Babylon Software

[BabylonSoftware]

Dear Sir/Madam,

 

I am contacting you regarding a false identification of our software – Babylon10. Your Anti-Virus software identifies our software as 'Potentially Unwanted Program', warning the user about a threat. 

 

I am not sure whether you are aware of the fact that Babylon Software LTD. has purchased the translation business in its entirety from Babylon LTD. On October 2014. Babylon Software LTD. focuses on using a clean software solely for translation purposes, which comes with no bundles or search properties in any way or form. All of our installation files are also signed with our signature.

 

If you wish to re-inspect our software, you can download it from our site at http://www.babylon.com. If you still find anything improper, we would be happy to hear about it and correct it.

 

We believe that the aforementioned is caused due to a misunderstanding on your end, as you were not informed of the modifications that were recently made in our translation software, and that you will correct the false identification ASAP. Please inform us when the correction has been applied so we will be able to verify it.

 

I have attached the identification log and all some of the files as per your request.

 

Regards,

Ran Eyal

Head of Sales and Marketing

Babylon Software LTD.

Bab_Soft.rar

[miekiemoes]

Hi,

 

This will be fixed in next database update.

Thanks for reporting!

[BabylonSoftware]

Hi,

 

This will be fixed in next database update.

Thanks for reporting!

 

Thank you for taking care of this issue.

Can you estimate when will this database update take place?

Will the users receive the update automatically, or do they need to perform any kind of action?

 

Regards,

Ran Eyal,

Babylon Software

[blender]

Hello,

 

The database has been updated to correct this issue.

If they are using MBAM - (premium) - it will check for & apply updates automatically.

If they are using the latest MBAM (2.1.8.1057) -(free)  it checks for & applies definition updates before a scan is run.

If they are still using the older 1.75 (free) - they will need to manually check for updates.