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Removal instructions for More Results Hub


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What is More Results Hub?

The Malwarebytes research team has determined that More Results Hub is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one also displays advertisements.

How do I know if my computer is affected by More Results Hub?

You may see this entry in your list of installed software:

warning4.png

and this warning during install:

main.png

and this browser add-on:

warning1.png

How did More Results Hub get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove More Results Hub?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.

  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan Now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of More Results Hub?
  • No, Malwarebytes' Anti-Malware removes More Results Hub completely.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the More Results Hub hijacker. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.

protection1.png

Technical details for experts

Signs in a HijackThis log:

O2 - BHO: More Results Hub - {b3540584-6a77-43bf-ac85-43f1e0dfa786} - C:\Program Files (x86)\More Results Hub\Extensions\b3540584-6a77-43bf-ac85-43f1e0dfa786.dll
Possible signs in FRST logs:

 BHO-x32: More Results Hub -> {b3540584-6a77-43bf-ac85-43f1e0dfa786} -> C:\Program Files (x86)\More Results Hub\Extensions\b3540584-6a77-43bf-ac85-43f1e0dfa786.dll [2015-07-15] () FF Extension: More Results Hub - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\hpq2vqto.default\Extensions\firefox@www.moreresultshub.com.xpi [2015-07-16] C:\Program Files (x86)\More Results HubMore Results Hub (HKLM-x32\...\More Results Hub) (Version: 2.0.5675.5153 - More Results Hub)
Alterations made by the installer:

