Jump to content

Help with installing Malwarebytes


Recommended Posts

I have used Malwarebytes regularly but now I suddenly get a message "Runtime error 38. Test property is read only".  I have tried to re-install Malwarebytes from the download, but it says I ahve to uninstal the software manually first.  I have tried to do that with ADD / REMOVE PROGRAMS, but then I get the message "Missing uninsooo.msg".  So I tried toi uninstal using Malwarebytes folder in Program Files, but I get the same message.  What on earth can I do ?  I am going round in circles, because I cannot re-install Malwarebytes without uninstalling the old copy manually but I cannot do that because there is evidently a file missing !


Pleasehelp because I am certain I have a virus somewhere.



Link to post
Share on other sites

Hello and :welcome: :
You wrote:

Pleasehelp because I am certain I have a virus somewhere.

If that's the case, we cannot work on possible malware-related issues here in this section of the forum.
Such work is conducted in a special area of the forum reserved for that purpose, or at the help desk.

So, for expert assistance, I suggest that you might want to please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue - your helper will guide you through scanning, cleanup, repair and through getting MBAM installed and running.


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.