Mrmr123 Posted September 5, 2015 ID:987328 Share Posted September 5, 2015 Hello, I am not sure if i am posting in the correct section, i am having trouble for few days, i can browse normally, my Firefox keeps hanging cant scroll up or down or click for like a second or two, i noticed this weird domain appear when i am trying to open different websites "sopertrains.biz" not sure if this is normal, i have MB premium and it says i dont have any infection, so would like to confirm this? Link to post Share on other sites More sharing options...
Mrmr123 Posted September 5, 2015 Author ID:987329 Share Posted September 5, 2015 I dont know how to edit my post, i wanted to say " I cant browse normally" Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted September 6, 2015 ID:987426 Share Posted September 6, 2015 Hello, They call me TwinHeadedEagle around here, and I'll try to help your with your issue. Before we start please read and note the following:We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.Limit your internet access to posting here, some infections just wait to steal typed-in passwords.Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Keep in mind that private life gets in the way too. Note that we may live in totally different time zones, what may cause some delays between answers.Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me! There are no silly questions. Never be afraid to ask if in doubt! Rules and policies We won't support any piracy. That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding! The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding! Failure to follow these guidelines will result with closing your topic and withdrawning any assistance. Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. Link to post Share on other sites More sharing options...
Mrmr123 Posted September 6, 2015 Author ID:987459 Share Posted September 6, 2015 Here the 2 files requestedAddition.txtFRST.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted September 7, 2015 ID:987583 Share Posted September 7, 2015 Scan with Farbar Recovery Scan Tool Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.Right-click on icon and select Run as Administrator to start the tool. (XP users click run after receipt of Windows Security Warning - Open File).Make sure that Addition and Shortcut.txt option are checked.Press Scan button and wait.The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.Please include their content into your next reply. Link to post Share on other sites More sharing options...
Mrmr123 Posted September 7, 2015 Author ID:987638 Share Posted September 7, 2015 I would like to mention few thing, this website link appear on different websites, also doesn't matter what browser i use, it appear on both Firefox and Chrome. here is another two pictures, i also have deepfreeze installed so i don't know why a restart for the PC didn't remove this what ever its. I did the second scan requested and attached the files. Addition.txtFRST.txtShortcut.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted September 7, 2015 ID:987692 Share Posted September 7, 2015 Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine. Running it on another one may cause damage and render the system unstable. Download attached fixlist.txt file and save it to the Desktop: Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!Right-click on icon and select Run as Administrator to start the tool. (XP users click run after receipt of Windows Security Warning - Open File).Press the Fix button just once and wait.If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.When finished FRST will generate a log on the Desktop, called Fixlog.txt.Please attach it to your reply.fixlist.txt Link to post Share on other sites More sharing options...
Mrmr123 Posted September 8, 2015 Author ID:987863 Share Posted September 8, 2015 I did the fix and here is the fixlog, but the issue is still there, what i noticed that this website becomes an issue and noticeable certain times a day, its like only when that website is unresponsive and takes forever to connect to is when the link becomes visible and cause the hang/lag in the browser...Fixlog.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted September 8, 2015 ID:987869 Share Posted September 8, 2015 Can you reset your router to factory settings? Link to post Share on other sites More sharing options...
Mrmr123 Posted September 8, 2015 Author ID:987890 Share Posted September 8, 2015 Yes i can, i also have different router with different ISP, so i will make few more tests to make sure if its PC problem, router problem or ISP problem, but for now i would like to ask if there is a tool or a way to show all the website links that connect to your PC when you browse especially hidden links,,, because as i said if the website "sopertrain" is working i will not notice it, only if its not responding it give me enough time to spot it. Also when i tried to add "sopertrain" to the adblock plus, it solved the lag problem when the website was not reponding, but it doesnt solve the main issue, and this thing (maleware/virus) have to be removed from the system. Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted September 9, 2015 ID:987975 Share Posted September 9, 2015 Try to reset your router first. Then we will move forward if this doesn't help. Link to post Share on other sites More sharing options...
Mrmr123 Posted September 9, 2015 Author ID:988043 Share Posted September 9, 2015 I did the factory reset for the router, and the website will still show up sometimes when its not responsive. Link to post Share on other sites More sharing options...
