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Hi,

 

Bit embaressing - I'm supposed to be a good computer user - but I've managed to contract some malware on my machine.  

 

I've done a scan with Malware Bytes (free), Spybot Search & Destroy, 

 

I get popups from avast saying that helpfully it's blocking access to various URLs, including anythingcago.com, opticguardzip.net, simplesitescan.net and others - coming from svchost.exe.  Which makes me think I have an rouge service, or some infected service.  

 

What have I missed?  

 

Thanks

Addition.txt

FRST.txt

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  • Staff

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll try to help your with your issue.
 
     
    
Before we start please read and note the following:

  • We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this. Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable.
  • Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
  • Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Keep in mind that private life gets in the way too. Note that we may live in totally different time zones, what may cause some delays between answers.
  • Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
  • Do not paste the logs in your posts, attachments make my work easier. There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Always attach reports from all tools.
  • Always execute my instructions in given order. If for some reason you cannot completely follow one instruction, inform me about that.
  • I volunteer to help you, so please, do not ask for help for your company/business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

:excl: I can't foresee everything, so if anything not covered in my instructions happens, please stop and inform me!
:excl: There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
  warning.gif Rules and policies
 
We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!
 
Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.
 
 



 
 

51a612a8b27e2-Zoek.png Scan with ZOEK
 
Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
  • Right-click on 51a612a8b27e2-Zoek.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Wait patiently until the main console will appear, it may take a minute or two.
  • In the main box please paste in the following script:
    createsrpoint;bitsadmin /reset /allusers;bautoclean;emptyalltemp;ipconfig /flushdns;b
  • Make sure that Scan All Users option is checked.
  • Push Run Script and wait patiently. The scan may take a couple of minutes.
  • When the scan completes, a zoek-results logfile should open in notepad.
  • If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
  • Post its content into your next reply.
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Hi,

 

Have run Zoek - it asked for a reboot which I dutifully gave it.  Here's the log:

 
Zoek.exe v5.0.0.0 Updated 04-May-2015
Tool run by noobulator on 04/07/2015 at 11:29:03.63.
Microsoft Windows 7 Professional  6.1.7601 Service Pack 1 x64
Running in: Normal Mode Internet Access Detected
Launched: D:\zoek.exe [scan all users] [script inserted] 
 
==== Older Logs ======================
 
C:\zoek-results2015-07-03-080739.log 17635 bytes
 
==== System Restore Info ======================
 
04/07/2015 11:31:23 Zoek.exe System Restore Point Created Successfully.
 
==== Empty Folders Check ======================
 
C:\Users\noobette\AppData\Roaming\Apple Computer deleted successfully
 
==== Deleting CLSID Registry Keys ======================
 
 
==== Deleting CLSID Registry Values ======================
 
 
==== Deleting Services ======================
 
 
==== Batch Command(s) Run By Tool======================
 
 
==== Deleting Files \ Folders ======================
 
C:\PROGRA~3\Package Cache deleted
C:\Windows\SysNative\config\systemprofile\Searches deleted
C:\windows\SysNative\GroupPolicy\Machine deleted
C:\windows\SysNative\GroupPolicy\User deleted
C:\windows\SysNative\GroupPolicy\gpt.ini deleted
 
==== Firefox Extensions Registry ======================
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox\Extensions]
"wrc@avast.com"="C:\Program Files\AVAST Software\Avast\WebRep\FF" [06/06/2015 19:11]
 
==== Chromium Look ======================
 
Google Chrome Version: 43.0.2357.130
 
HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
eofcbnmajmjmplflapaojjnihcjkigck - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChromeSp.crx[04/04/2015 00:21]
gomekmidlodglbbmalcneegieacbdmki - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx[04/04/2015 00:21]
 
