PartnerService deleted by AdwCleaner. MBAM freeze on scan

gswarriors30 · August 12, 2015

Hello!

So last week, I reformatted by computer because I was not able to run a MBAM scan without my computer freezing, so I had to manually shut off my laptop every time I tried to run a scan.

I thought it was possibly due to malware so I opened a thread: https://forums.malwarebytes.org/index.php?/topic/171253-stuck-on-file-175-on-mbam-newest-version-computer-freezes-manual-shutdown-req/

The process didn't seem to be getting anywhere after a few days so I decided to reformat.

Now I'm having the same problem with my reformatted system. I'd like to know if it's possibly due to malware, because a few days ago, I WAS able to perform and complete a MBAM scan.

(Today) Worthy to note that AdwCleaner removed "Partner Services" in Program Data.

After removal, I tried to run scan after RKill, which froze up my computer.

The other weird symptom aside from freezing on scan is that a ERR_CONNECTION_RESET error occurs in chrome frequently for a second before loading a website on a new page.

Specs:

OS MS Windows 7 Home Premium

V. 6.1.7601 Service pack 1 Build 7601

System model Lenovo Ideapad Y580

x64-based PC

Intel® Core™ i7-3610QM CPU @ 2.30GHz, 2301 Mhz, 4 Core, 8 Logical Processors

8.00 GB Ram

Thank you!

-steve

AdvancedSetup · August 14, 2015

Please read the following and post back the logs when ready and we'll see about getting you cleaned up.

General P2P/Piracy Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.

Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
If the log is too large then you can use attachments by clicking on the More Reply Options button.
Please enable your system to show hidden files: How to see hidden files in Windows
Make sure you're subscribed to this topic:
- Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive
Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.
The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue.
You can check here if you're not sure if your computer is 32-bit or 64-bit
Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners.
When we are done, I'll give you instructions on how to cleanup all the tools and logs
Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.
Your topic will be closed if you haven't replied within 3 days
(If I have not responded within 24 hours, please send me a Private Message as a reminder)

STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.

Link 1
Link 2

On Windows XP double-click on the Rkill desktop icon to run the tool.
On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again.

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

Please download ERUNT from one of the following links: Link1 | Link2 | Link3
ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
Double click on erunt-setup.exe to Install ERUNT by following the prompts.
NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
Choose a location for the backup.
- Note: the default location is C:\Windows\ERDNT which is acceptable.
Make sure that at least the first two check boxes are selected.
Click on OK
Then click on YES to create the folder.
Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe

STEP 02
Please run a Threat Scan with MBAM. If you're unable to run or complete the scan as shown below please see the following: MBAM Clean Removal Process 2x
When reinstalling the program please try the latest version.

Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.

gswarriors30 · August 14, 2015

So I followed all the steps, and was happy to see that the scan was able to get through the rootkits section.

However it got stuck on File 46,347: "C:\PROGRAMDATA\Microsoft\Diagnosis/events00.rbs"
Scan seemed to be going fine until it reached the McAfee folders where it got significantly slow. This was right before reaching the Microsoft folders.

Computer became unresponsive. Everything in the desktop became faded and the loading icon remained as I moved the cursor. Ctrl+Alt+Del turned the screen all black with only the cursor showing, which changed into the pointer.

History folder was not able to record the scan log, only protection logs.

RKill did not find anything prior to MBAM threat scan.

AdvancedSetup · August 14, 2015

McAfee can be very finicky about things. Please try to fully disable McAfee while scanning and see if that helps or not and let me know. We may have to try to add some exclusions to the programs if it continues to be an issue.

Please run the following with McAfee disabled.

Please go ahead and run through the following steps and post back the logs when ready.

STEP 04
Please download Junkware Removal Tool to your desktop.

Shutdown your antivirus to avoid any conflicts.
Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next reply message
When completed make sure to re-enable your antivirus

STEP 05
Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator
Click on the Scan button.
AdwCleaner will begin...be patient as the scan may take some time to complete.
When it's done you'll see: Pending: Please uncheck elements you don't want removed.
Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
Look over the log especially under Files/Folders for any program you want to save.
If there's a program you may want to save, just uncheck it from AdwCleaner.
If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
If you're ready to clean it all up.....click the Clean button.
After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder.
Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
To restore an item that has been deleted:
Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

STEP 06
Please open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkits, Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button. Remove any threats found
Once completed please click on the History > Application Logs and find your scan log and open it and then click on the "copy to clipboard" button and post back the results on your next reply.

