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Malware problem... Need help!


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Welcome to the forum. (Do what you can)

General P2P/Piracy Warning:

 

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

2. If you have illegal/cracked software (MS Office, Adobe Products, Windows), cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

 

<====><====><====><====><====><====><====><====>

 Please enable your system to show hidden files: http://www.bleepingcomputer.com/tutorials/how-to-see-hidden-files-in-windows/

1. Please run a Threat Scan with Malwarebytes (if possible)

Start Malwarebytes 2.0.........

Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine all that's found

Post the log (save the log as a .txt file not .xml)

Then......

2. Please download Farbar Recovery Scan Tool (FRST) and save it to a folder.

(use correct version for your system.....Which system am I using?)

FRST <----for 32 bit systems

FRST64 <----for 64 bit systems

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button. (make sure the Addition box is checked)
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
If the logs are large, you can attach them:

To attach a log:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

Last................

3. Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

You can also use this version of RogueKiller which works on both 32 and 64 bit:

RogueKiller 32 & 64 bit

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Wait for the Prescan to finish

Click Scan to scan the system.

When the scan completes > Don't Fix anything! > Click on the Report Button > Copy and paste the Report back here.

Don't run any other options, they're not all bad!!!!!!!

RogueKiller logs will also be located here:

%programdata%/RogueKiller/Logs <-------W7

C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <-------XP

(please don't put logs in code or quotes and use the default font)

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running. Create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>Sometimes when clearing out an infection the winsock stack will become corrupt and you'll loose your internet connection. To resolve this....reset the stack as outlined HERE

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

If I don't respond within 24 hours, please send me a PM

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Hey MrCharlie! :)
Just a note before I post the logs and stuff:
Because the malware is blocking Malwarebytes and FRST64,

I renamed Malwarebytes to abc, and FRST64 to abcd.

Malwarebytes log:

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 15/09/2015
Scan Time: 21:49:15
Logfile: log - Malwarebytes.txt
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.09.15.06
Rootkit Database: v2015.08.16.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: User
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 467744
Time Elapsed: 13 min, 14 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 12
Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AVZ.EXE, , [0a286ac6ec9f63d393adf7cb22e1867a], 
Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\CCLEANER.EXE, , [f0421c1493f80d2970290ab808fbd828], 
Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\HIJACKTHIS.EXE, , [a191ff31e2a985b112b2ad16df24f60a], 
Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\MBAM.EXE, , [c76bcb656526c274326d0bb9b44fdd23], 
Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\REGEDIT.EXE, , [73bf7ab6dbb083b376efe2e4dd26e917], 
Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\RSIT.EXE, , [fe34aa866e1d5adc4e3873537192e41c], 
Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AVZ.EXE, , [969c89a7375426100c34e0e2030058a8], 
Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\CCLEANER.EXE, , [72c0c66aff8ce45267323c86659e916f], 
Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\HIJACKTHIS.EXE, , [1220f73908839b9bb80c2c9702017090], 
Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\MBAM.EXE, , [f73b8ba51f6c06301b8484409d666997], 
Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\REGEDIT.EXE, , [cb671020f299ec4afc6911b55aa924dc], 
Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\RSIT.EXE, , [b979979963289c9a3d494a7cdf24a759], 
 
Registry Values: 12
Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AVZ.EXE|Debugger, svchost.exe, , [0a286ac6ec9f63d393adf7cb22e1867a]
Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\CCLEANER.EXE|Debugger, svchost.exe, , [f0421c1493f80d2970290ab808fbd828]
Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\HIJACKTHIS.EXE|Debugger, svchost.exe, , [a191ff31e2a985b112b2ad16df24f60a]
Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\MBAM.EXE|Debugger, svchost.exe, , [c76bcb656526c274326d0bb9b44fdd23]
Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\REGEDIT.EXE|Debugger, svchost.exe, , [73bf7ab6dbb083b376efe2e4dd26e917]
Security.Hijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\RSIT.EXE|Debugger, svchost.exe, , [fe34aa866e1d5adc4e3873537192e41c]
Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\AVZ.EXE|Debugger, svchost.exe, , [969c89a7375426100c34e0e2030058a8]
Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\CCLEANER.EXE|Debugger, svchost.exe, , [72c0c66aff8ce45267323c86659e916f]
Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\HIJACKTHIS.EXE|Debugger, svchost.exe, , [1220f73908839b9bb80c2c9702017090]
Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\MBAM.EXE|Debugger, svchost.exe, , [f73b8ba51f6c06301b8484409d666997]
Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\REGEDIT.EXE|Debugger, svchost.exe, , [cb671020f299ec4afc6911b55aa924dc]
Security.Hijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\RSIT.EXE|Debugger, svchost.exe, , [b979979963289c9a3d494a7cdf24a759]
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
Because The FRST64 logs are very long I attached it to my reply.
 
