Malwarebytes blocks malicious website (outgoing) at every reboot

[MelCooley]

I get a notification from Malwarebytes with every starup that it is blocking an outgoing malicious website.  I've attached the two results from the Farbar Recovery Scan Tool: FRST.txt and Addition.txt.

FRST.txt

Addition.txt

[TwinHeadedEagle]

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll try to help your with your issue.
 
     
    
Before we start please read and note the following:

• We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
• Note that we may live in totally different time zones, what may cause some delays between answers.
• Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
• Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
• Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
  Rules and policies
 
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
 
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
 
 

---

 
Are you on Verizon network?

 

---

 
Please re-run Malwarebytes' Anti-Malware.

• Click the History tab.
• Click Application Logs and click on the newest Protection Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and attach it in your next reply.

[MelCooley]

Thank you for your help.  Here is the Protection Log resulting from a Malwarebytes scan I ran on 9/20/2015...

 

Malwarebytes Anti-Malware
www.malwarebytes.org


Protection, 9/20/2015 5:14 AM, SYSTEM, WHITECAP4, Protection, Malware Protection, Starting,
Protection, 9/20/2015 5:14 AM, SYSTEM, WHITECAP4, Protection, Malware Protection, Started,
Protection, 9/20/2015 5:14 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, Starting,
Protection, 9/20/2015 5:14 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, Started,
Detection, 9/20/2015 5:15 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, IP, 92.242.140.21, 64420, Outbound, C:\Windows\System32\svchost.exe,
Detection, 9/20/2015 5:15 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, IP, 92.242.140.21, 64420, Outbound, C:\Windows\System32\svchost.exe,
Protection, 9/20/2015 5:41 AM, SYSTEM, WHITECAP4, Protection, Malware Protection, Starting,
Protection, 9/20/2015 5:41 AM, SYSTEM, WHITECAP4, Protection, Malware Protection, Started,
Protection, 9/20/2015 5:41 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, Starting,
Protection, 9/20/2015 5:41 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, Started,
Detection, 9/20/2015 5:42 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, IP, 92.242.140.21, 59974, Outbound, C:\Windows\System32\svchost.exe,
Detection, 9/20/2015 5:42 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, IP, 92.242.140.21, 59974, Outbound, C:\Windows\System32\svchost.exe,
Update, 9/20/2015 5:44 AM, SYSTEM, WHITECAP4, Scheduler, Domain Database, 2015.9.19.6, 2015.9.20.1,
Protection, 9/20/2015 5:44 AM, SYSTEM, WHITECAP4, Protection, Refresh, Starting,
Protection, 9/20/2015 5:44 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, Stopping,
Protection, 9/20/2015 5:44 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, Stopped,
Protection, 9/20/2015 5:44 AM, SYSTEM, WHITECAP4, Protection, Refresh, Success,
Protection, 9/20/2015 5:44 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, Starting,
Protection, 9/20/2015 5:44 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, Started,
Detection, 9/20/2015 8:27 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, IP, 92.242.140.21, www.forums.malwarebytes.org, 59026, Outbound, C:\Program Files (x86)\Mozilla Firefox\firefox.exe,
Detection, 9/20/2015 8:27 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, IP, 92.242.140.21, www.forums.malwarebytes.org, 59026, Outbound, C:\Program Files (x86)\Mozilla Firefox\firefox.exe,
Detection, 9/20/2015 8:27 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, IP, 92.242.140.21, www.forums.malwarebytes.org, 59031, Outbound, C:\Program Files (x86)\Mozilla Firefox\firefox.exe,
Update, 9/20/2015 8:30 AM, SYSTEM, WHITECAP4, Scheduler, Malware Database, 2015.9.19.6, 2015.9.20.2,
Protection, 9/20/2015 8:30 AM, SYSTEM, WHITECAP4, Protection, Refresh, Starting,
Protection, 9/20/2015 8:30 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, Stopping,
Protection, 9/20/2015 8:30 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, Stopped,
Protection, 9/20/2015 8:30 AM, SYSTEM, WHITECAP4, Protection, Refresh, Success,
Protection, 9/20/2015 8:30 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, Starting,
Protection, 9/20/2015 8:30 AM, SYSTEM, WHITECAP4, Protection, Malicious Website Protection, Started,
Scan, 9/20/2015 9:03 AM, SYSTEM, WHITECAP4, Manual, Start:9/20/2015 8:31 AM, Duration:31 min 32 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections,

(end)

[TwinHeadedEagle]

You didn't answer my question.

