Anti-Malware Slows down computer

[Wepeel]

I'm running Windows 7 64bit Home Premium and everything is installed on a Samsung 850 EVO.

 

For example, when I have Anti-Malware not running, the task manager opens instantly and clicking viewing processes is just as fast. If I turn on Anti-Malware and turn off Malware Protection, the task manager is still fast. However, when I turn on the Malware Protection it slows down and it takes several seconds to open the task manager and even longer to click view processes for all users. I even looked in ProcessExplorer and the mbamservice.exe process spikes up the CPU usage when I use the task manager.

 

A few seconds delay may not sound like a big deal to you, but it is for me. Especially when I know that Malware Protection is causing it. This is a real bummer for me because I bought a Premium license only for the real time protection, but this slowdown makes my PC practically unusable to me.

 

Is there a fix for this? Is it an intended effect? Is it a known issue? Can I get a refund?

[Firefox]

Hello and Welcome to Malwarebytes

Let's try this first....

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process for version 2x
• If that does not correct the issue, then Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs

  (the three files should be CheckResults.txt, FRST.txt and Addition.txt)

• NOTE: There is an FAQ section with valuable information located here => Common Questions, Issues, and their Solutions

Thank You,

Firefox

[Wepeel]

I followed the installation directions but the problem still persists and there is no mention of this kind of problem in the FAQ.

 

Here are the logs.

FRST.txt

Addition.txt

CheckResults.txt

[AdvancedSetup]

I don't see any known issue that would cause that but there are a few things going wrong on the computer and a general cleanup would probably help quite a bit.

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

Thanks

[Wepeel]

What did you find going wrong with my PC?

[AdvancedSetup]

Nothing specific and why I asked you to post in the other forum though to see if they can take a deeper look.

 

Thanks