[SOLVED] I uninstalled Anti-Exploit and Chrome still won't work

[awesometas]

Hello.

 

I'm typing this with Microsoft Edge. Why? Let me explain.

I recently downloaded and installed Malwarebytes Anti-Exploit from

http://download.cnet.com/Malwarebytes-Anti-Exploit/3000-8022_4-75938932.html

and when I tried to run Google Chrome it wouldn't work. I then uninstalled Malwarebytes Anti-Exploit using the application's built in installer and ran Chrome again. It still wouldn't work. I uninstalled and reinstalled Chrome. No luck. I reinstalled and uninstalled Malwarebytes Anti-Exploit. Still no luck. I absolutely hate Microsoft Edge, and I'd like to go back to using Chrome. Does anybody know what's happening?

 

Thanks

-awesometas

 

[awesometas]

I​'m running Windows 10 Home with an A10 processor and 8GB of RAM. I'm using AVG Free Antivirus 2015, but I don't see what difference that could make.

[pbust]

Welcome to the forum and thanks for posting awesometas.

 

I see the CNET has a very outdated version 1.03 version. MBAE is currently at version 1.07. Try downloading from our website and installing on top.

[awesometas]

I installed the version from Malwarebytes.org and Chrome still doesn't work.

[awesometas]

Should I try a program delete with CCleaner?

[pbust]

No, don't do that.

 

Download and run FRST and post the 2 log files here. Instructions can be found in the "readme first" link in my signature.

[awesometas]

OK. I copied and pasted all of the files in the directory into the folder attached to this post.MBAE Log.zip

[pbust]

You attached your C:\Program Files (x86)\Malwarebytes Anti-Exploit directory, instead of C:\ProgramData\Malwarebytes Anti-Exploit.

 

But what I need is the FRST logs. Please re-read the "readme first" post carefully.

[awesometas]

Alright, I attached the MBAE Log. While I was in the program, I stopped the protection and it worked. So if the program's protection is on then it doesn't work, if the program's protection is off it does work, and if I remove the program it doesn't work.

MBAE Log.zip

[awesometas]

When I say "it worked" I mean that Chrome worked.

[pbust]

Please post your FRST logs.

[awesometas]

I attached them with a post I sent - they were found in Program Data. Here they are again anyway.

These aren't the same files I uploaded the first time.

MBAE Log.zip

[pbust]

No, these are the MBAE logs. The FRST logs are different. In the "readme first" post you can see a download link for FRST. Download and run that tool. It will generate two TXT files, FRST.TXT and ADDITIONS.TXT. Attach those two files here.

 

http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

[awesometas]

Alright.

FRST Files.zip

[pbust]

Thanks for the logs!!

 

Try running Chrome in incognito mode to see if it will open. Instructions can be found here:

http://googlesystem.blogspot.com/2010/02/google-chrome-safe-mode.html

 

If that doesn't work, try the --disable-extensions parameter instead of --incognito.

[awesometas]

I'm just after running Chrome in incognito mode and it worked. I ran Chrome in normal mode and it worked as well. Both of these are with protection enabled. I'm not sure what happened, but it seems to be fixed now. I'm going to stop posting here and I'll post again if the problem happens again.

[pbust]

Cool, thanks for confirming and glad you got it working!