[MelCooley]

Oops, sorry about that. I was focused on gathering the log files.  Yes, my internet provider and WiFi is Verizon FIOS.

[TwinHeadedEagle]

Excellent.

I would like you to follow this guide and to set your router DNS settings to Google DNS or OpenDNS, it doesn't matter which one.

http://www.howtogeek...-or-google-dns/

[MelCooley]

Google DNS settings achieved.

[TwinHeadedEagle]

Restart your PC and let me know how is the situation now?

[MelCooley]

Restarted successfully with no alert of blocking a malicious website.  Can you tell me what the problem was and how it was fixed?  Thank you.

[TwinHeadedEagle]

There is a problem with Verizon DNS system as I understood. I am not going to try to explain this to you, because it is a way difficult to explain and to understand.

Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself

Recommended reading:

MUST READ - security tips:

• Computer Security - a short guide to staying safer online.

• Simple and easy ways to keep your computer safe and secure on the Internet

• How Malware Spreads - How did I get infected

MUST READ - general maintenance:

• What to do if your Computer is running slowly?

The Importance of Software Updating:

In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.

Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.

• How to configure and use Automatic Updates in Windows
• How to update Java
• How to update Adobe Reader

Recommended additional software:

CCleaner - to clean unneeded temporary files.

Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

McShield - to prevent infections spread by removable media.

Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.

Adblock - to surf the web without annoying ads!

Post-cleanup procedures:

Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run.
• The program will run for a few seconds and display a notepad report. You do not need to attach it.

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix

Tool deletes old system restore points and create a fresh system restore point after cleaning.

My help is free for everybody.

If you're happy with the help provided and/or wish to show your appreciation for the assistance you received, then you can consider a donation:

Thank you!

Stay safe,

TwinHeadedEagle

[MelCooley]

Okay, thanks.  Much appreciated.  I have a second computer that has started receiving the same alert from Malwarebytes (not at startup, but randomly).  Maybe I should apply the same fixes you recommended for my other computer.  Thank you.  I made a $25 (USD) donation for your assistance.

[TwinHeadedEagle]

Can you attach Protection Log from your other computer?

And thanks for your donation, it is much appreciated

[MelCooley]

Will do.  Running the scan.

[MelCooley]

Here's the Protection Log from my other computer....

