mrt02 Posted September 15, 2015 ID:990140 Share Posted September 15, 2015 rk_2DCA9-15.tmp.txtFRST9-15.txtAdditionFRST9-15.txt Link to post Share on other sites More sharing options...
MrCharlie Posted September 15, 2015 ID:990148 Share Posted September 15, 2015 Here's some info on this malware:http://www.bleepingcomputer.com/virus-removal/cryptowall-ransomware-informationAs I mentioned your files are most likely gone but you can try these methods listed:http://www.bleepingcomputer.com/virus-removal/cryptowall-ransomware-information#restore==========================Did you install these 2 programs:Matrix WebConnect (HKLM-x32\...\{788468B4-686C-44D9-87B7-E641673375F7}) (Version: 8.2.1 - Matrix Business Technologies) <==== ATTENTIONMatrix WebConnect (HKU\S-1-5-21-4267690497-1760550957-3334953241-1001\...\{788468B4-686C-44D9-87B7-E641673375F7}) (Version: - ) <==== ATTENTION==========================Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.Run FRST.exe/FRST64.exe and click Fix only once and waitThe tool will create a log (Fixlog.txt) in the folder, please post it to your reply.==========================Download Malwarebytes Anti-Rootkit from HERERun the file and follow the onscreen instructions to extract it to a location of your choosing (your desktop by default)Malwarebytes Anti-Rootkit will then open, follow the instruction in the wizard to update and allow the program to scan your computer for threatsClick on the Cleanup button to remove any threats and reboot if prompted to do soWait while the system shuts down and the cleanup process is performedPerform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the processMrCfixlist.txt Link to post Share on other sites More sharing options...
mrt02 Posted September 15, 2015 Author ID:990151 Share Posted September 15, 2015 Yes to installing Matrix WebConnect. I will give your instructions a try. Link to post Share on other sites More sharing options...
mrt02 Posted September 15, 2015 Author ID:990154 Share Posted September 15, 2015 Fixlog.txt Link to post Share on other sites More sharing options...
mrt02 Posted September 15, 2015 Author ID:990158 Share Posted September 15, 2015 I ran the Anti-Rootkit and it said that there was no malware found. Now I just need to recover the corrupted files... Link to post Share on other sites More sharing options...
MrCharlie Posted September 15, 2015 ID:990162 Share Posted September 15, 2015 I ran the Anti-Rootkit and it said that there was no malware found. Now I just need to recover the corrupted files... Like I said, there most likely lost but you can try the methods listed. MrC Link to post Share on other sites More sharing options...
Naathim Posted September 25, 2015 ID:992116 Share Posted September 25, 2015 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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