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Avast notification: system32\svchost.exe wants to download a file and I should abort it


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Hello,

 

A while ago, my avast virusscanner started to give me notifications which stated that 'the file you are downloading seems to be very new or very rare'. I'm not sure about the file-name, but the origin is something like http://au.v4.download.windowsupdate.com/d/msdownload/update/software/defu/...(the rest i can't see), and it says 'Downloaded by: C:\Windows\System32\svchost.exe'.
Avast says I should abort the connection (and I always listen to avast ;p), but the notification shows up all the time.

 

I saw some other user with the same problem as I have, with avast and these files, and he says he had Premium Malwarebytes Anti-Malware, but that program doesn't see any infections.

So I downloaded Farbar Recovery Scan Tool en followed your steps, so i will attach the logs that came out of it.

 

I am not really a huge computer noob (I can use Word and Powerpoint xD) but I know nothing about these kind of things. Also, I am not English or American so I may not express myself very accurate, especially when it comes to notifications (for me they are in Dutch, I can translate but it won't be very accurate).

 

I have added a FRST.txt and an Addition.txt log.

I really hope someone can help me.

 

Love,

Emma

FRST_11-08-2015_21-46-05.txt

Addition_11-08-2015_21-46-05.txt

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Hello Emma and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
P2P/Piracy Warning:

If you're using Peer 2 Peer software such as µTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

When you are ready, please generate new fresh log files from FRST and post them here.

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  • 4 months later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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