[[Template core/front/global/favico is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Jump to content

Dear developer of the Junkware Removal Tool (JRT)


Trulla

Recommended Posts

I have some things to says about your tool and this seems the only way to reach you.

 

1) Please create a proper website with contact information. It looks undone and shady the way it is now.

 

2) When checking for malware, your tool stops the driver of my Wacom graphic tablet, but forgets to turn it on again after it's finished. I have to restart Windows to be able to move the mouse cursor again.

 

3) I installed the Software Informer update checker and you simply deinstalled it again without telling me what kind of malware it is.

 

Link to post
Share on other sites

I have some things to says about your tool and this seems the only way to reach you.

 

1) Please create a proper website with contact information. It looks undone and shady the way it is now.

Hello Trulla and welcome.

Creating the sub-forum here is currently in the hands of Malwarebytes staffers. A previous on-going topic is still at http://www.bleepingcomputer.com/forums/t/528618/issue-with-junkware-removal-tool/ where JRT/author has maintained significant presence for years. @thisisu is a long-time member of the BC Malware Response Team and a Research Engineer/staffer/contributor/Moderator with this forum. Describing the developer or JRT as "shady" is most certainly a regretable slight against both.

 

2) When checking for malware, your tool stops the driver of my Wacom graphic tablet, but forgets to turn it on again after it's finished. I have to restart Windows to be able to move the mouse cursor again.

It is currently normal operation for JRT to stop many of the computer's services during execution. A system restart should always be made regardless of the results of a JRT execution.

 

3) I installed the Software Informer update checker and you simply deinstalled it again without telling me what kind of malware it is.

You may wish to report that as a False Positive (FP) for further consideration. JRT currently generates a Windows System Restore Point (SRP) with each execution that may assist in restoring a previous system configuration.

The author/developer of Junkware Removal Tool (JRT) is Filipos Mouliatis, @thisisu. You may wish to Private Message him with your concerns.

Thank you.

Link to post
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.