STEP 07

Please go here to run the online antivirus scannner from ESET.

Turn off the real time scanner of any existing antivirus program while performing the online scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Click Start
Make sure that the option Remove found threats is unticked
Click on Advanced Settings and ensure these options are ticked:
- Scan for potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
[*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.

STEP 08
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

Double-click to run it. When the tool opens click Yes to disclaimer.
Press the Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

gswarriors30 · August 14, 2015

Same result with the computer freezing during the scan in the Microsoft folders. So I'm quite sure that McAfee and its functions were disabled but just in case, I tried the scan after uninstalling McAfee and it still froze. I have to manually shut down my computer when it freezes like this. Windows Defender is also disabled.

The post with all the copied text and logs seem to be too big to post. It just says "saving..."
So I've attached the logs.

ESET did not find any threats.

Addition.txt

FRST.txt

JRT.txt

gswarriors30 · August 14, 2015

I forgot to attach the AdwCleaner log:
It's [s2] because I ran a few scans before opening this thread.

# AdwCleaner v4.208 - Logfile created 14/08/2015 at 04:30:33

# Updated 09/07/2015 by Xplode

# Database : 2015-08-12.1 [server]

# Operating system : Windows 7 Home Premium Service Pack 1 (x64)

# Username : SteveL - STEVEL-PC

# Running from : C:\Users\SteveL\Desktop\adwcleaner_4.208.exe

# Option : Cleaning

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Scheduled tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17840

-\\ Google Chrome v44.0.2403.155

*************************

AdwCleaner[R0].txt - [1818 bytes] - [11/08/2015 23:51:59]

AdwCleaner[R1].txt - [875 bytes] - [14/08/2015 01:23:49]

AdwCleaner[R2].txt - [989 bytes] - [14/08/2015 04:29:39]

AdwCleaner[s0].txt - [1914 bytes] - [11/08/2015 23:53:39]

AdwCleaner[s1].txt - [938 bytes] - [14/08/2015 01:29:05]

AdwCleaner[s2].txt - [915 bytes] - [14/08/2015 04:30:33]

########## EOF - C:\AdwCleaner\AdwCleaner[s2].txt - [973 bytes] ##########

AdvancedSetup · August 17, 2015

Where is the ESET log and the other new FRST and ADDITION.TXT log files please.

Please run those and post back so I can see what's still going on if anything.

thanks

gswarriors30 · August 17, 2015

There were no threats found on ESET and FRST and ADDITION are attached in post #5

gswarriors30 · August 17, 2015

This may be the log of ESET you were looking for:

all ok

# product=EOS

# version=8

# OnlineScannerApp.exe=1.0.0.1

# EOSSerial=c3fadbf4146ff746871bdf4f39867dd2

# end=init

# utc_time=2015-08-14 04:25:11

# local_time=2015-08-14 12:25:11 (-0500, Eastern Daylight Time)

# country="United States"

# osver=6.1.7601 NT Service Pack 1

Update Init

Update Download

Update Finalize

Updated modules version: 25280

# product=EOS

# version=8

# OnlineScannerApp.exe=1.0.0.1

# EOSSerial=c3fadbf4146ff746871bdf4f39867dd2

# end=updated

# utc_time=2015-08-14 04:27:27

# local_time=2015-08-14 12:27:27 (-0500, Eastern Daylight Time)

# country="United States"

# osver=6.1.7601 NT Service Pack 1

# product=EOS

# version=8

# OnlineScannerApp.exe=1.0.0.1

# OnlineScanner.ocx=1.0.0.7777

# api_version=3.1.1

# EOSSerial=c3fadbf4146ff746871bdf4f39867dd2

# engine=25280

# end=finished

# remove_checked=false

# archives_checked=true

# unwanted_checked=true

# unsafe_checked=true

# antistealth_checked=true

# utc_time=2015-08-14 05:58:24

# local_time=2015-08-14 01:58:24 (-0500, Eastern Daylight Time)

# country="United States"

# lang=1033

# osver=6.1.7601 NT Service Pack 1

# compatibility_mode_1=''

# compatibility_mode=5893 16776574 100 94 677947 191118554 0 0

# scanned=226630

# found=0

# cleaned=0

# scan_time=5456

AdvancedSetup · August 19, 2015

So is the main issue gone now? Is MBAM scanning properly now?

