malwarebytes will not load.. chameleon does not either

[gyanarthi]

the shortcut for malwarebytes on my desktop and programs list does not work... chameleon help is there and loaded but none of the options worked... installing mbam setup loads to chameleon.chm and stops... screen shot of chameleon attmpts attached... i have Malwarebytes Pro from 8/14

Any ideas???

 

[Firefox]

Hello and Welcome to Malwarebytes

Let's try this first....

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process for version 2x
• If that does not correct the issue, then Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs

  (the three files should be CheckResults.txt, FRST.txt and Addition.txt)

• NOTE: There is an FAQ section with valuable information located here => Common Questions, Issues, and their Solutions

Thank You,

Firefox

[gyanarthi]

many thanks Firefox... all working fine now...

all the best

gyanarthi

[Firefox]

Glad to hear its working fine now... Glad that worked for you...