Avast SafePrice - noobette\AppData\Local\Google\Chrome\User Data\Default\Extensions\eofcbnmajmjmplflapaojjnihcjkigck
Avast Online Security - noobette\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki
Chrome Hotword Shared Module - noobette\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg
Google Voice Search Hotword (Beta) - noobulator\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn
ColorZilla - noobulator\AppData\Local\Google\Chrome\User Data\Default\Extensions\bhlhnicpbhignbdhedgjhgdocnmhomnp
AdBlock - noobulator\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom
Avast Online Security - noobulator\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki
LastPass - noobulator\AppData\Local\Google\Chrome\User Data\Default\Extensions\hdokiejnpimakedhajhdlcegeplioahd
Rapportive - noobulator\AppData\Local\Google\Chrome\User Data\Default\Extensions\hihakjfhbmlmjdnnhegiciffjplmdhin
 
==== Chromium Startpages ======================
 
C:\Users\noobette\AppData\Local\Google\Chrome\User Data\Default\Preferences
40mQ8O//0sS1b8srvbab1CRlSrxoNCr9T80NAkfzx0gHyVS+p1Zow+1FzLMu9PiGwwFyN80HIB7GI/dIa0wC9K/2OrrzcHEhVH96DacTtWQqjfDVtZPjT7Xwv23dgoWcpbkRC86jMJot3dmX9xnn0KzoVc9gDOHSIkBLbkkr6Sp3LGXCCM4L0DJgxdFwaLr5WBzgC3y5x0/wwPIwN4PtIaK3BhH6njlksfnKwwIJ9iRT41V4BqbWu4mszO/7VJ3HJyw2DBpIc2grU9ZRRxrV3fRQG4wIDAQAB","manifest_version":2,"name":"Google Now","oauth2":{"auto_approve":true,"scopes":["https://www.googleapis.com/auth/gcm","https://www.googleapis.com/auth/googlenow]},"optional_permissions":["background"],"permissions":["alarms","gcm","identity","metricsPrivate","notifications","storage","tabs","webstorePrivate","*://*.google.com/*","*://*.gstatic.com/*","https://*.googleapis.com/chromenow/v1/*","https://*.googleapis.com/gcm/*","https://*.googleusercontent.com/*"],"version":"1.2.0.1"},"path":"C:\\ProgramFiles (x86)\\Google\\Chrome\\Application\\43.0.2357.81\\resources\\google_now","preferences":{},"regular_only_preferences":{},"state":1,"was_installed_by_default":false,"was_installed_by_oem":false},"pjkljhegncpnkpknbcohdijeoejaedia":{"ack_external":true,"active_permissions":{"api":["notifications"],"manifest_permissions":[]},"app_launcher_ordinal":"x","commands":{},"content_settings":[],"creation_flags":137,"events":[],"from_bookmark":false,"from_webstore":true,"granted_permissions":{"api":["notifications"],"manifest_permissions":[]},"incognito_content_settings":[],"incognito_preferences":{},"install_time":"13077980117522550","lastpingday":"13080380418283250","location":1,"manifest":{"app":{"launch":{"container":"tab","web_url":"https://mail.google.com/mail/ca"},"urls":["*://mail.google.com/mail/ca"]},"current_locale":"en_US","default_locale":"en","description":"Fast, searchable email with less