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Hi

 

My computer crashed 2 times

 

The folowing ​ log report tells me , chameleon is too blame

 

The pc is a 82​00 SFF

I installed a clean windows 8.1 prof.

after that i updated to windows 10 ​

 

If you could help solving my problem , thank you

 

Robèrt

 

 

 

 

On Sat 22-8-2015 09:17:40 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: mbamchameleon.sys (mbamchameleon+0x754B)
Bugcheck code: 0x3B (0xC0000005, 0x40000000500, 0xFFFFD00021C8A070, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\mbamchameleon.sys
product: Malwarebytes Chameleon
company: Malwarebytes Corporation
description: Malwarebytes Chameleon Protection Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mbamchameleon.sys (Malwarebytes Chameleon Protection Driver, Malwarebytes Corporation).
Google query: Malwarebytes Corporation SYSTEM_SERVICE_EXCEPTION

SysnativeFileCollectionApp.zip

perfmon.zip

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Hi. . .

 

2 BSODs did name MBAM as the probable cause, but the 3rd had bugcheck 0x124 - WHEA - Windows Hardware Error Architecture,  a/k/a Machine Check Exception.

 

Unknown hardware failure is the cause.

 

The WHEA record shows an issue with Processor 3:

Error         : DCACHEL2_DRD_ERR (Proc 3 Bank 7)  Status      : 0xfe20000000041136  Address     : 0x00000000cb800000  Misc.       : 0x00000030e6000086

See if Prime95 yields any clues - http://www.sysnative.com/forums/hardware-tutorials/3908-prime95-hardware-stress-testing.html

 

Make sure you're running the most recent version of MBAM.

 

Regards. . .

 

jcgriff2

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Thx for your reply

 

I use version 2.1.8.1057

 

I let Prime95 run a torture test for 24 hours  and everything seams ok

 

I dissabled chameleon for now

 

Robèrt

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You might want to try doing a clean removal of MBAM and see if a new clean, fresh install provides better support for the Self Protection driver.

 

Please uninstall your current version of MBAM and reinstall the latest version using the process here. MBAM Clean Removal Process 2x

 

Thank you

 

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