Also finally, the RougeKiller log:

RogueKiller V10.10.5.0 [sep 14 2015] by Adlice Software
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : User [Administrator]
Started from : C:\Users\User\Desktop\RogueKiller.exe
Mode : Scan -- Date : 09/15/2015 22:22:59
 
¤¤¤ Processes : 0 ¤¤¤
 
¤¤¤ Registry : 11 ¤¤¤
[PUM.HomePage] (X64) HKEY_USERS\S-1-5-21-2983218645-1030637561-2914760313-1000\Software\Microsoft\Internet Explorer\Main | Default_Page_URL : http://www.ksp.co.il -> Found
[PUM.HomePage] (X86) HKEY_USERS\S-1-5-21-2983218645-1030637561-2914760313-1000\Software\Microsoft\Internet Explorer\Main | Default_Page_URL : http://www.ksp.co.il -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters | DhcpNameServer : 10.0.0.138 ([(Private Address) (XX)])  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{94C86E3B-B983-48B6-8265-B77C0F56B6CF} | DhcpNameServer : 172.20.10.1 ([(Private Address) (XX)])  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{E4B3F70D-1CD5-4C93-BA84-3BD6A927CFCE} | DhcpNameServer : 10.0.0.138 ([(Private Address) (XX)])  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{94C86E3B-B983-48B6-8265-B77C0F56B6CF} | DhcpNameServer : 172.20.10.1 ([(Private Address) (XX)])  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{E4B3F70D-1CD5-4C93-BA84-3BD6A927CFCE} | DhcpNameServer : 10.0.0.138 ([(Private Address) (XX)])  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{94C86E3B-B983-48B6-8265-B77C0F56B6CF} | DhcpNameServer : 172.20.10.1 ([(Private Address) (XX)])  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{E4B3F70D-1CD5-4C93-BA84-3BD6A927CFCE} | DhcpNameServer : 10.0.0.138 ([(Private Address) (XX)])  -> Found
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0  -> Found
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0  -> Found
 
¤¤¤ Tasks : 0 ¤¤¤
 
¤¤¤ Files : 0 ¤¤¤
 
¤¤¤ Hosts File : 0 ¤¤¤
 
¤¤¤ Antirootkit : 0 (Driver: Not loaded [0xc000036b]) ¤¤¤
 
¤¤¤ Web browsers : 1 ¤¤¤
[PUP][FIREFX:Addon] oop6tjh1.default : WinToFlash Suggestor [{285ACFBB-8E53-4feb-90E6-F02A128927F3}] -> Found
 
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: ATA WDC WD10EZEX-00K SCSI Disk Device +++++
--- User ---
[MBR] 8345951b9d509b2b10a169ceb1a8a7d5
[bSP] 6c921399f66c3ff78065d6f8414dcaec : Windows Vista/7/8|VT.Unknown MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 206848 | Size: 102899 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 210944000 | Size: 850868 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
User = LL2 ... OK
 
 
 
 

FRST.txt

Addition.txt

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AV: ESET NOD32 Antivirus 8.0 (Enabled - Up to date) {19259FAE-8396-A113-46DB-15B0E7DFA289}

AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

AS: ESET NOD32 Antivirus 8.0 (Enabled - Up to date) {A2447E4A-A5AC-AE9D-7C6B-2EC29C58E834}

 

Please permanently disable Windows Defender, you have ESET running and having two anti-virus programs running on a system only causes poor performance, conflicts and spotty protection.

