MalwareBytes taking less time to do a scan than normally does.

[Heantrad]

So, when I installed the free version of MBAM for the first time, it took like twenty minutes to do a full scan always, but since some time ago it takes around seventeen minutes or less.

I don't know if the time it takes affects anything, but after I reinstalled it (I admit I didn't do a clean installation, I didn't disable the antivirus/firewall and all that) the first scan I did took twenty minutes once again, then the second took around seventeen minutes again and so on.

I compared the number of items it scans and it's the same more or less on both times.

Does the time it takes matter, or it doesn't affect the scan in anything?

If you need more information or something specific to solve this, if it needs to get solved, tell me and I'll try to reply the fastest I can with the thing that is needed.

Also, sorry if I wrote something wrong, English is not my principal lenguage, and thanks in advanced.

[Firefox]

Hello and Welcome!

 

Scan times vary from computer to computer.  What you are seeing is normal per say.  If you have not rebooted your computer when you perform a second scan, Malwarebytes is using the windows file cache so the scan times will be quicker.  If you reboot your computer you will notice the scan time being longer.

 

That being said, Full scans are really not needed.  The recommended scan method is a Threat Scan which takes less time and will scan most common areas that malware likes to hide.

 

Regular Full scans puts wear and tear on your hard drives.

More info about v2.1.8 HERE

Version 2.1.8 Release History HERE

User Guide ONLINE

User Guide PDF

FAQ: Common Questions, Issues, and their Solutions

[Heantrad]

Hello and Welcome!

 

Scan times vary from computer to computer.  What you are seeing is normal per say.  If you have not rebooted your computer when you perform a second scan, Malwarebytes is using the windows file cache so the scan times will be quicker.  If you reboot your computer you will notice the scan time being longer.

 

That being said, Full scans are really not needed.  The recommended scan method is a Threat Scan which takes less time and will scan most common areas that malware likes to hide.

 

Regular Full scans puts wear and tear on your hard drives.

More info about v2.1.8 HERE

Version 2.1.8 Release History HERE

User Guide ONLINE

User Guide PDF

FAQ: Common Questions, Issues, and their Solutions

The thing is that they take always the same time, doesn't matter is the first scan after turning on the PC or the fifth on in a day, for some reason it takes less time than it used to, that's why it's strange for me.

Also, it only took twenty minutes after I reinstalled it to see if it got fixed, after that first scan it took less time always, even if I tried to reinstall it again.

About the Threat Scan, I use the free version, so I can't use that type of scan, sorry.

[Firefox]

The threat scan is available in the Free Version....

 

If you want to try a fresh re-install of Malwarebytes in case some of your settings are messed up do this:

Let's try this first....

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process for version 2x
• If that does not correct the issue, then Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs

  (the three files should be CheckResults.txt, FRST.txt and Addition.txt)

• NOTE: There is an FAQ section with valuable information located here => Common Questions, Issues, and their Solutions

Thank You,

Firefox

[Heantrad]

The threat scan is available in the Free Version....

 

If you want to try a fresh re-install of Malwarebytes in case some of your settings are messed up do this:

Let's try this first....

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process for version 2x
• If that does not correct the issue, then Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs

  (the three files should be CheckResults.txt, FRST.txt and Addition.txt)

• NOTE: There is an FAQ section with valuable information located here => Common Questions, Issues, and their Solutions

Thank You,

Firefox

 

Oh, my fault, I call MBAM's threath scan the full scan because there's a quick scan too.

Also, do I need to turn off my firewall during the unistall and reinstallation of MBAM too, or just the antivirus?

Sorry, for not including the logs yet, I'll include them on my next reply, when I test if it solves the problem.

[Firefox]

Only the antivirus as far as I know, with the AV that I use, it has a build in firewall so on mine it would be disabling both.

 

Give it a whirl and let us know your results.

[Heantrad]

Only the firewall as far as I know, with the AV that I use, it has a build in firewall so on mine it would be disabling both.

 

Give it a whirl and let us know your results.

Well, I did a clean installation the correct way and it stills lasting seventeen minutes, however it has checked more items when I did the scan (like 909 more).

And I think it works better now, as when I did a second scan it took less time, as you said is normal to happen.

Also, a pair of weeks ago I deleted a really big folder (Windows.old) and that probably explains that is takes less time, although I don't know if MBAB scans that folder.

If you think it could still don't work properly, tell me and I'll send the logs you told me to send if it continued working bad.

[Firefox]

Yes, that explains it, you removed quite a bit of files when you deleted the Windows.Old folder. So your scan times would be shorter.

NOTE: Also earlier in my post #6 I had a type, it said firewall, it should have said, only the antivirus software needs to be disabled. (I corrected it for anyone that happens on this thread)

[Heantrad]

Yes, that explains it, you removed quite a bit of files when you deleted the Windows.Old folder. So your scan times would be shorter.

NOTE: Also earlier in my post #6 I had a type, it said firewall, it should have said, only the antivirus software needs to be disabled. (I corrected it for anyone that happens on this thread)

The thing is that the problem started happening quite before I deleted that folder (like a month or two), I don't know what caused it as I don't remember deleting any big folder before it starting to happen.

