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Adware removal removes Privoxy


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When I scan my computer with Malwarebytes, it removes a program called privoxy.exe. When it does this, it causes my internet to not be able to connect to the proxy server. As a result, no internet. What do I do? I also have adware, which has ads by "Provider" and "AdSupply". I removed all files not connected to Privoxy, and the adware is still here. I think it's connected to Privoxy, which means if I want no adware, I'll end up with no internet connection.

 

Any help appreciated.

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Hello and :welcome: :
 
First, please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)
 
Also,
please follow the steps listed below to ATTACH the MBAM SCAN LOG(S) that show(s) the detections you mention.

 

Based on what those show, we will have a better idea what is going on and what needs to be done.
 
Thanks,
----------------

How to get SCAN logs or PROTECTION logs:
(Export log to save as a txt file for posting in the forum when requested)

  • Open MBAM.
  • Click on the HISTORY tab > APPLICATION LOGS.
  • Double-click on the SCAN LOG which shows the date and time of the scan just performed (or the one you are asked to post), OR on the PROTECTION LOG showing the detection you are reporting (or the one that you are asked to post).
  • Click EXPORT.
  • Click TEXT FILE (*.txt)
  • In the "Save File" dialog box which appears, click on DESKTOP.
  • In the FILE NAME box, type a name for your scan log.
  • A message box named "File Saved" should appear, stating that "Your file has been successfully exported".
  • Click OK.
  • Please attach the saved log to your next reply here in this thread.
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Hi:
 
The logs show evidence of multiple PUPs, including "Privoxy".
This article explains PUPs: What are the 'PUP' detections, are they threats, and should they be deleted?

But they also show evidence of more serious, actual malware infection.

 
The work needed to clean this up cannot be performed in this particular section of the forum.
 Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.

>>As you have already run FRST, after you read this sticky topic, you'll need to attach the same logs to a new, separate post in the malware removal section of the forum.

>>Before you do, you might want to be sure you have removed from the computer any illegal cracks/hacks and pirated software, as per the Piracy Policy.

 

A malware analyst will assist you with looking into your issue - the helper will guide you through scanning, cleanup and repair.

Thanks,

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