How to Disable Defender

Dangers of running 2 anti-virus programs

=====================================

bwebb7v.jpgDownload Delfix from Here and save it to your desktop.

  • Place a check mark in front of .......
  • Create registry backup <---only!
  • Uncheck the rest!
  • Click the Run button.

    Close the tool out when it's done....we'll use it later.

    ============================

    Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.

    Run FRST.exe/FRST64.exe and click Fix only once and wait

    The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

    ==========================

    Lets check for any adware/spyware now:

    Please download AdwCleaner from HERE or HERE to your desktop.

    • Double click on AdwCleaner.exe to run the tool.

      Vista/Windows 7/8 users right-click and select Run As Administrator

    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
    • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
    • Look over the log especially under Files/Folders for any program that may have been targeted by mistake.
    • If there's a program you may want to save, just uncheck it from AdwCleaner.
    • If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
    • If you're ready to clean it all up.....click the Clean button.
    • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
    • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
    • To restore an item that has been deleted:
    • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
    Next..................

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.

    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    Next.........

    Please Update and run a Threat Scan (Malwarebytes)

    Click on settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

    Same for PUM (Potentially Unwanted Modifications)

    Quarantine All that's found

    MrC

     

fixlist.txt

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Hey there, I get weird stuff at the AdwCleaner...
I will post here the log, tell me if its safe.
 

# AdwCleaner v5.007 - Logfile created 16/09/2015 at 16:50:30
# Updated 08/09/2015 by Xplode
# Database : 2015-09-15.1 [server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : User - USER-PC
# Running from : C:\Users\User\Desktop\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
Folder Found : C:\Program Files (x86)\eSupport.com
Folder Found : C:\ProgramData\Device
Folder Found : C:\ProgramData\{FE8D473A-6F06-4F99-B5F4-BED72B2A038C}
Folder Found : C:\Users\User\AppData\Local\eSupport.com
Folder Found : C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\oiokahphinmbmakkehgelkmpolmnbkdh
Folder Found : C:\Users\User\AppData\LocalLow\HPAppData
Folder Found : C:\Windows\Uninstaller
 
***** [ Files ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKLM\SOFTWARE\Classes\AppID\SMBarBroker.EXE
Key Found : HKLM\SOFTWARE\Classes\SMBarBroker.SMBarDealer
Key Found : HKLM\SOFTWARE\Classes\SMBarBroker.SMBarDealer.1
Key Found : HKLM\SOFTWARE\Classes\AppID\{3A188115-B81B-48F2-A958-F974C8F3F309}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{78CE34FD-F6D4-4866-B79C-A37268D06A04}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{80904944-C726-4C7D-A452-3FFF2A882095}
Key Found : HKCU\Software\eSupport.com
Key Found : HKCU\Software\AppDataLow\Software\WinToFlash Suggestor
Key Found : [x64] HKCU\Software\eSupport.com
Key Found : HKU\S-1-5-21-2983218645-1030637561-2914760313-1000\Software\AppDataLow\Software\WinToFlash Suggestor
 
***** [ Web browsers ] *****
 
[C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Found : acaoakiamfeidcmgooclgeleejkbaecf
[C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Found : oiokahphinmbmakkehgelkmpolmnbkdh
 
########## EOF - C:\AdwCleaner\AdwCleaner[s1].txt - [1950 bytes] ##########
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A little note before I post the logs - When I restarted my PC the site didnt opened... But I'm pretty sure the Adware isnt deleted.
 

Okay, here all the logs:

 

1. The Fixlog.txt:

 

