do the following:
Press the Start key:
in the text box at bottom, type in
 
cmd

when it shows a black icon with cmd.exe, move the mouse over it and do a RIGHT-Click, select Run as Administrator.

If you are prompted for an administrator password or for a confirmation, type the password, OR click Allow.

Next, you will see a black box window (command prompt)
it should show "c:\Windows\system32>

there type in

sfc /scannow

and press ENTER key   { note there is one space after the letter c and before the slash mark.}

It will say Beginning system scan. This process will take some time.

Let it run and observe it from time to time.

I need to know what message you see when it is done.

P.S. The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

[offtherack007]

Here's the message:

 

Windows Resource Protection found corrupt files and successfully repaired them.  Details are included in windir\Logs\CBS\CBS.log.

 

The system file repair changes will take effect after the next reboot.

 

---------------------------------------------

 

Upon reboot, I was able to install MalWareBytes and am running the scan now.

 

Thanks.

[Maurice Naggar]

That is great news.  Let me know if you need other help.

[Maurice Naggar]

Glad we could help.

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