Overall the logs look okay but I would recommend looking at this article on MSCONFIG

Please read the following article concerning the use of MSCONFIG

Msconfig Is Not A Startup Manager

Let me know what issue or issues you're currently still having.

gswarriors30 · August 19, 2015

MBAM still cannot complete a threat scan without freezing the computer.

Do you suggest I undo the disables of the programs in MSCONFIG under startup?

AdvancedSetup · August 19, 2015

I suggest you either uninstall items you don't want or use. For those that you want to keep but stop from loading on startup then maybe use one of the programs listed in that article. MSCONFIG is not a startup manager like the other tools are.

Please do a full disk check of the hard drive. Click on START and type in CMD.EXE and when it shows on the menu right click and choose "Run as administrator" and then type in the following.

CHKDSK C: /R

Then press the Y key to say yes to run it after a restart. Then restart the computer and let it run. It should run for at least 10 minutes and could potentially run for hours but let it run.

Then read the following on how to read the Event Logs and copy/paste back the results of the scan. It should be 5 steps to the log.

Thanks

gswarriors30 · August 20, 2015

chkdsk log:

TimeCreated : 8/19/2015 9:03:50 PM

Message :

Checking file system on C:

The type of the file system is NTFS.

A disk check has been scheduled.

Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...

268288 file records processed.

File verification completed.

566 large file records processed.

0 bad file records processed.

0 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...

322410 index entries processed.

Index verification completed.

0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...

268288 file SDs/SIDs processed.

Cleaning up 634 unused index entries from index $SII of file 0x9.

Cleaning up 634 unused index entries from index $SDH of file 0x9.

Cleaning up 634 unused security descriptors.

Security descriptor verification completed.

27062 data files processed.

CHKDSK is verifying Usn Journal...

35682392 USN bytes processed.

Usn Journal verification completed.

CHKDSK is verifying file data (stage 4 of 5)...

268272 files processed.

File data verification completed.

CHKDSK is verifying free space (stage 5 of 5)...

152069254 free clusters processed.

Free space verification is complete.

Adding 151809612 bad clusters to the Bad Clusters File.

Correcting errors in the master file table's (MFT) BITMAP attribu

te.

Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.

717551319 KB total disk space.

108796412 KB in 144150 files.

85524 KB in 27063 indexes.

607238448 KB in bad sectors.

392367 KB in use by the system.

65536 KB occupied by the log file.

1038568 KB available on disk.

4096 bytes in each allocation unit.

179387829 total allocation units on disk.

259642 allocation units available on disk.

Internal Info:

00 18 04 00 d9 9c 02 00 d4 e6 04 00 00 00 00 00 ................

c2 00 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.

Please wait while your computer restarts.

AdvancedSetup · August 20, 2015

How old is this hard drive? Normally these type of errors are automatically corrected by the firmware of the hard drive. When they're seen in the disk check routine it could potentially be a sign of pending failure. Very hard to say for sure as sometimes the drive will run for years with no further issues but other times it will just die and stop running out of the blue.

Free space verification is complete.

Adding 151809612 bad clusters to the Bad Clusters File.

Correcting errors in the master file table's (MFT) BITMAP attribute.

Correcting errors in the Volume Bitmap.

To make sure please find one of the disk testing utilities and test your hard drive.

Please see the following link which has all sorts of links and topics for hard drive diagnostics
Hard Drive Diagnostics Tools and Utilities

That would certainly account for freezing by MBAM and other programs.

gswarriors30 · August 20, 2015

I bought the computer ~3 years ago.

So the CHKDSK took 2-3 hrs to complete, and once completed, it's only showing that I have ~1GB free space on my C drive when I haven't close to used 25% of the ~700GB capacity

I'm not sure which tool to use to run the disk diagnostic. Could you suggest one?

