Darth_Kittens Posted August 17, 2015 ID:983819 Share Posted August 17, 2015 I noticed this morning that Malwarebytes hasn't updated for two days and neither Chrome nor desktop IE can access the Internet. Strangely the Metro version of IE *can* access the Internet and that's where I'm writing this. The 8/15 Malwarebytes update file has not found anything out of the ordinary. Is this a malware thing or is there some configuration problem? I looked through the Internet Options and didn't see anything that looked wrong. No proxy was set. Link to post Share on other sites More sharing options...
Maniac Posted August 17, 2015 ID:983832 Share Posted August 17, 2015 Hello Darth_Kittens! My name is Borislav and I will be glad to help you solve your malware problem. Please note:If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.Make sure you read all of the instructions and fixes thoroughly before continuing with them.Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.Please follow the instructions here and then post your log files in a new reply in this thread: https://forums.malwarebytes.org/index.php?/topic/9573-im-infected-what-do-i-do-now/ Link to post Share on other sites More sharing options...
Darth_Kittens Posted August 17, 2015 Author ID:983834 Share Posted August 17, 2015 Here are the log files. This started the same day I upgraded to the most recent version of Malwarebytes. I don't know if there's a connection there or not.Addition.txtFRST.txt Link to post Share on other sites More sharing options...
Maniac Posted August 18, 2015 ID:983931 Share Posted August 18, 2015 P2P/Piracy Warning: If you're using Peer 2 Peer software such as Vuze or similar you must either fully uninstall them or completely disable them from running while being assisted here. Failure to remove or disable such software will result in your topic being closed and no further assistance being provided. If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy. When you are ready, please generate new fresh log files. Link to post Share on other sites More sharing options...
Darth_Kittens Posted August 18, 2015 Author ID:984098 Share Posted August 18, 2015 Here are the updated log files: Addition.txtFRST.txt Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 19, 2015 Root Admin ID:984168 Share Posted August 19, 2015 User already being helped by MrC https://forums.malwarebytes.org/index.php?/topic/171720-hijacker-problem/page-2 Topic will be closed. Please stay with MrC Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 29, 2015 Root Admin ID:1009541 Share Posted December 29, 2015 Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you. Link to post Share on other sites More sharing options...
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