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Updating Database Issues

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Let me explain a few things. I usually take decent care of my PC, especially from malware (hence I use Malwarebytes  ^_^), but recently I let my son use the computer for what every he wanted to be honest. Once I had returned to my PC, it had a few toolbars, constant redirects/popups on chrome, as well as it randomly crashing, and a few new applications on my desktop. I don't want to know how they got there, I want to get rid of them. But here is my problem, Malwarebytes now thinks that my database is out of date - 








But every time I go to update the database it tells me it is up-to-date or no updates were found, then tells me to update soon afterwards. I am going to assume that this is what ever my son has done to the poor PC, but I am not sure. I really would like to scan and get this thing cleaned up, any ideas or help?




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Hello RyanHope1987 and :welcome:
Before any other steps are taken, please capture the following information gathering data for Experts/Staffers:

  • Please read the topic Diagnostic Logs and then individually ATTACH the 3 requested logs in your next reply to this thread only.
  • The 3 files, from Step 1, to be individually ATTACHED from your desktop are CheckResults.txt, FRST.txt and Addition.txt. Please do not Zip or Copy and Paste them into a reply. Please do not alter, any FRST categories as they are pre-configured for this forum.

Thank You.

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  • Root Admin

Actually if you already have signs of toolbars and popups it's probably best that you have someone assist you in checking and if need be clean the computer.


I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.

Thank you

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