Orange Exclamation Mark Sign.

[Cimyr]

So I a few days ago I started the free trial of premium Malwarebytes Antimalware, it's run it's scans regularly in the background and I do an active scan every few days.

Today I looked at the icon on the task bar and noticed it had a little orange sign on it with an exclamation mark. I ran a scan myself with no results, and it ran a scan around 4am on its on with the same results.

I checked the log and vault and theres nothing quarantined in it and nothing out of the ordinary in the logs. Is it just because my trial is almost over? It has about 7 days left and noticed looking at the actual menu theres an orange sad face type thing next to it so Im not sure, is that all it is?

[dprout69]

"Is it just because my trial is almost over? It has about 7 days left and noticed looking at the actual menu theres an orange sad face type thing next to it so Im not sure, is that all it is?"

 

 

 

Yes

[daledoc1]

Hello and welcome, @Cimyr:
 
 
Yes, if your 14-day Trial is coming to an end, you will be notified.
That most likely explains what you are seeing.
More information about the notifications is shown in the attached screen shots.

(If you have notifications enabled, you would see the popup notification from the system tray icon.)
 
Having said that, there are several other reasons for the orange exclamation mark over the system tray icon (such as outdated databases).
When you open the GUI from the system tray icon, desktop shortcut icon or Windows start menu, what do you see?

More info about v2.1.8 HERE
Version 2.1.8 Release History HERE
User Guide ONLINE
User Guide PDF
FAQ: Common Questions, Issues, and their Solutions

 

Let us know if you need more help with this or with purchasing a license for MBAM Premium, so that you can continue to enjoy MBAM Premium's real-time anti-malware protection and its other premium features.

 

Thanks,
 

[Cimyr]

Hello and welcome, @Cimyr:

 

 

Yes, if your 14-day Trial is coming to an end, you will be notified.

That most likely explains what you are seeing.

More information about the notifications is shown in the attached screen shots.

(If you have notifications enabled, you would see the popup notification from the system tray icon.)

 

Having said that, there are several other reasons for the orange exclamation mark over the system tray icon (such as outdated databases).

When you open the GUI from the system tray icon, desktop shortcut icon or Windows start menu, what do you see?

More info about v2.1.8 HERE

Version 2.1.8 Release History HERE

User Guide ONLINE

User Guide PDF

FAQ: Common Questions, Issues, and their Solutions

 

Let us know if you need more help with this or with purchasing a license for MBAM Premium, so that you can continue to enjoy MBAM Premium's real-time anti-malware protection and its other premium features.

 

Thanks,

 

Right now when I open Malwarebytes I see the following

License for Malwarebytes Premium Trial (6 Days left)

Database Version 2015.08.12.05

Next Scan Date 8/13/2015

Real Time Protection Malware and Malicious Website Protection Enabled.

I just tried updating my Database just in case and it didnt change anything. Scan still showing no results, so I assume it's the trial nearing it's end as was said before?

[daledoc1]

Hi:
 
To be honest, I'm not 110% sure, as I've never run a Trial myself and don't have a test box or VM.

In other words, I'm not sure at what point during the 14-day Trial the notifications on the system tray icon begin.

Sorry about that.
 
I expect that one of the forum experts or staff members will be able to confirm that, one way or the other.
 
Having said that, without being in front of your computer, it's hard for anyone to say for sure.

It might help if you could please provide a bit more system information.

To do that, please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)

 

Thank you again,