-----------------------------

Malwarebytes Anti-Malware
www.malwarebytes.org


Protection, 9/20/2015 5:05 AM, SYSTEM, WHITECAP1, Protection, Malware Protection, Starting,
Protection, 9/20/2015 5:05 AM, SYSTEM, WHITECAP1, Protection, Malware Protection, Started,
Protection, 9/20/2015 5:05 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Starting,
Protection, 9/20/2015 5:05 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Started,
Protection, 9/20/2015 5:12 AM, SYSTEM, WHITECAP1, Protection, Malware Protection, Starting,
Protection, 9/20/2015 5:12 AM, SYSTEM, WHITECAP1, Protection, Malware Protection, Started,
Protection, 9/20/2015 5:12 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Starting,
Protection, 9/20/2015 5:13 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Started,
Detection, 9/20/2015 5:15 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, IP, 92.242.140.21, 56650, Outbound, C:\Windows\System32\svchost.exe,
Detection, 9/20/2015 5:15 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, IP, 92.242.140.21, 56650, Outbound, C:\Windows\System32\svchost.exe,
Update, 9/20/2015 5:41 AM, SYSTEM, WHITECAP1, Scheduler, Failed, Unable to access update server,
Update, 9/20/2015 6:29 AM, SYSTEM, WHITECAP1, Scheduler, Domain Database, 2015.9.19.7, 2015.9.20.1,
Update, 9/20/2015 6:29 AM, SYSTEM, WHITECAP1, Scheduler, Malware Database, 2015.9.19.6, 2015.9.20.1,
Protection, 9/20/2015 6:29 AM, SYSTEM, WHITECAP1, Protection, Refresh, Starting,
Protection, 9/20/2015 6:29 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Stopping,
Protection, 9/20/2015 6:29 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Stopped,
Protection, 9/20/2015 6:29 AM, SYSTEM, WHITECAP1, Protection, Refresh, Success,
Protection, 9/20/2015 6:29 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Starting,
Protection, 9/20/2015 6:29 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Started,
Update, 9/20/2015 8:43 AM, SYSTEM, WHITECAP1, Scheduler, Malware Database, 2015.9.20.1, 2015.9.20.2,
Protection, 9/20/2015 8:43 AM, SYSTEM, WHITECAP1, Protection, Refresh, Starting,
Protection, 9/20/2015 8:43 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Stopping,
Protection, 9/20/2015 8:43 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Stopped,
Protection, 9/20/2015 8:43 AM, SYSTEM, WHITECAP1, Protection, Refresh, Success,
Protection, 9/20/2015 8:43 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Starting,
Protection, 9/20/2015 8:44 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Started,
Update, 9/20/2015 11:31 AM, SYSTEM, WHITECAP1, Scheduler, Malware Database, 2015.9.20.2, 2015.9.20.3,
Protection, 9/20/2015 11:31 AM, SYSTEM, WHITECAP1, Protection, Refresh, Starting,
Protection, 9/20/2015 11:31 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Stopping,
Protection, 9/20/2015 11:31 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Stopped,
Protection, 9/20/2015 11:31 AM, SYSTEM, WHITECAP1, Protection, Refresh, Success,
Protection, 9/20/2015 11:31 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Starting,
Protection, 9/20/2015 11:31 AM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Started,
Detection, 9/20/2015 1:33 PM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, IP, 92.242.140.21, 56236, Outbound, C:\Windows\System32\svchost.exe,
Detection, 9/20/2015 1:33 PM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, IP, 92.242.140.21, 56236, Outbound, C:\Windows\System32\svchost.exe,
Detection, 9/20/2015 3:04 PM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, IP, 92.242.140.21, www.forums.malwarebytes.org, 62876, Outbound, C:\Program Files (x86)\Mozilla Firefox\firefox.exe,
Detection, 9/20/2015 3:04 PM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, IP, 92.242.140.21, www.forums.malwarebytes.org, 62876, Outbound, C:\Program Files (x86)\Mozilla Firefox\firefox.exe,
Detection, 9/20/2015 3:05 PM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, IP, 92.242.140.21, www.forums.malwarebytes.org, 62999, Outbound, C:\Program Files (x86)\Mozilla Firefox\firefox.exe,
Update, 9/20/2015 3:27 PM, SYSTEM, WHITECAP1, Scheduler, Malware Database, 2015.9.20.3, 2015.9.20.4,
Protection, 9/20/2015 3:27 PM, SYSTEM, WHITECAP1, Protection, Refresh, Starting,
Protection, 9/20/2015 3:27 PM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Stopping,
Protection, 9/20/2015 3:27 PM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Stopped,
Protection, 9/20/2015 3:30 PM, SYSTEM, WHITECAP1, Protection, Refresh, Success,
Protection, 9/20/2015 3:30 PM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Starting,
Protection, 9/20/2015 3:30 PM, SYSTEM, WHITECAP1, Protection, Malicious Website Protection, Started,
Scan, 9/20/2015 3:53 PM, SYSTEM, WHITECAP1, Manual, Start:9/20/2015 3:03 PM, Duration:50 min 3 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections,

(end)

[TwinHeadedEagle]

Can you apply instructions from this topic:

https://forums.malwarebytes.org/index.php?/topic/172652-read-me-seeing-9224214021-blocks-read-me-please/

[MelCooley]

All good at this end.  Problem solved on both computers.  Thanks.

[Maurice Naggar]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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