squire Posted July 31, 2015 ID:980445 Share Posted July 31, 2015 Happens about 80% of time. I have the current version, I get error message telling me it failed to start, service will be terminated. then I have to start the service manually. after that it runs ok. How do i get it to start at boot reliably? Link to post Share on other sites More sharing options...
Staff pbust Posted August 1, 2015 Staff ID:980472 Share Posted August 1, 2015 Do you have it set for delay start or something like that? We've only seen that happen under two scenarios, either really slow computers at boot, or computers where the user has delayed the startup of MBAE. Link to post Share on other sites More sharing options...
squire Posted August 1, 2015 Author ID:980475 Share Posted August 1, 2015 Not on delayed start. I wouldn't say that the computer is particularly slow. 2.1ghz processor. Link to post Share on other sites More sharing options...
Staff pbust Posted August 1, 2015 Staff ID:980476 Share Posted August 1, 2015 Can you post your MBAE logs please? Instructions in my signature. Link to post Share on other sites More sharing options...
squire Posted August 1, 2015 Author ID:980497 Share Posted August 1, 2015 Will do, but may not be till Monday, when I am back at that computer. Link to post Share on other sites More sharing options...
Skunk1966 Posted August 1, 2015 ID:980537 Share Posted August 1, 2015 same problem here after upgrading to Windows 10 Pro x64. Uninstalled the program + deleted installation folder + folder in program data, installed the latest version again and it started at Windows startup. Haven't had any problems with it untill this morning when I got the same error message as above. all content of program data folder attached Malwarebytes Anti-Exploit.zip Link to post Share on other sites More sharing options...
Staff pbust Posted August 1, 2015 Staff ID:980643 Share Posted August 1, 2015 Thanks for the logs @Skunk1966. @squire your logs would also be very helpful when you can get to that computer. Link to post Share on other sites More sharing options...
squire Posted August 3, 2015 Author ID:981075 Share Posted August 3, 2015 Can you post your MBAE logs please? Instructions in my signature.I can't find a file x.log in the anti-exploit folder. I con't figure out what you are referring to by "signature", or, nothing I am clicking on gives any info about logs. Link to post Share on other sites More sharing options...
Staff pbust Posted August 3, 2015 Staff ID:981154 Share Posted August 3, 2015 Hi all, Can you please: 1- Run mbae-support.exe and send me the resulting mbae-default.log? This can be found in the hidden directory "C:\ProgramData\Malwarebytes Anti-Exploit". From Windows Explorer, click the View tab and then on the right click the checkbox labaled "Hidden items".2- Run "services.msc" and check the status of the MBAE Service. Is it "automatic" or "manual"?3- Go to the Windows Event Viewer, export it and send it to me. Thanks! Link to post Share on other sites More sharing options...
squire Posted August 3, 2015 Author ID:981159 Share Posted August 3, 2015 pbust, mbae is set to automatic and is currently running. It did start at boot today. I have the mbae=default.log, and when I know how to to attach it I will send it to you. I don't see a paper clip or other symbol indicating attaching files in the reply toolbar. I have opened Windows Event Viewer and find no command for exporting. Link to post Share on other sites More sharing options...
Staff pbust Posted August 3, 2015 Staff ID:981160 Share Posted August 3, 2015 Thanks squire! For attaching files, click the "More Reply Options" at the bottom right. For exporting the Windows Event Viewer, go to "Event Viewer -> Windows Logs -> Application". Right-click and choose "Save All Events As...".Repeat for the "Event Viewer -> Windows Logs -> System" as well. Link to post Share on other sites More sharing options...
squire Posted August 4, 2015 Author ID:981184 Share Posted August 4, 2015 pbust, mbae-default.log, windows log application, and windows log system attached. I changed the file type from evtx to log for the event viewer files, because the uploader wouldn't allow evtx files. Good luck. Let me know if you want anything else.mbae-default.logwindows logs application.logwindows logs system.log Link to post Share on other sites More sharing options...
Saber4995 Posted August 4, 2015 ID:981201 Share Posted August 4, 2015 I have the same problem as everyone else. After a Windows 10 install, Malwarebytes Anti Exploit terminates on start-up. Same error message. I have tried uninstalling and re-installing, even uninstalling--->restarting--->reinstalling--->restarting. Every possible permutation (and combination). 1) From services.msc: Startup Type: Automatic. 2) mbae-support.exe (Log attached to post) 3) Two Windows Event Viewer: (The uploader wouldn't allow me to upload the evtx format so here it is) a) http://www.filedropper.com/mbae1b) http://www.filedropper.com/mbae2 <a href=http://www.filedropper.com/mbae1><imgsrc=http://www.filedropper.com/download_button.png width=127 height=145 border=0/></a><br /><div style=font-size:9px;font-family:Arial, Helvetica, sans-serif;width:127px;font-color:#44a854;> <a href='http://www.filedropper.com'> >file backup online</a></div> <a href=http://www.filedropper.com/mbae2><imgsrc=http://www.filedropper.com/download_button.png width=127 height=145 border=0/></a><br /><div style=font-size:9px;font-family:Arial, Helvetica, sans-serif;width:127px;font-color:#44a854;> <a href='http://www.filedropper.com'> >share files free</a></div> 4) farbar: I'll attach that later by editing this post. It's still scanning my system... mbae-default.log Link to post Share on other sites More sharing options...