My device manager shows two hard disks:
1. SAMSUNG MZMPC032HBCD-000

2. ST750LM022-HN-M750MBB

Perhaps I should call lenovo to see what their tech support can do?

AdvancedSetup · August 20, 2015

It looks like Seagate bought up the disk drive portion of the Samsung business. Please try to download and install Seagate Tools for Windows and see if you can test your drive with it or not.

http://www.seagate.com/support/downloads/seatools/

Let me know

Thanks

gswarriors30 · August 21, 2015

Okay, so the issue seems to have found with your expertise and help.

The Seagate tools for windows definitely indicates a failing hard drive as both the short and long tests result in failure.

And running the Seagate tools in DOS mode freezes.

What's interesting is that CrystalDiskInfo shows everything to be healthy and good.

----------------------------------------------------------------------------

Crystal Dew World : http://crystalmark.info/

----------------------------------------------------------------------------

OS : Windows 7 Home Premium SP1 [6.1 Build 7601] (x64)

Date : 2015/08/21 18:35:44

-- Controller Map ----------------------------------------------------------

+ Intel® 7 Series Chipset Family SATA AHCI Controller [ATA]

- SAMSUNG MZMPC032HBCD-000

- ST750LM022 HN-M750MBB

- MATSHITA BD-MLT UJ260

-- Disk List ---------------------------------------------------------------

(1) SAMSUNG MZMPC032HBCD-000L1 : 782.1 GB [0/0/0, pd1] - sg

(2) ST750LM022 HN-M750MBB : 4294967.2 GB [1/0/1, pd1] - st

----------------------------------------------------------------------------

(1) SAMSUNG MZMPC032HBCD-000L1

----------------------------------------------------------------------------

Model : SAMSUNG MZMPC032HBCD-000L1

Firmware : CXM12L1Q

Serial Number : S0Y2NEAC517595

Disk Size : 782.1 GB (8.4/32.0/32.0/782.1)

Buffer Size : Unknown

Queue Depth : 32

# of Sectors : 62533296

Rotation Rate : ---- (SSD)

Interface : Serial ATA

Major Version : ATA8-ACS

Minor Version : ATA8-ACS version 4c

Transfer Mode : SATA/600 | SATA/600

Power On Hours : 8055 hours

Power On Count : 2372 count

Wear Level Count : 249

Temperature : 37 C (98 F)

Health Status : Good (91 %)

Features : S.M.A.R.T., 48bit LBA, NCQ, TRIM

APM Level : ----

AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------

ID Cur Wor Thr RawValues(6) Attribute Name

09 _98 _98 __0 000000001F77 Power-on Hours

0C _97 _97 __0 000000000944 Power-on Count

AF 100 100 _10 000000000000 Program Fail Count (Chip)

B0 100 100 _10 000000000000 Erase Fail Count (Chip)

B1 _93 _93 _17 0000000000F9 Wear Leveling Count

B2 _90 _90 _10 000000000026 Used Reserved Block Count (Chip)

B3 _91 _91 _10 000000000042 Used Reserved Block Count (Total)

B4 _91 _91 _10 0000000002EE Unused Reserved Block Count (Total)

B5 100 100 _10 000000000000 Program Fail Count (Total)

B6 100 100 _10 000000000000 Erase Fail Count (Total)

B7 100 100 _10 000000000000 Runtime Bad Block (Total)

