JenO Posted September 10, 2015 ID:988343 Share Posted September 10, 2015 I have had a notice pop up about once a minute saying that Su2.ff.avast.com is malicious and is being blocked. I've run Malwarebytes and found nothing. I have attached frst.txt and addition.txt. Please help me to know what to do next. ThanksJenFRST.txtAddition.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted September 10, 2015 ID:988389 Share Posted September 10, 2015 Hello, People are reporting that changing DNS settings to Google fixed the problem. You can try this yourself: https://developers.google.com/speed/public-dns/docs/using?hl=en Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 10, 2015 Root Admin ID:988596 Share Posted September 10, 2015 As mentioned elsewhere, this is an Avast issue (at least partially), due to the use of a hostname that does not resolve (and hasn't done for months), consequently, and depending on ISPs, configs etc, this results in the resolution and subsequent redirection, to content on a Barefruit IP that has no relation to Avast. One of two things that can be done in the meantime; 1. Add the following to the HOSTS file and either wait for or hope, Avast updates the DNS record or updates the software; 77.234.41.65 su2.ff.avast.com2. Change your DNS provider as mentioned by TwinHeadedEagle (e.g. to Google (8.8.8.8, 8.8.4.4), OpenDNS (208.67.220.220, 208.67.222.222)) Link to post Share on other sites More sharing options...
JenO Posted September 10, 2015 Author ID:988606 Share Posted September 10, 2015 Just curious as to why it should suddenly pop up now if it's been going on for months? You might not know. Grrr to Avast. Link to post Share on other sites More sharing options...
JenO Posted September 10, 2015 Author ID:988608 Share Posted September 10, 2015 Whoops and I hit return too fast. How do I change the "hosts" file? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 10, 2015 Root Admin ID:988725 Share Posted September 10, 2015 Modify your hosts file http://www.rackspace.com/knowledge_center/article/how-do-i-modify-my-hosts-file Link to post Share on other sites More sharing options...
JenO Posted September 12, 2015 Author ID:989234 Share Posted September 12, 2015 Well I did all that and the Avast blocking popup has ceased but now another one is popping up: 5-undefined.facebok.com 92.242.140.21 Now what? Thanks,Jen Link to post Share on other sites More sharing options...
gonzo Posted September 12, 2015 ID:989235 Share Posted September 12, 2015 Please read this forum post for instructions. While Avast has a hostname that does not resolve, the best answer is to use a DNS that is not as prone to hijacking. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted September 14, 2015 Root Admin ID:989782 Share Posted September 14, 2015 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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