Fix result of Farbar Recovery Scan Tool (x64) Version:15-09-2015
Ran by User (2015-09-16 16:42:53) Run:1
Running from C:\Users\User\Desktop\FRST64
Loaded Profiles: User (Available Profiles: User & GAL)
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
CreateRestorePoint:
EmptyTemp:
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [CMD] => cmd.exe /c start http://gangnamgame.org&& exit
HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore: [DisableSR/DisableConfig]  <===== ATTENTION
IFEO\adwcleaner_4.204.exe: [Debugger] svchost.exe
IFEO\adwcleaner_5.005.exe: [Debugger] svchost.exe
IFEO\AnVir.exe: [Debugger] svchost.exe
IFEO\AutoLogger.exe: [Debugger] svchost.exe
IFEO\CCleaner64.exe: [Debugger] svchost.exe
IFEO\FRST.exe: [Debugger] svchost.exe
IFEO\FRST64.exe: [Debugger] svchost.exe
IFEO\RegWorks.exe: [Debugger] svchost.exe
IFEO\RSITx64.exe: [Debugger] svchost.exe
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
BHO: No Name -> {B8E07826-0971-4f16-B133-047B88034E89} ->  No File
BHO-x32: No Name -> {B8E07826-0971-4f16-B133-047B88034E89} ->  No File
FF Plugin: @esn/npbattlelog,version=2.5.0 -> C:\Program Files (x86)\Battlelog Web Plugins\2.5.0\npbattlelogx64.dll [No File]
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @esn/esnlaunch,version=2.3.0 -> C:\Program Files (x86)\Battlelog Web Plugins\2.3.0\npesnlaunch.dll [No File]
FF Plugin-x32: @esn/npbattlelog,version=2.5.0 -> C:\Program Files (x86)\Battlelog Web Plugins\2.5.0\npbattlelog.dll [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\45.0.2454.85\ppGoogleNaClPluginChrome.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\45.0.2454.85\pdf.dll => No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll => No File
S3 EagleX64; \??\C:\Windows\system32\drivers\EagleX64.sys [X]
S3 gdrv; \??\C:\Windows\gdrv.sys [X]
S3 IntcAzAudAddService; system32\drivers\RTKVHD64.sys [X]
S3 xhunter1; \??\C:\Windows\xhunter1.sys [X]
C:\Users\GAL\AppData\Local\Temp\bdfilters.dll
C:\Users\GAL\AppData\Local\Temp\drm_dyndata_7380014.dll
C:\Users\GAL\AppData\Local\Temp\dxwebsetup.exe
C:\Users\GAL\AppData\Local\Temp\FlashPlayerUpdate.exe
C:\Users\GAL\AppData\Local\Temp\jansi-64-git-Bukkit-1.7.2-R0.3-30-ge027d69-b3058jnks.dll
C:\Users\GAL\AppData\Local\Temp\NGMSetup.exe
C:\Users\GAL\AppData\Local\Temp\UE3Redist.exe
C:\Users\GAL\AppData\Local\Temp\vcredist_x86.exe
C:\Users\User\AppData\Local\Temp\27fff54a706caf16275619fa9b79269c.dll
C:\Users\User\AppData\Local\Temp\CmdLineExt03.dll
C:\Users\User\AppData\Local\Temp\cres.dll
C:\Users\User\AppData\Local\Temp\cshell.dll
C:\Users\User\AppData\Local\Temp\jre-8u60-windows-au.exe
C:\Users\User\AppData\Local\Temp\NGMResource.dll
C:\Users\User\AppData\Local\Temp\nvSCPAPI.dll
C:\Users\User\AppData\Local\Temp\nvStInst.exe
C:\Users\User\AppData\Local\Temp\Second_Life_3_8_3_304115_i686_Setup.exe
C:\Users\User\AppData\Local\Temp\sres.dll
C:\Users\User\AppData\Local\Temp\un10143.exe
C:\Users\User\AppData\Local\Temp\update.exe
C:\ProgramData\hash.dat
AlternateDataStreams: C:\Windows\Temp:$DATA
 
 
 
