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My pc is behaving strangely


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I think i may be infected . Just a moment ago i started up my pc .and different windows started popping up on their own .Even Google chrome wont let me browse according to what i want and was directing me to only a saved face book page . Pc seems disobedient to my commands .Need help please.


 

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Hello and welcome to Malwarebytes.org

P2P/Piracy Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here. Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.


Next,

Change the download folder setting in the default Browser so all tools we may use are saved to the Desktop:

Chrome.JPGGoogle Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Settings.JPG
Choose Settings. at the bottom of the screen click the
"Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK.

Firefox.JPGMozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Settings.JPG Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu.

IE.jpgInternet Explorer - Click the Tools menu in the upper right-corner of the browser. Tools.JPG Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen.
NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.

Next,

Follow the instructions in the following link to show hidden files:

http://www.bleepingcomputer.com/tutorials/how-to-see-hidden-files-in-windows/

Next,

Please open Malwarebytes Anti-Malware.

  • On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
  • Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • With some infections, you may or may not see this message box.

            'Could not load DDA driver'
  • Click 'Yes' to this message, to allow the driver to load after a restart.
  • Allow the computer to restart. Continue with the rest of these instructions.
  • When the scan is complete, click Apply Actions.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.



To get the log from Malwarebytes do the following:

  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have three options:

      Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
      Text file (*.txt)        - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
      XML file (*.xml)      - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
  • Recommend you use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…




If Malwarebytes is not installed follow these instructions first:

Download Malwarebytes Anti-Malware to your desktop.

  • Double-click mbam-setup and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
  • Launch Malwarebytes Anti-Malware
  • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish. Follow the instructions above....


Next,

Download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either accept the alert or disable your security and allow FRST to run...

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.



Next,

Please download RogueKiller and save it to your desktop from the following link: http://www.bleepingcomputer.com/download/roguekiller/

  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8/8.1/10, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes select "Report",in the next window select "Export txt" the log will open as a text file post that log... Also save to your Desktop for reference. log will open.
  • Close the program > Don't Fix anything!



Let me see those logs in your reply....

Thank you,

Kevin...
 

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Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 10/3/2015

Scan Time: 8:14 PM

Logfile: 

Administrator: Yes

 

Version: 2.1.8.1057

Malware Database: v2015.10.03.02

Rootkit Database: v2015.10.02.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: Alienware

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 360801

Time Elapsed: 8 min, 1 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Enabled

Deep Rootkit Scan: Enabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 0

(No malicious items detected)

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 0

(No malicious items detected)

 

Files: 0

(No malicious items detected)

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

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In order to comply with Forum protocol either fully disable or uninstall P2P software, it is a pointless execise trying to help you when such software is active on your system.

 

Next,

 

Double-click RogueKiller.exe to run again. (Vista/7/8 right-click and select Run as Administrator)

When "initializing/pre-scan” completes  press the Scan button, this may take a few minutes to complete.

When the scan completes open the Registry tab and locate the following detection:


[PUP|Suspicious.Path|Keylogger] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Live Malware Protection (C:\Windows\mlwps.exe) -> Found


Make sure that entry is Checkmarked (ticked) also ensure that all other entries are not Checkmarked.

Hit the Delete button, when complete select "Report" in the next window select "Export txt" the log will open as a text file post that log... Also save to your Desktop for reference.

Next,

1.Download Malwarebytes Anti-Rootkit from this link:

 http://www.malwarebytes.org/products/mbar/

2. Unzip the File to a convenient location. (Recommend the Desktop)
3. Open the folder where the contents were unzipped to run mbar.exe

Image1.png

4. Double-click on the mbar.exe file, you may receive a User Account Control prompt asking if you are sure you wish to allow the program to run. Please allow the program to run and MBAR will now start to install any necessary drivers that are required for the program to operate correctly. If a rootkit is interfering with the installation of the drivers you will see a message that states that the DDA driver was not installed and that you should reboot your computer to install it. You will see this image:

mbarwm.png

5. If you receive this message, please click on the Yes button and Malwarebytes Anti-Rootkit will now restart your computer. Once the computer is rebooted and you login, MBAR will automatically start and you will now be at the start screen. (If no Rootkit warning you will go from step 4 to 6.)

