BAD_POOL_HEADER At it again.

[Cernunnos]

Okay, so I was browsing around Google and found a thread from last year that explains how Malwarebytes' Malicious Website Protection was causing a BSOD "BAD_POOL_HEADER" connected to the network drivers. Well, after installing Windows 10, I am getting the same error. I have tested (To the best of my ability) and it is definitely Malwarebytes causing the issue (I just assume that it is the Malicious Website Protection though, because I just exited Malwarebytes when I tested a few times, I tested by opening up my Bittorrent client and downloading a few ISO files, whenever I do this Malwarebytes usually gives me warnings about malicious connections and such, but that doesn't happen, I just get a BSOD). Before you ask, I have fully updated my network drivers, and everything is up to date. My guess is that this could be some sort of Windows 10 incompatibility, I am blaming Malwarebytes though, because it does not happen unless I have Malwarebytes open. I would love some help, anything is appreciated. If I'm not the only one, PLEASE TELL ME!!!

[daledoc1]

Hello and :
 
BSOD can be caused by hardware problems, driver issues or even malware (e.g. rootkits).
It's unlikely that any forum thread from last year, under a different version of Windows and a long-since outdated version of MBAM would actually be "the same" as what you are reporting now under Win10 and MBAM 2.1.8.1057.
It does not seem to be a common problem, at least here in the forum.
 
We have a special forum area reserved for BSOD work.
 
Until @AdvancedSetup arrives to move your thread over there, let's get some very basic system diagnostic information for starters.

Please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)

 

Thanks,

 

 

(P.S. Additional information most likely will be needed, as explained in this forum sticky -- so you might want to have a look at that, while you wait for a reply here. You need not post those other logs and files here, just yet.)

[Cernunnos]

Alright, thanks for the reply daledoc1. Should I wait for my topic to be moved before I post the logs?

[daledoc1]

Hi:

 

Please read the following and attach to your next reply here in this thread the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)

 

Depending on what the logs show, the forum staff will either move this thread to a different forum area, as needed, or ask that you start a new, separate thread in another area.

 

Sorry for the confusion.

 

Thanks again,

[Cernunnos]

Ah, alright. I've attached all of the requested logs to this post.

Addition.txt

CheckResults.txt

FRST.txt

[daledoc1]

Thanks for those logs.

 

I've asked the forum staff to review them and to provide further advice.

 

Thanks for your patience,

[Cernunnos]

Thanks daledoc1, from what I understand now there is a waiting period?

[AdvancedSetup]

The logs are showing that it did in fact crash with a BSOD and created a dump file.

 

I would recommend you post in the following forum and they should be able to help find out what caused it.

 

https://forums.malwarebytes.org/index.php?/forum/160-bsod-crashes-kernel-debugging/

 

You could try uninstall your Avast antivirus and go back to the built-in antivirus and uninstall or fully disable your Qbit Torrent program and see if that helps resolve the issue.

[Cernunnos]

I just rolled back to Windows 7. I don't need or want this much of a hassle just to have an OS that isn't even a huge improvement over my previous OS.

[AdvancedSetup]

Okay, so then is everything back to normal for you now?

[Cernunnos]

Yes. Everything is in working order after rolling back to Windows 7

[AdvancedSetup]

Okay sounds good. I'll go ahead then and close your topic here.

Take care