plantoeat.com being blocked - without Popup Notice

[Dragonsys]

When I try to visit plantoeat.com I get ERR_NETWORK_ACCESS_DENIED. Malwarebytes does not popup on my screen saying it blocked the site; however, if I exit Malwarebytes, I am able to access the site perfectly fine. 

 

I added the site to the Domain Exclusion list, but then MWB changes what I get from DNS for the site to the below:

 

nslookup plantoeat.com

Server:  google-public-dns-a.google.com

Address:  8.8.8.8

 

Non-authoritative answer:

Name:    plantoeat.com

Addresses:  127.42.0.7

          127.42.0.6

 

DNS should be:

 

nslookup plantoeat.com

Server:  google-public-dns-a.google.com

Address:  8.8.8.8

 

Name:    plantoeat.com

Addresses:  192.230.81.203

          199.83.128.203

 

I also looked in the protection history log, and it does not list anything for this website.

[Firefox]

What version of Malwarebytes are you using?

 

I have version 2.1.8.1057 with database v2015.09.10.05 and I am able to go to that site, no blocks.

[Dragonsys]

2.1.8.1057

DB - v2015.09.10.07

[Dragonsys]

I tried just turning off Website Protection, and I am able to browse the site just fine, so it is Malwarebytes which is blocking the site.

[Firefox]

Please attach a copy of your protection log (exported to text format) showing the block so it can be reviewed, along with these other logs please.

We would need more info on the system....

Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs

(the three files should be CheckResults.txt, FRST.txt and Addition.txt)

Thank You,

Firefox

[Dragonsys]

Please attach a copy of your protection log (exported to text format) showing the block so it can be reviewed, along with these other logs please.

We would need more info on the system....

Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs

(the three files should be CheckResults.txt, FRST.txt and Addition.txt)

Thank You,

Firefox

 

I was unable to get FRST.txt log, as it gives me an error (see attached FRST.png)

Addition.txt

CheckResults.txt

[Dragonsys]

I forgot to note, the protection log does not show plantoeat.com being blocked, nothing I can find in MWB shows it.

[Firefox]

Make sure to temporarily disable your AV and try to run FRST once more.

[Dragonsys]

I did, and I get the same error. Could Windows Defender or UAC be blocking it?

[Firefox]

You can try and right click on the frst.exe file and choose run as administrator and see if that helps.

[Dragonsys]

Yeah, i tried that as well, but I still get that same error.

[Dragonsys]

looking at the link for the tool, it might not support Windows 10. It shows to have been updated today, but the OS list only goes to Windows 8, I only taking a wild guess though.

[Firefox]

It works under Windows 10 as you can see from the scan I ran on mine

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:10-09-2015 01

Ran by firefox (administrator) on WIN-HSBQN6H8H4L (10-09-2015 16:56:37)

Running from C:\Tools and Downloads

Loaded Profiles: firefox & (Available Profiles: firefox)

Platform: Windows 10 Pro (X64) Language: English (United States)

Internet Explorer Version 11 (Default browser: Edge)

Boot Mode: Normal

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

[Dragonsys]

Here is what I was able to get before it gets the error. I tried rebooting, and Windows installed a bunch of updates, but I still get the same error. I'm going to try going into Safe Mode and see if that helps.

FRST.txt

[Firefox]

Thanks for the logs, that fact that you can not run these tools and from what I can see in the logs your going to require further help from the experts, but that is done in a different section of the forum, please follow the instructions below....

We are not permitted to work on possible malware-related issues here in this section of the forum.

Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you