hirningb Posted July 14, 2015 ID:976277 Share Posted July 14, 2015 Hello, I am having a problem with updating and scanning. when i go to update all it does is come up with the current software version. On the main statr up screen it says its unable to access update server with a nearly full blue bar. If you Cancel the update and just try to scan it will go for about three seconds and stop. Ha anyone had this problem before and know what i can do??? Thank you HirningB Link to post Share on other sites More sharing options...
Firefox Posted July 14, 2015 ID:976282 Share Posted July 14, 2015 Hello and Welcome to Malwarebytes Let's try this first....Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process for version 2xIf that does not correct the issue, then Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs (the three files should be CheckResults.txt, FRST.txt and Addition.txt)NOTE: There is an FAQ section with valuable information located here => Common Questions, Issues, and their SolutionsThank You, Firefox Link to post Share on other sites More sharing options...
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