B8 100 100 _97 000000000000 Vendor Specific

BB 100 100 __0 000000000000 Uncorrectable Error Count

BE _63 _35 __0 000000000025 Airflow Temperature

C3 200 200 __0 000000000000 ECC Error Rate

C6 100 100 __0 000000000000 Off-Line Uncorrectable Error Count

C7 253 253 __0 000000000000 CRC Error Count

E9 198 198 __0 000000000177 Vendor Specific

EA 100 100 __0 000000000000 Vendor Specific

EB _99 _99 __0 000000000037 POR Recovery Count

EC _99 _99 __0 0000000000A5 Vendor Specific

ED _99 _99 __0 0000000000F9 Vendor Specific

EE _99 _99 __0 000000000042 Vendor Specific

-- IDENTIFY_DEVICE ---------------------------------------------------------

0 1 2 3 4 5 6 7 8 9

000: 0000 3FFF C837 0010 0000 0000 003F 0000 0000 0000

010: 5330 5932 4E45 4143 3531 3735 3935 2020 2020 2020

020: 0000 0000 0000 4358 4D31 324C 3151 5341 4D53 554E

030: 4720 4D5A 4D50 4330 3332 4842 4344 2D30 3030 4C31

040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00

050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110

060: 2EB0 03BA 0000 0007 0003 0078 0078 0078 0078 0E00

070: 0000 0000 0000 0000 0000 001F 070E 0006 004C 004C

080: 01F0 0039 346B 7D01 4063 3469 BC01 4063 407F 0003

090: 0010 0000 FFFE 0000 0000 0000 0000 0000 0000 0000

100: 2EB0 03BA 0000 0000 0000 0008 4000 0000 5002 5380

110: 4358 4D30 0000 0000 0000 0000 0000 0000 0000 400C

120: 400C 0000 0000 0000 0000 0000 0000 0000 0029 0000

130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0001

170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

200: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

210: 0000 0000 0000 0000 0000 0000 0000 0001 0000 0000

220: 0000 0000 103F 0000 0000 0000 0000 0000 0000 0000

230: 0000 0000 0000 0000 0000 0400 0000 0000 0000 0000

240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

250: 0000 0000 0000 0000 0000 ECA5

-- SMART_READ_DATA ---------------------------------------------------------

+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F

000: 01 00 09 32 00 62 62 77 1F 00 00 00 00 00 0C 32

010: 00 61 61 44 09 00 00 00 00 00 AF 32 00 64 64 00

020: 00 00 00 00 00 00 B0 32 00 64 64 00 00 00 00 00

030: 00 00 B1 13 00 5D 5D F9 00 00 00 00 00 00 B2 13

040: 00 5A 5A 26 00 00 00 00 00 00 B3 13 00 5B 5B 42

050: 00 00 00 00 00 00 B4 13 00 5B 5B EE 02 00 00 00

060: 00 00 B5 32 00 64 64 00 00 00 00 00 00 00 B6 32

070: 00 64 64 00 00 00 00 00 00 00 B7 13 00 64 64 00

080: 00 00 00 00 00 00 B8 33 00 64 64 00 00 00 00 00

090: 00 00 BB 32 00 64 64 00 00 00 00 00 00 00 BE 32

0A0: 00 3F 23 25 00 00 00 00 00 00 C3 1A 00 C8 C8 00

