Please help, can't install or run Malware Removal programs

[kevinf80]

RogueKiller does not install, it is portable. When you d/l you just run direct, if the tool does not run it is possible to rename and try again..

 

Delete the version you have, d/l fresh copy. When you save the file right click and re-name to any of the following:

 

winlogon.exe

iexplore.exe

iexplorer.exe

helpme.exe

 

If none of those work try rename again exactly as above but also change the file extension from .exe to .com

 

Make sure to have file extesions unhidden... http://windows.microsoft.com/en-gb/windows/show-hide-file-name-extensions#show-hide-file-name-extensions=windows-7

 

Next,

 

If RK does not run do the following:

 

Select Windows key and R key together. Into the run box type regedit tap enter, Registry Editor will open.....

 

Expand the following key :-

HKEY_LOCAL_MACHINE >SOFTWARE > Policies > Microsoft > Windows > safer > codeidentifiers > 0

Do not expand the folder 0 Right click on that folder and choose "Export"

 

 

A new widow will open, make sure to change "saved in" to Desktop.

 

 

From the desktop right click on the reg file > select > send to > compressed (zipped) folder....

Attach to next reply,

 

 

Thank you,

 

Kevin...

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