Unable to open Spotify or iTunes when MBAM is enabled

[redrock]

I'm running Windows 10, with MBAM 2.1.8.1057 installed. With MBAM enabled, iTunes and Spotify both lock up immediately on launch (a window opens, but no contents are displayed) and have to be terminated through Task Manager. With MBAM closed, or the Malware engine disabled, both apps launch normally with no issue. Once the apps are opened, I can enable MBAM again and I experience no issues in either app.

 

When I launch either app with MBAM enabled, I do not get any notifications from MBAM that would indicate it has found anything, nor do I find anything in the Protection Log outside of the expected notices regarding stopping and starting of modules and scans.

[daledoc1]

Hello and :

 

Let's get a bit more system info:

 

Please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)

 

Thank you,

[redrock]

Logs as you requested. Thanks.

Addition.txt

FRST.txt

CheckResults.txt

[AdvancedSetup]

127.0.0.1 3dns-1.adobe.com

127.0.0.1 3dns-2.adobe.com

127.0.0.1 3dns-2.adobe.com

etc...

This topic will now be closed due to evidence of cracked or pirated software on this system.

Piracy Policy

[AdvancedSetup]

User says pirated items removed. Will reopen topic now.