Mrmr123 Posted September 9, 2015 Author ID:988045 Share Posted September 9, 2015 I also noticed that when i connect to the second router with different ISP, the website doesn't show up, but that could be because the website is responsive to the other ISP so it doesn't give me enough time to notice it and could be still in the system... cant be sure without a tool to let me know what domains connect to me while i am browsing online... Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted September 9, 2015 ID:988048 Share Posted September 9, 2015 Scan with Farbar Recovery Scan Tool Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.Right-click on icon and select Run as Administrator to start the tool. (XP users click run after receipt of Windows Security Warning - Open File).Make sure that Addition option is checked.Press Scan button and wait.The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.Please include their content into your next reply. Link to post Share on other sites More sharing options...
Mrmr123 Posted September 10, 2015 Author ID:988439 Share Posted September 10, 2015 New scan files as requested. Addition.txtFRST.txt Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted September 10, 2015 ID:988519 Share Posted September 10, 2015 Can you reinstall Chrome and Mozilla? Link to post Share on other sites More sharing options...
Mrmr123 Posted September 10, 2015 Author ID:988604 Share Posted September 10, 2015 Yes i installed fresh copy of chrome, and the link still showed up there, will try to remove firefox and reinstall it again, will keep you updated. Link to post Share on other sites More sharing options...
Mrmr123 Posted September 11, 2015 Author ID:989011 Share Posted September 11, 2015 I just installed a fresh firefox copy, and i havent seen the link yet, so it might got fixed with the firefox fresh install, will need to keep monitoring because as i said earlier, it only appear when the link is not responsive,,, will keep you updated! Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted September 11, 2015 ID:989107 Share Posted September 11, 2015 Okay, I'll be waiting. Link to post Share on other sites More sharing options...
Mrmr123 Posted September 12, 2015 Author ID:989266 Share Posted September 12, 2015 Okay, so it seems the website is still in the system even though i dont notice it loading like before, the hint for it was notificaiton from malewarebyte that the website was blocked... thats how i could tell its still trying to connect. Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted September 12, 2015 ID:989355 Share Posted September 12, 2015 - Uninstall Firefox (Programs and Features) Then Click Start, copy in search %appdata%\ Then delete folder Mozilla Click Start, copy in search %LOCALAPPDATA%\ delete folder Mozilla Then delete following folders: C:\Program Files (x86)\mozilla firefox C:\Program Files (x86)\Mozilla Maintenance Service Restart your PC. Then install Firefox again. https://www.mozilla.org/en-US/firefox/new/ Link to post Share on other sites More sharing options...
Mrmr123 Posted September 13, 2015 Author ID:989554 Share Posted September 13, 2015 I did the requested, at first it seems the issue is solved, but the next day, i started getting malwarebytes warning of blocked website, it seems the website appear certain times a day, which is weird, whats even more weird is that since now i can know if the website is loading even if i don't spot it, thanks to malwarebyte warning is that after i got the warning i connect to the other wireless network, and i dont get any warnings from malwarebyte, and can browse normally, the moment i connect back to my main wireless network, i start getting the block notifications again,,, so how can this be explained? is it router problem? or ISP problem? and why certain times a day... if the website was on the PC system,,, shouldnt i get blocked warning all the time when i connect to the other networks? Also funny thing is when i googled this website before i post here in the forum about it, it gave back zero found result, after posting it on the forum here, a lot of websites suddenly showed up that look similar and provide fake solutions to this issue, shouldn't these website be taken down, so people who have same issue of mine don't fall for them? Link to post Share on other sites More sharing options...
TwinHeadedEagle Posted September 13, 2015 ID:989604 Share Posted September 13, 2015 This could be hijacked router issue. Can you reset your router to factory settings? Link to post Share on other sites More sharing options...
Mrmr123 Posted September 13, 2015 Author ID:989629 Share Posted September 13, 2015 I already did the router factory reset, didnt help, what i will do is test with a third router on the same ISP and do some more testing,,,, i just hope this is not government level spying stuff Link to post Share on other sites More sharing options...
Mrmr123 Posted September 15, 2015 Author ID:990012 Share Posted September 15, 2015 I tried 3 different routers, 2 different ISP, and i keep getting this website being blocked while browsing with firefox and chrome... i no longer know where the issue is at,,, its getting hopeless... Link to post Share on other sites More sharing options...
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