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198.105.244.114,spoolsv & svhost


rg163
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Need help with stopping what ever is trying to contact 198.105.244.114 (outbound) by spoolsv & svhost.

At end of day log is about 200 pages.

 

Windows 7 and using Malwarebytes Premium with AVG Anti-virus and Firewall

This just a partial log file.

 

Thanks for the help in advance.

 

 

Protection, 9/9/2015 6:50 AM, SYSTEM, ROBERTDT, Protection, Malware Protection, Starting, 

Protection, 9/9/2015 6:50 AM, SYSTEM, ROBERTDT, Protection, Malware Protection, Started, 

Protection, 9/9/2015 6:50 AM, SYSTEM, ROBERTDT, Protection, Malicious Website Protection, Starting, 

Protection, 9/9/2015 6:50 AM, SYSTEM, ROBERTDT, Protection, Malicious Website Protection, Started, 

Scan, 9/9/2015 7:08 AM, SYSTEM, ROBERTDT, Context, Start:9/9/2015 7:05 AM, Duration:2 min 36 sec, Hyper Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections, 

Update, 9/9/2015 7:22 AM, SYSTEM, ROBERTDT, Scheduler, Malware Database, 2015.9.9.1, 2015.9.9.5, 

Protection, 9/9/2015 7:22 AM, SYSTEM, ROBERTDT, Protection, Refresh, Starting, 

Protection, 9/9/2015 7:22 AM, SYSTEM, ROBERTDT, Protection, Malicious Website Protection, Stopping, 

Protection, 9/9/2015 7:22 AM, SYSTEM, ROBERTDT, Protection, Malicious Website Protection, Stopped, 

Protection, 9/9/2015 7:22 AM, SYSTEM, ROBERTDT, Protection, Refresh, Success, 

Protection, 9/9/2015 7:22 AM, SYSTEM, ROBERTDT, Protection, Malicious Website Protection, Starting, 

Protection, 9/9/2015 7:22 AM, SYSTEM, ROBERTDT, Protection, Malicious Website Protection, Started, 

Detection, 9/9/2015 8:09 AM, SYSTEM, ROBERTDT, Protection, Malicious Website Protection, IP, 198.105.244.114, brn001ba9c813dc.home, 52572, Outbound, C:\Windows\System32\spoolsv.exe, 

Detection, 9/9/2015 8:09 AM, SYSTEM, ROBERTDT, Protection, Malicious Website Protection, IP, 198.105.244.114, brn001ba9c813dc.home, 52572, Outbound, C:\Windows\System32\spoolsv.exe, 

Detection, 9/9/2015 8:10 AM, SYSTEM, ROBERTDT, Protection, Malicious Website Protection, IP, 198.105.244.114, brn001ba9c813dc.home, 52572, Outbound, C:\Windows\System32\spoolsv.exe, 

Detection, 9/9/2015 8:15 AM, SYSTEM, ROBERTDT, Protection, Malicious Website Protection, IP, 198.105.244.114, brn001ba9c813dc.home, 59146, Outbound, C:\Windows\System32\svchost.exe, 

Detection, 9/9/2015 8:15 AM, SYSTEM, ROBERTDT, Protection, Malicious Website Protection, IP, 198.105.244.114, brn001ba9c813dc.home, 59147, Outbound, C:\Windows\System32\svchost.exe, 

Detection, 9/9/2015 8:15 AM, SYSTEM, ROBERTDT, Protection, Malicious Website Protection, IP, 198.105.244.114, brn001ba9c813dc.home, 59148, Outbound, C:\Windows\System32\svchost.exe, 

Detection, 9/9/2015 8:15 AM, SYSTEM, ROBERTDT, Protection, Malicious Website

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  • Staff

Hello,

    

 

They call me TwinHeadedEagle around here, and I'll try to help your with your issue.

 

     

    

Before we start please read and note the following:

  • We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
  • Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
  • Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Keep in mind that private life gets in the way too. Note that we may live in totally different time zones, what may cause some delays between answers.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
:excl: I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!

:excl: There are no silly questions. Never be afraid to ask if in doubt!

 

 

 

  warning.gif Rules and policies

 

We won't support any piracy.

That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!

The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

 

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

 

 


Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.

Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
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  • Staff

On first look I see nothing suspicious. Let's perform more checks:

51a5bf3d99e8a-ComboFixlogo16.png Scan with ComboFix

This is a very powerful tool that should be used only if advised by Malware Analyst.

Do not run ComboFix on your own!

Referring to this instruction, please download ComboFix by sUBs and save it to your desktop.

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on 51a5bf3d99e8a-ComboFixlogo16.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the disclaimer and agree if prompted to install Recovery Console.
  • Do not take any actions while ComboFix goes through your System - it may cause it to stall!
  • This scan may take some time!
  • When finished - it will display a logfile (located also on your main drive, usually C:\ComboFix.txt).
Include that log in your next reply.

icon_idea.gif If you'll encounter any issues with internet connection after running ComboFix, please visit this link.

icon_idea.gif If an error about operation on the key marked for deletion will appear after running the tool, please reboot your machine.

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Before I begin, a FYI and a question.

 

1)   In Malware Exclusions of Malewarebites I find this.

      Registry Value    HKLM\SOFTWARE\Microsoft\WindowsNT\CurrentVersion|AppInit_DLLs

 

2)   Do I physicaly disconect from the internet when I run Combofix?

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  • Staff

FRST.gif Scan with Farbar Recovery Scan Tool

 

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.

    (XP users click run after receipt of Windows Security Warning - Open File).

  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please upload them into your next reply.
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  • Staff

FRST.gif Fix with Farbar Recovery Scan Tool
 


icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif
icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please upload it to your reply.

fixlist.txt

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  • Staff

51a46ae42d560-malwarebytes_anti_malware. Scan with Malwarebytes' Anti-Malware

Please re-run 51a46ae42d560-malwarebytes_anti_malware. Malwarebytes' Anti-Malware.

  • First of all, select update.
  • Once updated, click the Settings tab, in the left panel choose Detection & Protection and tick Scan for rootkits.
  • In the same tab, under PUP and PUM detections make sure it is set to Treat detections as malware
  • Click the Scan tab, choose Threat Scan is checked and click Scan Now.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the newest Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and upload your next reply.


FRST.gif Scan with Farbar Recovery Scan Tool

 

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.

    (XP users click run after receipt of Windows Security Warning - Open File).

  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please upload them into your next reply.
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  • Staff

FRST.gif Scan with Farbar Recovery Scan Tool

 

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.

    (XP users click run after receipt of Windows Security Warning - Open File).

  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please upload them into your next reply.
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  • Root Admin

Hello. I've been asked to review and see if I can assist you further. Please do the following and post back the log when ready.

 

Let's start by doing a factory reset of your router to ensure it has not been compromised.

 

Please reveiw the following website and read it before continuing and then do a Hard Reset back to Factory Defaults for your router.
This information is only for resetting the router DO NOT erase, install, or update the firmware, just reset your router to factory defaults.

Reset And Reboot

Hard reset or 30/30/30
 

Once you've reset the router and it's back up and running properly then let me have you run the following.

 

Please go into Control Panel, Add/Remove and uninstall ALL versions of Java and then run the following.
 
Please download JavaRa-1.16 and save it to your computer.

  • Double click to open the zip file and then select all and choose Copy.
  • Create a new folder on your Desktop named RemoveJava and paste the files into this new folder.
  • Quit all browsers and other running applications.
  • Right-click on JavaRa.exe in RemoveJava folder and choose Run as administrator to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it in your next reply.

Next:
 
Please Run TFC by OldTimer to clear temporary files:


  • Download TFC from here and save it to your desktop.
  • http://oldtimer.geekstogo.com/TFC.exe
  • Close any open programs and Internet browsers.
  • Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.
  • Please be patient as clearing out temp files may take a while.
  • Once it completes you may be prompted to restart your computer, please do so.
  • Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.

 
 

 

Next,

 

Please visit this webpage and read the ComboFix User's Guide:

  • Once you've read the article and are ready to use the program you can download it directly from the link below.
  • Important! - Please make sure you save combofix to your desktop and do not run it from your browser
  • Direct download link for: ComboFix.exe
  • Please make sure you disable your security applications before running ComboFix.
  • Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
  • Please attach that log file to your next reply.
  • If needed the file can be located here:  C:\combofix.txt
  • NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.

 

 

 

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