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Stuck on restoring from quarantine


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Recently, I noticed my friend had a lot of bloat on their PC. So I decided to help them, and I ran a full scan, which took a bit. After that,it found 6632 threats. So I quarantined them. It took a while but it said 6632 threats quarantined. But it wouldn't let me hit finish. So I exited mbam and checked the quarantine. The threats were all there. I was kinda paranoid and thought that some of the stuff was parts of running PUPs quick I didn't want throwing errors at me. I was going to restore it all and reboot in safe mode and do the scan again, but it got stuck on restoring, and it still is now. What do I do? It also popped up one time that it failed to restore one file for a toolbar

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Hello xXGamemineXx:

Since your description seems to describe a system that is still infected and malware removal actions are not permitted in this subforum, I recommend following the advice from the topic: Available Assistance for Possibly Infected Computers and have one of the Malware Removal Experts assist you with your issue.

If, as recommended, you do open a topic in Malware Removal Help, please make reference to this thread.

If you would like to get off to a very fast start, the Malware Removal Experts would appreciate it if you would also Copy and Paste (not attach) both the FRST.txt and the Addition.txt output diagnostic reports from only Log Set 1 into your new topic. Please do not tick, nor untick, any FRST categories as they are pre-configured by Farbar.

Thank you.

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