6. The following image opens, select Next.

Image2.png

7. The following image opens, select Update

Image3.png

8. When the update completes select Next.

Image4.png

9. In the following window ensure "Targets" are ticked. Then select "Scan"

Image5.png

10. If an infection is found select the "Cleanup Button" to remove threats, Reboot if prompted. Wait while the system shuts down and the cleanup process is performed.

MBAntiRKcleanA.png

11. Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click "Cleanup Button" once more and repeat the process.
12. If no threats were found you will see the following image, Select Exit:

Image6.png

13. Verify that your system is now running normally, making sure that the following items are functional:


  •      
  • Internet access
         
  • Windows Update
         
  • Windows Firewall



14.  If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included within Malwarebytes Anti-Rootkit folder.

15. Select "Y" from your Keyboard, tap Enter.

16. The fix will be applied, select any key to Exit.

17. Let me know how your system now responds. Copy and paste the two following logs from the mbar folder:

System - log
Mbar - log   Date and time of scan will also be shown...

Post the produced logs from RogueKiller and MBAR...

Thanks,

Kevin...

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Leave MBAR for now, run the following:

 

Download AdwCleaner by Xplode onto your Desktop.

  • Double click on Adwcleaner.exe to run the tool.
  • Click on the Scan in the Actions box
  • Please wait fot the scan to finish..
  • When "Waiting for action.Please uncheck elements you want to keep" shows in top line..
  • Click on the Cleaning box.
  • Next click OK on the "Closing Programs" pop up box.
  • Click OK on the Information box & again OK to allow the necessary reboot
  • After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed...

 
Next,
 
thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts. (re-enable when done)
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


 

Next,

 

Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop

Ensure to get the correct version for your system....

32 Bit version:
https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

64 Bit version:
https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window
In the "Scan Type" window, select Quick Scan
Perform a scan and  Click Finish when the scan is done.

Retrieve the MSRT log as follows, and post it in your next reply:

1) Select the Windows key and R key together to open the "Run" function
2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

notepad c:\windows\debug\mrt.log
 

Post those logs, also give an update on any remaining issues or concerns...

 

Thanks,

 

Kevin..

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Excellent, run the following to clean up...

 

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:



  •    
  • Remove disinfection tools
       
  • Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.
       
  • Reset system settings



Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…

 

Next,

 

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and bst Practices

Do I need a Registry Cleaner?

Take care and surf safe
 

Kevin... ;)

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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Malwarebytes Anti-Malware

www.malwarebytes.org

 

 

Update, 10/13/2015 8:39 PM, SYSTEM, M17XR4, Manual, Remediation Database, 2015.9.16.1, 2015.10.9.1, 

Update, 10/13/2015 8:39 PM, SYSTEM, M17XR4, Manual, Rootkit Database, 2015.9.18.1, 2015.10.6.1, 

Update, 10/13/2015 8:39 PM, SYSTEM, M17XR4, Manual, Domain Database, 2015.9.22.3, 2015.10.13.1, 

Update, 10/13/2015 8:39 PM, SYSTEM, M17XR4, Manual, IP Database, 2015.9.21.2, 2015.10.12.4, 

Update, 10/13/2015 8:39 PM, SYSTEM, M17XR4, Manual, Malware Database, 2015.9.22.5, 2015.10.13.6, 

Scan, 10/13/2015 8:50 PM, SYSTEM, M17XR4, Manual, Start:10/13/2015 8:40 PM, Duration:8 min 14 sec, Threat Scan, Completed, 0 Malware Detections, 74 Non-Malware Detections, 

Error, 10/13/2015 8:51 PM, SYSTEM, M17XR4, Protection, IsLicensed, 13, 

Protection, 10/13/2015 8:51 PM, SYSTEM, M17XR4, Protection, Malware Protection, Stopping, 

Protection, 10/13/2015 8:51 PM, SYSTEM, M17XR4, Protection, Malware Protection, Stopped, 

 

(end)

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Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 10/13/2015

Scan Time: 8:40 PM

Logfile: 

