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I'm running Windows 7 64bit Home Premium and everything is installed on a Samsung 850 EVO.

 

For example, when I have Anti-Malware not running, the task manager opens instantly and clicking viewing processes is just as fast. If I turn on Anti-Malware and turn off Malware Protection, the task manager is still fast. However, when I turn on the Malware Protection it slows down and it takes several seconds to open the task manager and even longer to click view processes for all users. I even looked in ProcessExplorer and the mbamservice.exe process spikes up the CPU usage when I use the task manager.

 

A few seconds delay may not sound like a big deal to you, but it is for me. Especially when I know that Malware Protection is causing it. This is a real bummer for me because I bought a Premium license only for the real time protection, but this slowdown makes my PC practically unusable to me.

 

Is there a fix for this? Is it an intended effect? Is it a known issue? Can I get a refund?

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Hello and Welcome to Malwarebytes :)

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Thank You,

Firefox

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  • 2 weeks later...
  • Root Admin

I don't see any known issue that would cause that but there are a few things going wrong on the computer and a general cleanup would probably help quite a bit.

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

Thanks

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