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Help with installing Malwarebytes


Shermans
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I have used Malwarebytes regularly but now I suddenly get a message "Runtime error 38. Test property is read only".  I have tried to re-install Malwarebytes from the download, but it says I ahve to uninstal the software manually first.  I have tried to do that with ADD / REMOVE PROGRAMS, but then I get the message "Missing uninsooo.msg".  So I tried toi uninstal using Malwarebytes folder in Program Files, but I get the same message.  What on earth can I do ?  I am going round in circles, because I cannot re-install Malwarebytes without uninstalling the old copy manually but I cannot do that because there is evidently a file missing !

 

Pleasehelp because I am certain I have a virus somewhere.

 

Thanks.

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Hello and :welcome: :
 
You wrote:
 

Pleasehelp because I am certain I have a virus somewhere.


If that's the case, we cannot work on possible malware-related issues here in this section of the forum.
Such work is conducted in a special area of the forum reserved for that purpose, or at the help desk.

So, for expert assistance, I suggest that you might want to please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue - your helper will guide you through scanning, cleanup, repair and through getting MBAM installed and running.

Thanks,
 
 

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