Administrator: Yes

 

Version: 2.2.0.1024

Malware Database: v2015.10.13.06

Rootkit Database: v2015.10.06.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: Alienware

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 328944

Time Elapsed: 8 min, 14 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Enabled

Deep Rootkit Scan: Enabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

 

Processes: 1

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\ihpmServer.exe, 3216, Delete-on-Reboot, [3248045291fadd598ab04a7957ac6898]

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 11

PUP.Optional.WinManger, HKLM\SOFTWARE\CLASSES\APPID\{85198F55-85AC-498A-BFE4-BBC33840F4AB}, Quarantined, [d4a60b4b3f4cf93dd841959c43bf9868], 

PUP.Optional.WinManger, HKLM\SOFTWARE\WOW6432NODE\CLASSES\APPID\{85198F55-85AC-498A-BFE4-BBC33840F4AB}, Quarantined, [d4a60b4b3f4cf93dd841959c43bf9868], 

PUP.Optional.WinManger, HKLM\SOFTWARE\CLASSES\WOW6432NODE\APPID\{85198F55-85AC-498A-BFE4-BBC33840F4AB}, Quarantined, [d4a60b4b3f4cf93dd841959c43bf9868], 

PUP.Optional.Elex, HKLM\SOFTWARE\CLASSES\TYPELIB\{8DD92279-9B04-4C6F-A862-EF3C24603804}, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{8DD92279-9B04-4C6F-A862-EF3C24603804}, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, HKLM\SOFTWARE\CLASSES\WOW6432NODE\TYPELIB\{8DD92279-9B04-4C6F-A862-EF3C24603804}, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\ihpmServer, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, HKLM\SOFTWARE\WOW6432NODE\ihpmserver, Quarantined, [9bdf2d29ee9df3430c2f942fa45fb24e], 

PUP.Optional.OurSurfing.ShrtCln, HKLM\SOFTWARE\WOW6432NODE\oursurfingSoftware, Quarantined, [3446ababf19ad75f858f2f48689a2fd1], 

PUP.Optional.Elex, HKLM\SOFTWARE\WOW6432NODE\RAYDLD, Quarantined, [f1894f07fd8e96a081cfcaaadd252cd4], 

PUP.Optional.OutBrowse, HKU\S-1-5-21-3598956277-135484295-2401724628-1000\SOFTWARE\OB, Quarantined, [2f4b57ff7e0d0f2733637d21fb08d42c], 

 

Registry Values: 2

PUP.Optional.Elex, HKLM\SOFTWARE\WOW6432NODE\RAYDLD|dir, C:\Program Files (x86)\RayDld, Quarantined, [f1894f07fd8e96a081cfcaaadd252cd4]

PUP.Optional.OutBrowse, HKU\S-1-5-21-3598956277-135484295-2401724628-1000\SOFTWARE\OB|monitype15, 10/13/15 17:22:36, Quarantined, [2f4b57ff7e0d0f2733637d21fb08d42c]

 

Registry Data: 10








PUP.Optional.OurSurfing.ShrtCln, HKU\S-1-5-21-3598956277-135484295-2401724628-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Default_Search_URL, http://www.oursurfing.com/web/?type=ds&ts=1444738943&z=559dc7d077c6fa2dedaeae7g8z5zcz8mecfb7t9zfc&from=2sq&uid=3219913727_198313_2a846636&q={searchTerms},Good: (www.google.com), Bad: (http://www.oursurfing.com/web/?type=ds&ts=1444738943&z=559dc7d077c6fa2dedaeae7g8z5zcz8mecfb7t9zfc&from=2sq&uid=3219913727_198313_2a846636&q={searchTerms}),Replaced,[ec8e77df850677bf26e4d865689c7789]

PUP.Optional.OurSurfing.ShrtCln, HKU\S-1-5-21-3598956277-135484295-2401724628-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Default_Page_URL, http://www.oursurfing.com/?type=hp&ts=1444738943&z=559dc7d077c6fa2dedaeae7g8z5zcz8mecfb7t9zfc&from=2sq&uid=3219913727_198313_2a846636, Good: (www.google.com), Bad: (http://www.oursurfing.com/?type=hp&ts=1444738943&z=559dc7d077c6fa2dedaeae7g8z5zcz8mecfb7t9zfc&from=2sq&uid=3219913727_198313_2a846636),Replaced,[3f3b61f5d5b6c86e19f1fe3f1de7857b]