File system details [View: All details] (Selection)---------------------------------------------------    Adds the folder C:\Program Files (x86)\More Results Hub       Adds the file 7za.exe"="7/9/2015 7:16 PM, 536064 bytes, A       Adds the file Uninstaller.exe"="7/16/2015 11:51 AM, 313056 bytes, A    Adds the folder C:\Program Files (x86)\More Results Hub\Extensions       Adds the file b3540584-6a77-43bf-ac85-43f1e0dfa786.dll"="7/15/2015 8:17 PM, 146168 bytes, A       Adds the file firefox@www.moreresultshub.com.xpi"="7/15/2015 8:08 PM, 10913 bytes, ARegistry details [View: All details] (Selection)------------------------------------------------    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{A0C6D9E5-C735-40EE-B769-F288BD7CFE6C}]       "(Default)"="REG_SZ", "IMoreResultsHubBHO"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{A0C6D9E5-C735-40EE-B769-F288BD7CFE6C}\ProxyStubClsid32]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{A0C6D9E5-C735-40EE-B769-F288BD7CFE6C}\TypeLib]       "(Default)"="REG_SZ", "{F81696BB-82BB-484C-86EF-8A0678ED1D4D}"       "Version"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F81696BB-82BB-484C-86EF-8A0678ED1D4D}\1.0]       "(Default)"="REG_SZ", "MoreResultsHubIEClientLib"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F81696BB-82BB-484C-86EF-8A0678ED1D4D}\1.0\0\win32]       "(Default)"="REG_SZ", "C:\Program Files (x86)\More Results Hub\Extensions\b3540584-6a77-43bf-ac85-43f1e0dfa786.dll"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F81696BB-82BB-484C-86EF-8A0678ED1D4D}\1.0\FLAGS]       "(Default)"="REG_SZ", "0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F81696BB-82BB-484C-86EF-8A0678ED1D4D}\1.0\HELPDIR]       "(Default)"="REG_SZ", "C:\Program Files (x86)\More Results Hub\Extensions"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{99415057-7C50-439D-AA20-02D83C071B61}]       "(Default)"="REG_SZ", "1"       "1"="REG_SZ", ""    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{b3540584-6a77-43bf-ac85-43f1e0dfa786}]       "(Default)"="REG_SZ", "More Results Hub"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{b3540584-6a77-43bf-ac85-43f1e0dfa786}\InprocServer32]       "(Default)"="REG_SZ", "C:\Program Files (x86)\More Results Hub\Extensions\b3540584-6a77-43bf-ac85-43f1e0dfa786.dll"       "ThreadingModel"="REG_SZ", "Apartment"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{b3540584-6a77-43bf-ac85-43f1e0dfa786}\Programmable]    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{b3540584-6a77-43bf-ac85-43f1e0dfa786}\TypeLib]       "(Default)"="REG_SZ", "{f81696bb-82bb-484c-86ef-8a0678ed1d4d}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{b3540584-6a77-43bf-ac85-43f1e0dfa786}\Version]       "(Default)"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}]       "(Default)"="REG_SZ", "d2a2f0b9-2175-4001-ae16-9a70a95db9e1"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{A0C6D9E5-C735-40EE-B769-F288BD7CFE6C}]       "(Default)"="REG_SZ", "IMoreResultsHubBHO"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{A0C6D9E5-C735-40EE-B769-F288BD7CFE6C}\ProxyStubClsid32]       "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{A0C6D9E5-C735-40EE-B769-F288BD7CFE6C}\TypeLib]       "(Default)"="REG_SZ", "{F81696BB-82BB-484C-86EF-8A0678ED1D4D}"       "Version"="REG_SZ", "1.0"    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b3540584-6a77-43bf-ac85-43f1e0dfa786}]       "(Default)"="REG_SZ", "More Results Hub"       "NoExplorer"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\More Results Hub]       "DisplayIcon"="REG_SZ", ""C:\Program Files (x86)\More Results Hub\uninstaller.exe""       "DisplayName"="REG_SZ", "More Results Hub"       "DisplayVersion"="REG_SZ", "2.0.5675.5153"       "EstimatedSize"="REG_DWORD", 982       "HelpLink"="REG_SZ", "mailto:support@moreresultshub.com"       "InstallDate"="REG_SZ", "20150716"       "InstallLocation"="REG_SZ", "C:\Program Files (x86)\More Results Hub"       "NoModify"="REG_DWORD", 1       "NoRepair"="REG_DWORD", 1       "Publisher"="REG_SZ", "More Results Hub"       "QuietUninstallString"="REG_SZ", ""C:\Program Files (x86)\More Results Hub\uninstaller.exe""       "UninstallString"="REG_SZ", ""C:\Program Files (x86)\More Results Hub\uninstaller.exe""       "URLInfoAbout"="REG_SZ", "http://www.moreresultshub.com/support"       "URLUpdateInfo"="REG_SZ", "http://www.moreresultshub.com"    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MoreResultsHub]       "cg"="REG_SZ", "d2a2f0b9-2175-4001-ae16-9a70a95db9e1"
Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 7/16/2015Scan Time: 12:40 PMLogfile: mbamSeeResultsHub.txtAdministrator: YesVersion: 2.1.8.1057Malware Database: v2015.07.16.02Rootkit Database: v2015.07.15.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: DisabledOS: Windows 8.1CPU: x64File System: NTFSUser: {username}Scan Type: Threat ScanResult: CompletedObjects Scanned: 341903Time Elapsed: 29 min, 44 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 13PUP.Optional.MoreResultsHub.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{b3540584-6a77-43bf-ac85-43f1e0dfa786}, Quarantined, [f67c41a15f2b1c1a6717dee49072aa56], PUP.Optional.MoreResultsHub.A, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{b3540584-6a77-43bf-ac85-43f1e0dfa786}, Quarantined, [f67c41a15f2b1c1a6717dee49072aa56], PUP.Optional.MoreResultsHub.A, HKLM\SOFTWARE\CLASSES\TYPELIB\{f81696bb-82bb-484c-86ef-8a0678ed1d4d}, Quarantined, [f67c41a15f2b1c1a6717dee49072aa56], PUP.Optional.MoreResultsHub.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{A0C6D9E5-C735-40EE-B769-F288BD7CFE6C}, Quarantined, [f67c41a15f2b1c1a6717dee49072aa56], PUP.Optional.MoreResultsHub.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{A0C6D9E5-C735-40EE-B769-F288BD7CFE6C}, Quarantined, [f67c41a15f2b1c1a6717dee49072aa56], PUP.Optional.MoreResultsHub.A, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{A0C6D9E5-C735-40EE-B769-F288BD7CFE6C}, Quarantined, [f67c41a15f2b1c1a6717dee49072aa56], PUP.Optional.MoreResultsHub.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{f81696bb-82bb-484c-86ef-8a0678ed1d4d}, Quarantined, [f67c41a15f2b1c1a6717dee49072aa56], PUP.Optional.MoreResultsHub.A, HKLM\SOFTWARE\CLASSES\WOW6432NODE\TYPELIB\{f81696bb-82bb-484c-86ef-8a0678ed1d4d}, Quarantined, [f67c41a15f2b1c1a6717dee49072aa56], PUP.Optional.MoreResultsHub.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{B3540584-6A77-43BF-AC85-43F1E0DFA786}, Quarantined, [f67c41a15f2b1c1a6717dee49072aa56], PUP.Optional.MoreResultsHub.A, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{B3540584-6A77-43BF-AC85-43F1E0DFA786}, Quarantined, [f67c41a15f2b1c1a6717dee49072aa56], PUP.Optional.MoreResultsHub.A, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{B3540584-6A77-43BF-AC85-43F1E0DFA786}, Quarantined, [f67c41a15f2b1c1a6717dee49072aa56], PUP.Optional.DiscoveryApp.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\More Results Hub, Quarantined, [dd95eaf8b8d2bb7b4291bd04c73adb25], PUP.Optional.MoreResultsHub.A, HKLM\SOFTWARE\WOW6432NODE\MoreResultsHub, Quarantined, [175bac36cfbba2940624efa9f410fc04], Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 3PUP.Optional.MoreResultsHub.A, C:\Program Files (x86)\More Results Hub, Quarantined, [2b4707db68226dc93e9f10f236cd966a], PUP.Optional.MoreResultsHub.A, C:\Program Files (x86)\More Results Hub\Extensions, Quarantined, [2b4707db68226dc93e9f10f236cd966a], PUP.Optional.MoreResultsHub.A, C:\Users\{username}\AppData\Local\Temp\More Results Hub, Quarantined, [4d258a58236794a222bce91940c32ad6], Files: 6PUP.Optional.MoreResultsHub.A, C:\Program Files (x86)\More Results Hub\Extensions\b3540584-6a77-43bf-ac85-43f1e0dfa786.dll, Quarantined, [f67c41a15f2b1c1a6717dee49072aa56], PUP.Optional.DiscoveryApp.A, C:\Users\{username}\Desktop\See Results Hub.exe, Quarantined, [a2d009d9800a61d591c3efd3b24fdf21], PUP.Optional.DiscoveryApp.A, C:\Program Files (x86)\More Results Hub\Uninstaller.exe, Quarantined, [dd95eaf8b8d2bb7b4291bd04c73adb25], PUP.Optional.MoreResultsHub.A, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\hpq2vqto.default\extensions\firefox@www.moreresultshub.com.xpi, Quarantined, [650d588afa90ca6ca87e6c2c34d0d42c], PUP.Optional.MoreResultsHub.A, C:\Program Files (x86)\More Results Hub\7za.exe, Quarantined, [2b4707db68226dc93e9f10f236cd966a], PUP.Optional.MoreResultsHub.A, C:\Program Files (x86)\More Results Hub\Extensions\firefox@www.moreresultshub.com.xpi, Quarantined, [2b4707db68226dc93e9f10f236cd966a], Physical Sectors: 0(No malicious items detected)(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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