Can't update

[caioar]

I'm trying to update my Anti-Malware but nothing happens when I click the button! It started around 2 weeks ago!

My database version is v2015.08.31.02

My Anti-Malware version is 2.1.8.1057

 

I'm running a Win 7 64bits

 

Tnks

[daledoc1]

Hello and welcome:

 

First, please check to be sure the computer's system data and time are correct.

 

If that doesn't resolve the issue:

• Please follow all the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process 2x
• If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
• NOTE: More info about v2.1.8 HERE; User Guide ONLINE; User Guide PDF; FAQ: Common Questions, Issues, and their Solutions

Please let us know how it goes.

Thanks,