PUP.Optional.OurSurfing.ShrtCln, HKU\S-1-5-21-3598956277-135484295-2401724628-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, http://www.oursurfing.com/?type=hp&ts=1444738943&z=559dc7d077c6fa2dedaeae7g8z5zcz8mecfb7t9zfc&from=2sq&uid=3219913727_198313_2a846636, Good: (www.google.com), Bad: (http://www.oursurfing.com/?type=hp&ts=1444738943&z=559dc7d077c6fa2dedaeae7g8z5zcz8mecfb7t9zfc&from=2sq&uid=3219913727_198313_2a846636),Replaced,[8bef53033d4e60d6c9415be249bb4fb1]

 

Folders: 2

PUP.Optional.Elex, C:\Program Files (x86)\RayDld, Delete-on-Reboot, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin, Quarantined, [3248045291fadd598ab04a7957ac6898], 

 

Files: 48

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\uninstall.exe, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\ihpmServer.exe, Delete-on-Reboot, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\ihpmServer.ini, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\Raydld.exe, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\main.xml, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\About.xml, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\about_banner.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\animate_history.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\animate_portal.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\animate_recent.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\big_button_down.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\bk_shadow.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\bottom_toolbar_bk.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\brower_back.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\brower_refresh.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\btn.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\btn_browser_dir.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\ck_box.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\ck_check.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\close.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\create.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\delete.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\drag_flag.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\exclamation.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\list_header_bk.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\logo_16.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\logo_small.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\Menu.xml, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\MenuItem.xml, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\menu_bk.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\menu_bk_seperator.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\MessageBox.xml, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\min.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\open_position.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\pause.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\progress_bk.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\progress_fore.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\scrollbar.bmp, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\Start.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\sysmenu.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\TaskListItem.xml, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\TaskListItemHistory.xml, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\TaskNew.xml, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\task_completed.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\task_failed.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\task_pause.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\toolbar_separator.png, Quarantined, [3248045291fadd598ab04a7957ac6898], 

PUP.Optional.Elex, C:\Program Files (x86)\RayDld\skin\WebPortal.xml, Quarantined, [3248045291fadd598ab04a7957ac6898], 

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

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What exactly do you believe is wrong with your system, I see you still have active P2P applications on your system and open access through the Firewall. Whilst that type of program is active on your system you are open to infection....

 

Run the following:

 

Please download RogueKiller and save it to your desktop from the following link: http://www.bleepingcomputer.com/download/roguekiller/

  • Quit all running programs.
  • For Windows XP, double-click to start.
  • For Vista,Windows 7/8/8.1/10, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
  • Read and accept the EULA (End User Licene Agreement)
  • Click Scan to scan the system.
  • When the scan completes select "Report",in the next window select "Export txt" the log will open as a text file post that log... Also save to your Desktop for reference. log will open.
  • Close the program > Don't Fix anything!



C:\Programdata\RogueKiller\Logs <-------- W7/8/10
C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <------XP
 

Next,

 

Download CKScanner from here: http://downloads.malwareremoval.com/CKScanner.exe

Important - Save it to your desktop.

Doubleclick CKScanner.exe (Right click and "Run as administrator" in Vista/Win7/8/10).

Give permission if necessary, and click Search For Files.

After a very short time, when the cursor hourglass disappears, click Save List To File.

A message box will verify the file saved. Please run the program once only.

Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

 

Thank you,

 

Kevin...
 

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There seems to be no problem as such on my pc .I just see a small issue with Avast .It has detected 2 viruses but with an error of not being able to locate the files .Nothing happens when i hit the apply button .How to resolve this ?.It always asks me to reboot my pc .But still these errors persist on avast . Need to resolve this please. Here are the screen shots below .

post-191728-0-30221700-1444829027_thumb.

post-191728-0-39240400-1444829075_thumb.

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