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Skype keeps reporting blocked ips


englishbob
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  • Staff

Hello,

    

 

They call me TwinHeadedEagle around here, and I'll try to help your with your issue.

 

     

    

Before we start please read and note the following:

  • We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
  • Note that we may live in totally different time zones, what may cause some delays between answers.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
:excl: I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!

:excl: There are no silly questions. Never be afraid to ask if in doubt!

 

 

 

  warning.gif Rules and policies

 

We won't support any piracy.

That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!

The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

 

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

 

 


MGADiag.png Scan with MGADiag

Need to check one more thing.

  • Please download MGADiag by Microsoft and save it to your desktop.
  • Double-click on MGADiag.png icon to start the tool.
  • PressContinuewhen prompted.
  • When it has finished, press Copy.
  • Press the WindowsKey.png + R on your keyboard at the same time. Type Notepad and click OK.
  • Paste (Ctrl+V) this into notepad and save to your desktop.
  • Include that report in your reply.
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Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

 

Validation Code: 0

Cached Online Validation Code: 0x0

Windows Product Key: *****-*****-38JD3-2YFRD-J7YTB

Windows Product Key Hash: 1sppDJ9XmSCEuVyFaS1jdsO9fds=

Windows Product ID: 00426-068-5555422-86528

Windows Product ID Type: 5

Windows License Type: Retail

Windows OS version: 6.1.7601.2.00010100.1.0.001

ID: {E8D458C1-1CC8-4A1E-8E4D-C4E1B62EC332}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Ultimate

Architecture: 0x00000009

Build lab: 7601.win7sp1_gdr.150722-0600

TTS Error: 

Validation Diagnostic: 

Resolution Status: N/A

 

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

 

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

 

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

 

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

 

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

 

File Scan Data-->

 

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{E8D458C1-1CC8-4A1E-8E4D-C4E1B62EC332}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-J7YTB</PKey><PID>00426-068-5555422-86528</PID><PIDType>5</PIDType><SID>S-1-5-21-2412515646-1113593204-3238168382</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>700-500z</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>80.02</Version><SMBIOSVersion major="2" minor="8"/><Date>20141029000000.000000+000</Date></BIOS><HWID>E5003707018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

 

Spsys.log Content: 0x80070002

 

Licensing Data-->

Software licensing service version: 6.1.7601.17514

 

Name: Windows® 7, Ultimate edition

Description: Windows Operating System - Windows® 7, RETAIL channel

Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00426-00172-068-555542-00-1033-7601.0000-2462015

Installation ID: 021304324635729065573012113674947693061076956923425284





Partial Product Key: J7YTB

License Status: Licensed

Remaining Windows rearm count: 2

Trusted time: 9/13/2015 3:06:07 PM

 

Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: 0x00000000

HealthStatus: 0x0000000000000000

Event Time Stamp: 9:3:2015 21:01

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Not Registered - 0x80070005

HealthStatus Bitmask Output:

 

 

HWID Data-->

HWID Hash Current: MAAAAAEAAgABAAEAAAADAAAAAQABAAEAHKKQl+50NKNu1mTxsBie9/6+i8gu+DTv

 

OEM Activation 1.0 Data-->

N/A

 

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes, but no SLIC table

Windows marker version: N/A

OEMID and OEMTableID Consistent: N/A

BIOS Information: 

  ACPI Table Name OEMID Value OEMTableID Value

  APIC HPQOEM SLIC-CPC

  FACP HPQOEM SLIC-CPC

  DBGP HPQOEM SLIC-CPC

  HPET HPQOEM SLIC-CPC

  MCFG HPQOEM SLIC-CPC

  FPDT HPQOEM SLIC-CPC

  FIDT HPQOEM SLIC-CPC

  MSDM HPQOEM SLIC-CPC

  UEFI HPQOEM SLIC-CPC

  BGRT HPQOEM SLIC-CPC

  SSDT HPQOEM SLIC-CPC

  SSDT HPQOEM SLIC-CPC

  CRAT HPQOEM SLIC-CPC

  SSDT HPQOEM SLIC-CPC
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  • Staff

warning.gif Multiple Resident Protection warning!

Always have one (and no more than one!) AntiVirus program! In this case having more of them will not provide you with better protection - instead they may cause slowness, lock-ups and even mark another ones as harmful, leading to leave your system unstable and even damaged. Please choose only one from the listed below to stay with and uninstall the others:

  • avast Free Antivirus
  • Microsoft Security Essentials
Uninstallation procedure:
  • Press the WindowsKey.png + R on your keyboard at the same time. Type appwiz.cpl and click OK.
  • Search for each uninstalled entry, right-click it and select Uninstall.
This should be done until any other steps will be taken.


FRST.gif Fix with Farbar Recovery Scan Tool

icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif

icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.

    (XP users click run after receipt of Windows Security Warning - Open File).

  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please upload it to your reply.

fixlist.txt

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  • Staff

  • Download the MBAM-Check tool from this page.
  • Run the MBAM-Check tool.
  • A black command prompt window will open briefly, then close. Afterwards a log file will open.
  • A new log file, CheckResults.txt, will be created on your desktop.
Once the CheckResults.txt file is created, please attach it here.


Please re-run 51a46ae42d560-malwarebytes_anti_malware. Malwarebytes' Anti-Malware.

  • Click the History tab.
  • Click Application Logs and click on the newest Protection Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and attach it in your next reply.
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  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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