0B0: 00 00 00 00 00 00 C6 30 00 64 64 00 00 00 00 00

0C0: 00 00 C7 3E 00 FD FD 00 00 00 00 00 00 00 E9 3A

0D0: 00 C6 C6 77 01 00 00 00 00 00 EA 12 00 64 64 00

0E0: 00 00 00 00 00 00 EB 12 00 63 63 37 00 00 00 00

0F0: 00 00 EC 12 00 63 63 A5 00 00 00 00 00 00 ED 12

100: 00 63 63 F9 00 00 00 00 00 00 EE 12 00 63 63 42

110: 00 00 00 00 00 00 00 00 00 00 FF 00 00 00 00 00

120: 00 00 00 00 00 00 FF 00 00 00 00 00 00 00 00 00

130: 00 00 FF 00 00 00 00 00 00 00 00 00 00 00 FF 00

140: 00 00 00 00 00 00 00 00 00 00 FF 00 00 00 00 00

150: 00 00 00 00 00 00 FF 00 00 00 00 00 00 00 00 00

160: 00 00 FF 00 00 00 00 00 00 00 02 00 B4 00 00 5B

170: 03 00 01 00 02 03 00 00 00 00 00 00 00 00 00 00

180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 68

-- SMART_READ_THRESHOLD ----------------------------------------------------

+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F

000: 01 00 09 00 00 00 00 00 00 00 00 00 00 00 0C 00

010: 00 00 00 00 00 00 00 00 00 00 AF 0A 00 00 00 00

020: 00 00 00 00 00 00 B0 0A 00 00 00 00 00 00 00 00

030: 00 00 B1 11 00 00 00 00 00 00 00 00 00 00 B2 0A

040: 00 00 00 00 00 00 00 00 00 00 B3 0A 00 00 00 00

050: 00 00 00 00 00 00 B4 0A 00 00 00 00 00 00 00 00

060: 00 00 B5 0A 00 00 00 00 00 00 00 00 00 00 B6 0A

070: 00 00 00 00 00 00 00 00 00 00 B7 0A 00 00 00 00

080: 00 00 00 00 00 00 B8 61 00 00 00 00 00 00 00 00

090: 00 00 BB 00 00 00 00 00 00 00 00 00 00 00 BE 00

0A0: 00 00 00 00 00 00 00 00 00 00 C3 00 00 00 00 00

0B0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00

0C0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 E9 00

0D0: 00 00 00 00 00 00 00 00 00 00 EA 00 00 00 00 00

0E0: 00 00 00 00 00 00 EB 00 00 00 00 00 00 00 00 00

0F0: 00 00 EC 00 00 00 00 00 00 00 00 00 00 00 ED 00

100: 00 00 00 00 00 00 00 00 00 00 EE 00 00 00 00 00

110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 D7

----------------------------------------------------------------------------

(2) ST750LM022 HN-M750MBB

----------------------------------------------------------------------------

Model : ST750LM022 HN-M750MBB

Firmware : 2AR10001

Serial Number : S2USJ9EC509669

Disk Size : 4294967.2 GB (8.4/137.4/750.1/4294967.2)

Buffer Size : 8192 KB

Queue Depth : 32

# of Sectors : 1465149168

Rotation Rate : 5400 RPM

Interface : Serial ATA

Major Version : ATA8-ACS

Minor Version : ATA8-ACS version 6

Transfer Mode : SATA/300 | SATA/300

Power On Hours : 7993 hours

Power On Count : 2373 count

Temperature : 37 C (98 F)

Health Status : Good

Features : S.M.A.R.T., APM, 48bit LBA, NCQ

APM Level : 0080h [ON]

AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------

ID Cur Wor Thr RawValues(6) Attribute Name

01 100 100 _51 000000000000 Read Error Rate

02 252 252 __0 000000000000 Throughput Performance

03 _89 _89 _25 000000000D85 Spin-Up Time

04 _98 _98 __0 000000000940 Start/Stop Count

05 252 252 _10 000000000000 Reallocated Sectors Count

07 252 252 _51 000000000000 Seek Error Rate

08 252 252 _15 000000000000 Seek Time Performance

09 100 100 __0 000000001F39 Power-On Hours

0A 252 252 _51 000000000000 Spin Retry Count

0B 100 100 __0 000000000055 Recalibration Retries

0C _98 _98 __0 000000000945 Power Cycle Count

BF 100 100 __0 00000000000B G-Sense Error Rate

C0 252 252 __0 000000000000 Power-off Retract Count

C2 _63 _33 __0 0043000E0025 Temperature

C3 100 100 __0 000000000000 Hardware ECC recovered

C4 252 252 __0 000000000000 Reallocation Event Count

C5 252 252 __0 000000000000 Current Pending Sector Count

C6 252 252 __0 000000000000 Uncorrectable Sector Count

C7 200 200 __0 000000000000 UltraDMA CRC Error Count

C8 100 100 __0 000000004425 Write Error Rate

DF 100 100 __0 000000000055 Load/Unload Retry Count

E1 __2 __2 __0 0000000F2F1A Load/Unload Cycle Count

-- IDENTIFY_DEVICE ---------------------------------------------------------

0 1 2 3 4 5 6 7 8 9

000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000

010: 5332 5553 4A39 4543 3530 3936 3639 2020 2020 2020

020: 0000 4000 0004 3241 5231 3030 3031 5354 3735 304C

030: 4D30 3232 2048 4E2D 4D37 3530 4D42 4220 2020 2020

040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00

050: 4000 0200 0200 0006 3FFF 0010 003F FC10 00FB 0110

060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000

070: 0000 0000 0000 0000 0000 001F 0F06 0004 004C 0048

080: 01FF 0028 746B 7D09 6123 7469 BC09 6123 203F 0057

090: 0057 0080 FFFE 0000 0000 0000 0000 0000 0000 0000

100: 66F0 5754 0000 0000 0000 0000 6003 0000 5000 4CF2

110: 07A9 572C 0000 0000 0000 0000 0000 0000 0000 401C

120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 0000

130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000

170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

200: 0000 0000 0000 0000 0000 0000 003F 0000 0000 4000

210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000

220: 0000 0000 103F 0000 0000 0000 0000 0000 0000 0000

230: 0000 0000 0000 0000 0001 0400 0000 0000 0000 0000

240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

250: 0000 0000 0000 0000 0000 72A5

-- SMART_READ_DATA ---------------------------------------------------------

+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F

000: 10 00 01 2F 00 64 64 00 00 00 00 00 00 00 02 26

010: 00 FC FC 00 00 00 00 00 00 00 03 23 00 59 59 85

020: 0D 00 00 00 00 00 04 32 00 62 62 40 09 00 00 00

030: 00 00 05 33 00 FC FC 00 00 00 00 00 00 00 07 2E

040: 00 FC FC 00 00 00 00 00 00 00 08 24 00 FC FC 00

050: 00 00 00 00 00 00 09 32 00 64 64 39 1F 00 00 00

060: 00 00 0A 32 00 FC FC 00 00 00 00 00 00 00 0B 32

070: 00 64 64 55 00 00 00 00 00 00 0C 32 00 62 62 45

080: 09 00 00 00 00 00 BF 22 00 64 64 0B 00 00 00 00

090: 00 00 C0 22 00 FC FC 00 00 00 00 00 00 00 C2 02

0A0: 00 3F 21 25 00 0E 00 43 00 00 C3 3A 00 64 64 00

0B0: 00 00 00 00 00 00 C4 32 00 FC FC 00 00 00 00 00

0C0: 00 00 C5 32 00 FC FC 00 00 00 00 00 00 00 C6 30

0D0: 00 FC FC 00 00 00 00 00 00 00 C7 36 00 C8 C8 00

0E0: 00 00 00 00 00 00 C8 2A 00 64 64 25 44 00 00 00

0F0: 00 00 DF 32 00 64 64 55 00 00 00 00 00 00 E1 32

100: 00 02 02 1A 2F 0F 00 00 00 00 00 00 00 00 00 00

110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

160: 00 00 00 00 00 00 00 00 00 00 00 00 A8 2A 00 5B

170: 03 00 01 00 02 B6 00 00 00 00 00 00 00 00 00 00

180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 83

-- SMART_READ_THRESHOLD ----------------------------------------------------

+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F

000: 10 00 01 33 00 00 00 00 00 00 00 00 00 00 02 00

010: 00 00 00 00 00 00 00 00 00 00 03 19 00 00 00 00

020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00

030: 00 00 05 0A 00 00 00 00 00 00 00 00 00 00 07 33

040: 00 00 00 00 00 00 00 00 00 00 08 0F 00 00 00 00

050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00

060: 00 00 0A 33 00 00 00 00 00 00 00 00 00 00 0B 00

070: 00 00 00 00 00 00 00 00 00 00 0C 00 00 00 00 00

080: 00 00 00 00 00 00 BF 00 00 00 00 00 00 00 00 00

090: 00 00 C0 00 00 00 00 00 00 00 00 00 00 00 C2 00

0A0: 00 00 00 00 00 00 00 00 00 00 C3 00 00 00 00 00

0B0: 00 00 00 00 00 00 C4 00 00 00 00 00 00 00 00 00

0C0: 00 00 C5 00 00 00 00 00 00 00 00 00 00 00 C6 00

0D0: 00 00 00 00 00 00 00 00 00 00 C7 00 00 00 00 00

0E0: 00 00 00 00 00 00 C8 00 00 00 00 00 00 00 00 00

0F0: 00 00 DF 00 00 00 00 00 00 00 00 00 00 00 E1 00

100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 3B

Regardless,

I will replace the hard drive.

Thanks for your help.

AdvancedSetup · August 22, 2015

Sorry the drive turned out to be bad but best to catch it now before losing data. I'll go ahead and close your topic here then but if you do need further help after replacing the drive please create a new topic and we'll be happy to assist you.

Thank you and take care

Ron

AdvancedSetup · August 22, 2015

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

PartnerService deleted by AdwCleaner. MBAM freeze on scan

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