*****************
 
Restore point was successfully created.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value removed successfully
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\CMD => value removed successfully
"HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore" => key removed successfully
"HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\adwcleaner_4.204.exe" => key removed successfully
"HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\adwcleaner_5.005.exe" => key removed successfully
"HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\AnVir.exe" => key removed successfully
"HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\AutoLogger.exe" => key removed successfully
"HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\CCleaner64.exe" => key removed successfully
"HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\FRST.exe" => key removed successfully
"HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\FRST64.exe" => key removed successfully
"HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\RegWorks.exe" => key removed successfully
"HKLM\Software\microsoft\windows nt\currentversion\Image File Execution Options\RSITx64.exe" => key removed successfully
"HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer" => key removed successfully
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B8E07826-0971-4f16-B133-047B88034E89}" => key removed successfully
HKCR\CLSID\{B8E07826-0971-4f16-B133-047B88034E89} => key not found. 
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B8E07826-0971-4f16-B133-047B88034E89}" => key removed successfully
HKCR\Wow6432Node\CLSID\{B8E07826-0971-4f16-B133-047B88034E89} => key not found. 
"HKLM\Software\MozillaPlugins\@esn/npbattlelog,version=2.5.0" => key removed successfully
"HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE" => key removed successfully
"HKLM\Software\Wow6432Node\MozillaPlugins\@esn/esnlaunch,version=2.3.0" => key removed successfully
"HKLM\Software\Wow6432Node\MozillaPlugins\@esn/npbattlelog,version=2.5.0" => key removed successfully
"HKLM\Software\Wow6432Node\MozillaPlugins\@microsoft.com/GENUINE" => key removed successfully
C:\Program Files (x86)\Google\Chrome\Application\45.0.2454.85\ppGoogleNaClPluginChrome.dll => not found.
C:\Program Files (x86)\Google\Chrome\Application\45.0.2454.85\pdf.dll => not found.
C:\Program Files (x86)\Google\Update\1.3.21.165\npGoogleUpdate3.dll => not found.
EagleX64 => service removed successfully
gdrv => service removed successfully
IntcAzAudAddService => service removed successfully
xhunter1 => service removed successfully
C:\Users\GAL\AppData\Local\Temp\bdfilters.dll => moved successfully
C:\Users\GAL\AppData\Local\Temp\drm_dyndata_7380014.dll => moved successfully
C:\Users\GAL\AppData\Local\Temp\dxwebsetup.exe => moved successfully
C:\Users\GAL\AppData\Local\Temp\FlashPlayerUpdate.exe => moved successfully
C:\Users\GAL\AppData\Local\Temp\jansi-64-git-Bukkit-1.7.2-R0.3-30-ge027d69-b3058jnks.dll => moved successfully
C:\Users\GAL\AppData\Local\Temp\NGMSetup.exe => moved successfully
C:\Users\GAL\AppData\Local\Temp\UE3Redist.exe => moved successfully
C:\Users\GAL\AppData\Local\Temp\vcredist_x86.exe => moved successfully
C:\Users\User\AppData\Local\Temp\27fff54a706caf16275619fa9b79269c.dll => moved successfully
C:\Users\User\AppData\Local\Temp\CmdLineExt03.dll => moved successfully
C:\Users\User\AppData\Local\Temp\cres.dll => moved successfully
C:\Users\User\AppData\Local\Temp\cshell.dll => moved successfully
C:\Users\User\AppData\Local\Temp\jre-8u60-windows-au.exe => moved successfully
C:\Users\User\AppData\Local\Temp\NGMResource.dll => moved successfully
C:\Users\User\AppData\Local\Temp\nvSCPAPI.dll => moved successfully
C:\Users\User\AppData\Local\Temp\nvStInst.exe => moved successfully
C:\Users\User\AppData\Local\Temp\Second_Life_3_8_3_304115_i686_Setup.exe => moved successfully
C:\Users\User\AppData\Local\Temp\sres.dll => moved successfully
C:\Users\User\AppData\Local\Temp\un10143.exe => moved successfully
C:\Users\User\AppData\Local\Temp\update.exe => moved successfully
C:\ProgramData\hash.dat => moved successfully
C:\Windows\Temp => ":$DATA" ADS removed successfully.
EmptyTemp: => 1.8 GB temporary data Removed.
 
 
The system needed a reboot.. 
 
