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Customer Service responce

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Having been a customer since 2010 and having a life time lincense I now find myself in a situation where my  licence is not being recognised. I have error 403, so I submitted a ticket on the 25th Sep, I know that the weekend was due so I was'nt  too bothered. It's now Tuesday 29 and my ticket still has not been answered.


It appears that other members on this site have encountered the same problem with a total lack of responce. Not good enough Malwarebytes, you customer service is c---p to say the least.

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Have you checked your spam/junk folders for a response?


Where did you buy your license?


Blacklisted—this is a known bad, counterfeit, key-gen or abused key.


These issues have been numerous lately and are swamping the help desk.


Please be patient.


License purchased in 2010 via Cleverbridge  and yes I have checked my spam box. Had notification of ticket and thats all.

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