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Issues with malware


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Hi all,

 

I got some issues with Malware and I can't get it fixed for some reason.

 

It keeps hijacking my browser and it randomly starts installing software on my computer.

 

Uninstalling the unwanted software + cleaning up the browsers helps temporarily,but before I know it returns.

 

The main threat is something called mystartsearch. 

 

Can someone please assist me in getting this sorted out?

 

Thank you

 

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Hello fvs1978:

Since you believe the computer probably infected, and malware removal actions are not permitted in this subforum, I recommend following the advice from the topic: Available Assistance for Possibly Infected Computers and have one of the Malware Removal Experts assist you with your issue.

If, as recommended, you do open a topic in Malware Removal Help, please make reference to this thread.

If you would like to get off to a very fast start, the Malware Removal Experts would appreciate it if you would also Copy and Paste (not attach) both the FRST.txt and the Addition.txt output diagnostic reports from only Log Set 1 into your new topic. Please do not tick, nor untick, any pre-configured FRST categories.

Thank you.

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