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Removal instructions for i-Shop

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What is i-Shop?

The Malwarebytes research team has determined that i-Shop is adware. These adware applications display advertisements not originating from the sites you are browsing.

How do I know if my computer is affected by i-Shop?

You may see this entry in your list of installed programs:


and this Scheduled Task :


How did i-Shop get on my computer?

Adware applications use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove i-Shop?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.

  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
Is there anything else I need to do to get rid of i-Shop?
  • No, Malwarebytes' Anti-Malware removes i-Shop completely.
  • This PUP creates some scheduled tasks. You can read here how to check for and, if necessary, remove Scheduled Tasks.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this adware application.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the i-Shop adware. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.


Technical details for experts

You will see these signs in a HijackThis log:

O4 - HKCU\..\Run: [i-Shop] C:\Program Files (x86)\ishop\ishop\\ishop.exe
You may see these signs in FRST logs:

 () C:\Program Files (x86)\ishop\ishop\\ishopup.exe () C:\Program Files (x86)\ishop\ishop\\ishop.exe HKCU\...\Run: [i-Shop] => C:\Program Files (x86)\ishop\ishop\\ishop.exe [686080 2015-09-21] () C:\Windows\System32\Tasks\i-Shop Updater C:\Program Files (x86)\ishopi-Shop (HKCU\...\ishop) (Version:  - ishop)Task: {1B7A9D48-D9D0-44BC-878D-56C96FB3077F} - System32\Tasks\i-Shop Updater => Wscript.exe //B "C:\Program Files (x86)\ishop\ishop\\..\updt.js"
Alterations made by the installer:

File system details [View: All details] (Selection)---------------------------------------------------    Adds the folder C:\Program Files (x86)\ishop\ishop       Adds the file updt.js"="21/09/2015 08:12, 140 bytes, A    Adds the folder C:\Program Files (x86)\ishop\ishop\       Adds the file app.ini"="21/09/2015 08:13, 607 bytes, A       Adds the file ishop.exe"="21/09/2015 08:12, 686080 bytes, A       Adds the file ishopup.exe"="21/09/2015 08:12, 451584 bytes, A       Adds the file kcbocfc4.dll"="21/09/2015 08:12, 289280 bytes, A       Adds the file res.dll"="21/09/2015 08:12, 225280 bytes, A    In the existing folder C:\Windows\System32\Tasks       Adds the file i-Shop Updater"="21/09/2015 08:12, 3562 bytes, ARegistry details [View: All details] (Selection)------------------------------------------------    [HKEY_CURRENT_USER\Software\Classes\keepmysearch\instl\data]       "APPORDR"="REG_SZ", "CFDB9E6342257DC52A6CF7D805C72594"       "chrome-st"="REG_SZ", "[false,false,false]"       "country"="REG_SZ", ""       "ffx-st"="REG_SZ", "[false,false,false]"       "ie-st"="REG_SZ", "[false,false,false]"       "lng"="REG_SZ", ""       "prm1"="REG_SZ", ""       "prm2"="REG_SZ", ""       "prm3"="REG_SZ", ""       "prm4"="REG_SZ", ""       "prm5"="REG_SZ", ""    [HKEY_CURRENT_USER\Software\Classes\keepmysearch\uninstl]       "ishop"="REG_SZ", "C:\Program Files (x86)\ishop\ishop\\ishopup.exe"    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION]       "ishop.exe"="REG_DWORD", 10000       "ishopup.exe"="REG_DWORD", 10000    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]       "i-Shop"="REG_SZ", "C:\Program Files (x86)\ishop\ishop\\ishop.exe"    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\ishop]       "DisplayIcon"="REG_SZ", ""C:\Program Files (x86)\ishop\ishop\\ishopup.exe""       "DisplayName"="REG_SZ", "i-Shop"       "NoModify"="REG_DWORD", 1       "NoRepair"="REG_DWORD", 1       "Publisher"="REG_SZ", "ishop"       "UninstallString"="REG_SZ", ""C:\Program Files (x86)\ishop\ishop\\ishopup.exe" /uninstl"
Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 21/09/2015Scan Time: 08:35Logfile: mbamIShop.txtAdministrator: YesVersion: Database: v2015.09.20.04Rootkit Database: v2015.09.18.01License: PremiumMalware Protection: EnabledMalicious Website Protection: EnabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x64File System: NTFSUser: {username}Scan Type: Threat ScanResult: CompletedObjects Scanned: 333323Time Elapsed: 3 min, 58 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 1PUP.Optional.Montiera, C:\Program Files (x86)\ishop\ishop\\ishopup.exe, 3784, Delete-on-Reboot, [9193969c1873c175418c6a67e024eb15]Modules: 0(No malicious items detected)Registry Keys: 2PUP.Optional.Montiera, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\ishop, Quarantined, [9193969c1873c175418c6a67e024eb15], PUP.Optional.KeepMySearch, HKCU_Classes\keepmysearch, Quarantined, [d64e34fed7b4a78f260d633ffb09fc04], Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 3PUP.Optional.Montiera, C:\Program Files (x86)\ishop\ishop, Delete-on-Reboot, [9193969c1873c175418c6a67e024eb15], PUP.Optional.Montiera, C:\Program Files (x86)\ishop\ishop\, Delete-on-Reboot, [9193969c1873c175418c6a67e024eb15], PUP.Optional.Montiera, C:\Program Files (x86)\ishop, Delete-on-Reboot, [9193969c1873c175418c6a67e024eb15], Files: 6PUP.Optional.Montiera, C:\Users\{username}\Desktop\(montiera) IShop.exe, Quarantined, [75af57db6427989eaa3bebbdd131956b], PUP.Optional.Montiera, C:\Program Files (x86)\ishop\ishop\updt.js, Quarantined, [9193969c1873c175418c6a67e024eb15], PUP.Optional.Montiera, C:\Program Files (x86)\ishop\ishop\\app.ini, Quarantined, [9193969c1873c175418c6a67e024eb15], PUP.Optional.Montiera, C:\Program Files (x86)\ishop\ishop\\ishopup.exe, Delete-on-Reboot, [9193969c1873c175418c6a67e024eb15], PUP.Optional.Montiera, C:\Program Files (x86)\ishop\ishop\\kcbocfc4.dll, Quarantined, [9193969c1873c175418c6a67e024eb15], PUP.Optional.Montiera, C:\Program Files (x86)\ishop\ishop\\res.dll, Quarantined, [9193969c1873c175418c6a67e024eb15], Physical Sectors: 0(No malicious items detected)(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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