Saber4995 Posted August 4, 2015 ID:981202 Share Posted August 4, 2015 Please merge this post with above. Couldn't find an "Edit" option, and Farbar literally finished when I hit the Post button on the above one.Addition.txtFRST.txt Link to post Share on other sites More sharing options...
Skunk1966 Posted August 4, 2015 ID:981203 Share Posted August 4, 2015 pbust, mbae is set to automatic and is currently running. It did start at boot today.same here; today MBAE started at boot!I'll keep an eye on MBAE starting at boot and if (and when) the problem returns I'll check windows event viewer and will upload the log Link to post Share on other sites More sharing options...
Staff pbust Posted August 4, 2015 Staff ID:981268 Share Posted August 4, 2015 From what we're seeing from all the logs submitted (thanks!), it seems that in most cases the problem seems related to an incomplete upgrade of MBAE pending reboot. If you are still experiencing this issue, please do the following:1- Reboot (not logoff/logon)2- Download and install the latest MBAE version from here If the above still does not work, try the following:1- Reboot (not logoff/logon)2- Uninstall MBAE from Control Panel3- Reboot (not logoff/logon)4- Download and install the latest MBAE version from here Please let me know how it goes. Link to post Share on other sites More sharing options...
Skunk1966 Posted August 4, 2015 ID:981318 Share Posted August 4, 2015 From what we're seeing from all the logs submitted (thanks!), it seems that in most cases the problem seems related to an incomplete upgrade of MBAE pending reboot. If you are still experiencing this issue, please do the following:1- Reboot (not logoff/logon)2- Download and install the latest MBAE version from here If the above still does not work, try the following:1- Reboot (not logoff/logon)2- Uninstall MBAE from Control Panel3- Reboot (not logoff/logon)4- Download and install the latest MBAE version from here Please let me know how it goes.that's what I did and the problem reoccurded. That 's the reason why I came here.I rebooted a few times today and all seems to be ok for now Link to post Share on other sites More sharing options...
squire Posted August 5, 2015 Author ID:981422 Share Posted August 5, 2015 From what we're seeing from all the logs submitted (thanks!), it seems that in most cases the problem seems related to an incomplete upgrade of MBAE pending reboot. If you are still experiencing this issue, please do the following:1- Reboot (not logoff/logon)2- Download and install the latest MBAE version from here If the above still does not work, try the following:1- Reboot (not logoff/logon)2- Uninstall MBAE from Control Panel3- Reboot (not logoff/logon)4- Download and install the latest MBAE version from here Please let me know how it goes. I have the latest version and have rebooted. So, if/when it happens again I will do the uninstall routine and let you know the results. Thanks. Link to post Share on other sites More sharing options...
Skunk1966 Posted August 7, 2015 ID:981915 Share Posted August 7, 2015 after a few days MBAE sometimes starts but sometimes doesn't; worst case was I had to restart windows about 4 times before the program started. Also starting the program from the desktop fails when trying after failing to start message Link to post Share on other sites More sharing options...
Staff pbust Posted August 7, 2015 Staff ID:981920 Share Posted August 7, 2015 Hi Skunk1966, can you please post your MBAE logs? Instructions can be found in the "readme first" link in my signature. Link to post Share on other sites More sharing options...
Skunk1966 Posted August 7, 2015 ID:981930 Share Posted August 7, 2015 Hi Skunk1966, can you please post your MBAE logs? Instructions can be found in the "readme first" link in my signature.are they of any use when MBAE has started properly? Link to post Share on other sites More sharing options...
Staff pbust Posted August 7, 2015 Staff ID:981937 Share Posted August 7, 2015 Yes, they are very useful to determine the problem when it did happen. Link to post Share on other sites More sharing options...
Skunk1966 Posted August 7, 2015 ID:981946 Share Posted August 7, 2015 Yes, they are very useful to determine the problem when it did happen.oke. All content of program data folder included in zipfileMalwarebytes Anti-Exploit.zip Link to post Share on other sites More sharing options...
Staff pbust Posted August 7, 2015 Staff ID:981948 Share Posted August 7, 2015 Thanks Skunk, we'll take a look and get back to you. Link to post Share on other sites More sharing options...
rayreininger Posted August 8, 2015 ID:982156 Share Posted August 8, 2015 hi Supportjust bought a license pack for 3 Computersbut only on one of them the Software works...on two Computer (Windows 8 / Windows 7) it sais :Malwarebytes Anti-Explot Protection is not started.The Antivi Exploit process will be terminated.. i found, that many have this Problembut the offered solution procedures didnt worked..same with me...thanks for any helpful idea..ray Link to post Share on other sites More sharing options...
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