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Hello and welcome,

P2P/Piracy Warning:
 

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

 

Next,

 

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.
 

Next,

 

Please open Malwarebytes Anti-Malware.

  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • With some infections, you may or may not see this message box.

            'Could not load DDA driver'
  • Click 'Yes' to this message, to allow the driver to load after a restart.
  • Allow the computer to restart. Continue with the rest of these instructions.
  • When the scan is complete, click Apply Actions.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.



To get the log from Malwarebytes do the following:

  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:

      Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…




If Malwarebytes is not installed follow these instructions first:

Download Malwarebytes Anti-Malware to your desktop.

  • Double-click mbam-setup and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
  • Launch Malwarebytes Anti-Malware
  • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish. Follow the instructions above....
    [/list
     
    Next,
     
    Please download RogueKiller and save it to your desktop from the following link: http://www.bleepingcomputer.com/download/roguekiller/

    • Quit all running programs.
    • For Windows XP, double-click to start.
    • For Vista,Windows 7/8/8.1/10, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
    • Read and accept the EULA (End User Licene Agreement)
    • Click Scan to scan the system.
    • When the scan completes select "Report",in the next window select "Export txt" the log will open as a text file post that log... Also save to your Desktop for reference. log will open.
    • Close the program > Don't Fix anything!

     

    Let me see those logs, also give an update on any remaining issues or concerns..

     

    Thank you,

     

    Kevin..

     

     

    Fixlist.txt

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Hello and welcome,

P2P/Piracy Warning:

 

 

 

Next,

 

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

 

Next,

 

Please open Malwarebytes Anti-Malware.

 

  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • With some infections, you may or may not see this message box.

            'Could not load DDA driver'

  • Click 'Yes' to this message, to allow the driver to load after a restart.
  • Allow the computer to restart. Continue with the rest of these instructions.
  • When the scan is complete, click Apply Actions.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.

To get the log from Malwarebytes do the following:

  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:

      Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply

      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply

      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply

  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…

If Malwarebytes is not installed follow these instructions first:

Download Malwarebytes Anti-Malware to your desktop.

  • Double-click mbam-setup and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
  • Launch Malwarebytes Anti-Malware
  • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish. Follow the instructions above....

    [/list

     

     

    Next,

     

    Please download RogueKiller and save it to your desktop from the following link: http://www.bleepingcomputer.com/download/roguekiller/

    • Quit all running programs.
    • For Windows XP, double-click to start.
    • For Vista,Windows 7/8/8.1/10, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
    • Read and accept the EULA (End User Licene Agreement)
    • Click Scan to scan the system.
    • When the scan completes select "Report",in the next window select "Export txt" the log will open as a text file post that log... Also save to your Desktop for reference. log will open.
    • Close the program > Don't Fix anything!

 

 

Let me see those logs, also give an update on any remaining issues or concerns..

 

Thank you,

 

Kevin..

Thanks, sir. I will do that. Just please, tell me - what was wrong with my log? Do I have active malware?

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Yes Avast logs are clean, no issues...

 

Upload a File to Virustotal

Go to http://www.virustotal.com/

  • Click the Choose file button
  • Navigate to the file C:\Windows\System32\drivers\opeim.sys
  • Click the Scan it tab
  • If you get a message saying File has already been analyzed: click Reanalyze file now
  • Copy and paste the results back here please.


 

Give results, also tell me if there are any remaining issues or concerns...

 

Thanks,

 

Kevin..

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Yes Avast logs are clean, no issues...

 

Upload a File to Virustotal

Go to http://www.virustotal.com/

 

  • Click the Choose file button
  • Navigate to the file C:\Windows\System32\drivers\opeim.sys
  • Click the Scan it tab
  • If you get a message saying File has already been analyzed: click Reanalyze file now
  • Copy and paste the results back here please.

 

 

Give results, also tell me if there are any remaining issues or concerns...

 

Thanks,

 

Kevin..

https://www.virustotal.com/cs/file/1ab99528ef65799cba7bcf43a654698abe37a6db8eb9be2ac6ed7758af795327/analysis/1444042630/

 

I'd like to use internetbanking. Is it safe?

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Yes you should be good to go... Continue to clean up:

 

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:

 

  •    
  • Remove disinfection tools
       
  • Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.
       
  • Reset system settings


Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and bst Practices

Do I need a Registry Cleaner?

Take care and surf safe

Thank you,

 

 

Kevin... ;)

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Yes you should be good to go... Continue to clean up:

 

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:

 

  •    
  • Remove disinfection tools

       

  • Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.

       

  • Reset system settings

Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and bst Practices

Do I need a Registry Cleaner?

Take care and surf safe

Thank you,

 

 

Kevin... ;)

Thanks alot!

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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