But my only explanation to it continuing happening is that, I don't know if it's correct though.

[Firefox]

As mentioned before scan times change from time to time and there is nothing set in stone about how long it will take every time. If you want us to figure out if there is something wrong, you will have to provide the three requested logs that I mentioned about in my post #4 above.

[Heantrad]

As mentioned before scan times change from time to time and there is nothing set in stone about how long it will take every time. If you want us to figure out if there is something wrong, you will have to provide the three requested logs that I mentioned about in my post #4 above.

Alright, here they are.

I also included an image with the options I have selected on FRST, don't know if it could affect the result, but if it does tell me and I'll do the scan again.

And, can you tell me if something private (personal name, passwords...) is in the log?, it's because if it has, I'll delete the atachments once you got them.

FRST.txt

Addition.txt

CheckResults.txt

[Firefox]

I am not seeing anything too major on the computer, some errors with windows search and maybe a PUP.

Please try doing a full disk check and running this Search Index fix and see if that helps.

Please visit the following site and run the fixit tool from Microsoft.

Fix Windows Desktop Search when it crashes or not showing results

Then click on START and type in CMD.EXE and when it shows on the menu right click and choose "Run as administrator" and type the following.

CHKDSK C: /R

Then press the Y key to run after a restart and restart the computer.

[Heantrad]

I am not seeing anything too major on the computer, some errors with windows search and maybe a PUP.

Please try doing a full disk check and running this Search Index fix and see if that helps.

Please visit the following site and run the fixit tool from Microsoft.

Fix Windows Desktop Search when it crashes or not showing results

Then click on START and type in CMD.EXE and when it shows on the menu right click and choose "Run as administrator" and type the following.

CHKDSK C: /R

Then press the Y key to run after a restart and restart the computer.

Sorry to ask, but with full disk check, what do you mean?

Also, what's the PUP?

[Firefox]

The PUP that was picked up is:

FXWebPlayer (HKLM\...\FXWebPlayer) (Version:  - FX Interactive) <==== ATTENTION

 

As for a disk check, its to make sure there are no errors on the file systems on the hard drive.  This may help with the errors your getting with the search indexing.

[Heantrad]

The PUP that was picked up is:

FXWebPlayer (HKLM\...\FXWebPlayer) (Version:  - FX Interactive) <==== ATTENTION

 

As for a disk check, its to make sure there are no errors on the file systems on the hard drive.  This may help with the errors your getting with the search indexing.

Just checked, yes it is installed on my PC and it was installed without saying it (I think) after installing a physical copy of Omerta: City of Gangsters, which I unistalled, but what can it do?

With what's the disk check I meant what do I do, but if I'm not wrong, it's the link you post on your reply, right?

Sorry if I don't know a lot of this technical things, I kind off starter knowing the existence of all this virus, spyware removal tools and all that really short ago (like a month or two).

[Firefox]

There are two parts to the instructions I gave you.

 

First run the Microsoft Fixit Tool from here: https://support.microsoft.com/en-us/mats/windows_search go to that page and click on Run Now and follow the instructions.

 

Second part is this:

 

Then click on START and type in CMD.EXE and when it shows on the menu right click and choose "Run as administrator" and type the following.

CHKDSK C: /R

Then press the Y key to run after a restart and restart the computer.

[Heantrad]

There are two parts to the instructions I gave you.

 

First run the Microsoft Fixit Tool from here: https://support.microsoft.com/en-us/mats/windows_search go to that page and click on Run Now and follow the instructions.

 

Second part is this:

 

Then click on START and type in CMD.EXE and when it shows on the menu right click and choose "Run as administrator" and type the following.

CHKDSK C: /R

Then press the Y key to run after a restart and restart the computer.

Alright, I ran the tool and did the CHKDSK thing, now what do I do?

Also, is the CHKDSK thing going to run everytime I restart/turn on the PC? If that's the case, is there a way to stop it fron executing everytime?

[Firefox]

How is the computer running now? Any Better?

No it will not run every time the computer starts up, it runs once, completes and then it will not run on the next restart

[Heantrad]

How is the computer running now? Any Better?

No it will not run every time the computer starts up, it runs once, completes and then it will not run on the next restart

It feels the same, but I did a full scan (not a threath scan, as I literally always did) with MBAM and it detected a bunch of PUP (none of them where FXWebPlayer)

I'll leave the log here.

Also, I really need to delete that old Program Files (it's a Program Files that somehow passed from Windows XP to Windows 7, I have two Program Files folders).

mbam full scan.txt

[Firefox]

Ok since items are being found, then you need to get help in our Malware Removal section.

We are not permitted to work on possible malware-related issues here in this section of the forum.

Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

Being that you are probably infected, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

[Heantrad]

So, it's supossed that the MBAM problem is solved now right?

I'll ask for help in that section of the forum, thanks.

[Firefox]

Yes, it appears your Malwarebytes is working properly, you just need to address the cleanup part in the other section of the forum.