LavasoftTCPService.DLL and Guild Wars 2

[fernandini]

Dear MB Support Team, this is just another individual facing a problem regarding a corrupted? .DLL file that won't let install/update Guild Wars 2. I've seen you guys succesfully fix this problem for other guys and would be tremendously grateful if you could help me out on this too.

 

I'm uploading the log files. Please let me know if you need any other info.

 

Thanks so much in advance!

 

 

Addition.txt

MBAM-ScanLog.txt

FRST.txt

[fernandini]

I don't think this is necessary but I wanted to add how I ran into this problem, just in case:

 

When I was downloading Guild Wars 2 through its launcher, I was constantly getting an error which said in the details report that LavasoftTCPService.DLL was the reason of the crash.

 

I then decided to uninstall a software called Webcompanion something but the problem persisted so I decided to delete this LavasoftTCPService.DLL located at C:\Windows\SysWOW64.. it won't let me do this because first there was some service using it, after a reboot it said my avast antivirus was using it so I unistalled it and restarted the pc, and when I tried once again, it said that TeamSpeak3 was using it?!

 

That's how I realized there was a fishy thing going on with this file and I decided to search in the internet and found this place 

[Firefox]

Hello and Welcome!

Well we would really like to help you further if we could but since the logs show that this computer has entries designed to steal and/or pirate software from Microsoft we will not be able to assist you without you removing and/or uninstalling the pirated software.

This topic will be closed by one of the Admins or Mods due to evidence of cracked or pirated software on this system.

Piracy Policy

Thank you

[AdvancedSetup]

Microsoft

Task: {803933F5-5A77-4263-A9D1-3E2670A54E7D} - \AutoKMS -> No File <==== ATTENTION

Task: C:\Windows\Tasks\AutoKMS.job => C:\Windows\AutoKMS\AutoKMS.exe

2015-09-04 05:12 - 2012-07-27 13:28 - 00000292 _____ C:\Windows\Tasks\AutoKMS.job

[AdvancedSetup]

This topic will now be closed due to evidence of cracked or pirated software on this system.

Piracy Policy