==== End of Fixlog 16:43:39 ====
 
2. The AdwCleaner log:

# AdwCleaner v5.007 - Logfile created 16/09/2015 at 17:06:18
# Updated 08/09/2015 by Xplode
# Database : 2015-09-15.1 [server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : User - USER-PC
# Running from : C:\Users\User\Desktop\AdwCleaner.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
[-] Folder Deleted : C:\Program Files (x86)\eSupport.com
[-] Folder Deleted : C:\ProgramData\Device
[-] Folder Deleted : C:\ProgramData\{FE8D473A-6F06-4F99-B5F4-BED72B2A038C}
[-] Folder Deleted : C:\Users\User\AppData\Local\eSupport.com
[-] Folder Deleted : C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\oiokahphinmbmakkehgelkmpolmnbkdh
[-] Folder Deleted : C:\Users\User\AppData\LocalLow\HPAppData
[-] Folder Deleted : C:\Windows\Uninstaller
 
***** [ Files ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\SMBarBroker.EXE
[-] Key Deleted : HKLM\SOFTWARE\Classes\SMBarBroker.SMBarDealer
[-] Key Deleted : HKLM\SOFTWARE\Classes\SMBarBroker.SMBarDealer.1
[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\{3A188115-B81B-48F2-A958-F974C8F3F309}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{78CE34FD-F6D4-4866-B79C-A37268D06A04}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{80904944-C726-4C7D-A452-3FFF2A882095}
[-] Key Deleted : HKCU\Software\eSupport.com
[-] Key Deleted : HKCU\Software\AppDataLow\Software\WinToFlash Suggestor
[!] Key Not Deleted : [x64] HKCU\Software\eSupport.com
[!] Key Not Deleted : HKU\S-1-5-21-2983218645-1030637561-2914760313-1000\Software\AppDataLow\Software\WinToFlash Suggestor
 
***** [ Web browsers ] *****
 
[-] [C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : acaoakiamfeidcmgooclgeleejkbaecf
[-] [C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : oiokahphinmbmakkehgelkmpolmnbkdh
 
*************************
 
:: Winsock settings cleared
 
########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [2136 bytes] ##########
 
3. The JRT log:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.2 (09.14.2015:1)
OS: Windows 7 Home Premium x64
Ran by User on Wed 09/16/2015 at 18:03:54.86
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Tasks
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] C:\Users\User\Appdata\Local\crashrpt
Successfully deleted: [Folder] C:\Windows\SysWOW64\ai_recyclebin
 
 
 
~~~ Chrome
 
Successfully deleted: [Folder] C:\Users\User\Appdata\Local\Google\Chrome\User Data\Default\Extensions\ajopnjidmegmdimjlfnijceegpefgped
 
[C:\Users\User\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset
 
[C:\Users\User\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:
ajopnjidmegmdimjlfnijceegpefgped
 
[C:\Users\User\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset
 
[C:\Users\User\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[
  ajopnjidmegmdimjlfnijceegpefgped
]
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 09/16/2015 at 18:07:12.32
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.

Run FRST.exe/FRST64.exe and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

=================================

Then.........

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

http://www.bleepingcomputer.com/download/combofix/dl/12/<---ComboFix direct download

Please make sure you click download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

 

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

fixlist.txt

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Looks Good.......here's a couple of links explaining all the svchost:



 

================================

 

How is it??????

 

MrC

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It would have rebooted if needed but you can reboot.

 

If there's no other problems..........

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • If you can't post it, attach it
MrC
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theres the log:
 

 Results of screen317's Security Check version 1.008  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
ESET NOD32 Antivirus 8.0   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 6 Update 45  
 Java 8 Update 60  
 Adobe Flash Player 18.0.0.232  
 Adobe Reader XI  
 Google Chrome (45.0.2454.85) 
 Google Chrome (45.0.2454.93) 
````````Process Check: objlist.exe by Laurent````````  
 ESET NOD32 Antivirus egui.exe  
 ESET NOD32 Antivirus ekrn.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1% 
````````````````````End of Log`````````````````````` 
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Java™ 6 Update 45 <---see if this version will uninstall from your Programs and Features. (it may have already been uninstalled when the new version was installed)

The rest looks OK

=============================

A little clean up to do....

Please Uninstall ComboFix: (------->if you used it<-------)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter. (it may look like CF is re-installing but it's not)
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

bwebb7v.jpgDownload Delfix from here and save it to your desktop. (you may already have this)

  • Ensure Remove disinfection tools is checked.
  • Click the Run button.
  • Reboot

Any other programs or logs that are still remaining, you can manually delete. (right click.....Delete)

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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