spam.","icons":{"128":"128.png"},"key":"MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDCuGglK43iAz3J9BEYK/Mz6ZhloIMMDqQSAaf3vJt4eHbTbSDsu4WdQ9dQDRcKlg8nwQdePBt0C3PSUBtiSNSS37Z3qEGfS7LCju3h6pI1Yr9MQtxw+jUa7kXXIS09VV73pEFUT/F7c6Qe8L5ZxgAcBvXBh1Fie63qb02I9XQ/CQIDAQAB","manifest_version":2,"name":"Gmail","options_page":"https://mail.google.com/mail/ca/#settings","permissions":["notifications"],"update_url":"http://clients2.google.com/service/update2/crx","version":"8.1"},"page_ordinal":"n","path":"pjkljhegncpnkpknbcohdijeoejaedia\\8.1_0","preferences":{},"regular_only_preferences":{},"state":1,"was_installed_by_default":true,"was_installed_by_oem":false}}},"pinned_tabs":[],"protection":{"macs":{"browser":{"show_home_button":"504A14ECD84A8F0ED6441E7D02A8B5B7BFDFB3C2A2F180A9A52A70D58A2C554A"},"default_search_provider":{"keyword":"DEF434250884FF2FA53E0E4629B738984E52C35AE73D783E880A1452763A7343","name":"E0B264D0781A008CE435C83D2950E567DFA49B4BC20DE8475DF166677AA9B25B","search_url":"AFB6304B1116C77846AD5D0C2FBC938183611A8E9379F723C76B815A724A127A"},"default_search_provider_data":{"template_url_data":"6AE46A845541A81F0864210914B7A16F40FA1A7F80740B6B2654D6136AC3D3B2"},"extensions":{"settings":{"aapocclcgogkmnckokdopfmhonfmgoek":"B3D2A6191C9388FBEDA64B532840250E32851B931D1D15BC183903CFF13F7D1B","ahfgeienlihckogmohjhadlkjgocpleb":"75B777837613804D666D194D18AD2447645A498950E450D1FC895A02B44A1ED5","aohghmighlieiainnegkcijnfilokake":"110D7AC1CAB6D2D4C70813ABCAA74DA520F15E94139E18D1AE5D57871D7DFE26","apdfllckaahabafndbhieahigkjlhalf":"C257A9ED85118AEC17BD0FA1E3704E281B6B0F24F729DCF582300B35E688ED47","bepbmhgboaologfdajaanbcjmnhjmhfn":"E6A4A619E8C61B72BC5E2BBDF32DE19E8CE3F5416CBEC4ED735BCECB46941B6C","blpcfgokakmgnkcojhhkbfbldkacnbeo":"E7BA3B7F87332A5173E44A135F2DD910475DC0D4AD3CD47E4BAF9501A94EA3A7","coobgpohoikkiipiblmjeljniedjpjpf":"E02695E39F2F9E428523113D52B94CDCF4DF04C348E35FB6833955314572B507","eemcgdkfndhakfknompkggombfjjjeno":"F944E46503C7F6CBF80EDFA4C942376C23003005E2709EBB766337BA487B0C49","ennkphjdgehloodpbhlhldgbnhmacadg":"D36E8B0111E53A7983878AB3D07A6B9E02A321DAFE9F31B9D23E65F52954946D","eofcbnmajmjmplflapaojjnihcjkigck":"E57B5AB8FA560EA747A5B383A8F656456D701C4CECC68B19A138B14C9FB3CF43","felcaaldnbdncclmgdcncolpebgiejap":"4242AC04FEA490E1193992E0EBF0454297CE9DE28F76A3A7E459D2D0D147F984","gfdkimpbcpahaombhbimeihdjnejgicl":"AB0905C2722807C72F0E11DB7676752B7A07C4492EEDB273644C8CEE1CC751F0","gomekmidlodglbbmalcneegieacbdmki":"84D76BE1C96F1618A59859A179697F05C8BD4B44FEB29F6C3A6C3D8BAC256846","kmendfapggjehodndflmmgagdbamhnfd":"F2B388C367A9627548F71DE7F1AA6378F09BC58C68331CA5A9171F47DB95B408","lccekmodgklaepjeofjdjpbminllajkg":"10E80554142932994995D2CC039097AB219BD563D33E19FD70B1A06B95D0877F","mfehgcgbbipciphmccgaenjidiccnmng":"02369E7E4FEA3934EDA4FFFD4CC4914D46A6F3EBE849AE9573516CB031B3F115","mfffpogegjflfpflabcdkioaeobkgjik":"C375635676AE2CDE522398192CD17CA53E0C34DF2F329D4FF2C2E613FD92C31D","mgndgikekgjfcpckkfioiadnlibdjbkf":"1C0EEDFD882BE67EB3D48A821B2D0C571B8D80A56092EB1F181142750AD4E9B0","mhjfbmdgcfjbbpaeojofohoefgiehjai":"2FDDF134A37279C54D3DFA5034352D88925A2692FDBAFE9F275B80F811858E47","nbpagnldghgfoolbancepceaanlmhfmd":"35C7607E4F27310271700B07F633C23001B96A0DF0E0E820D1BCB7AB100C536A","neajdppkdcdipfabeoofebfddakdcjhd":"605B2668AA28C67489BEBC26BFC2D03DC9DA12CD1B7FEDE608EAB9287F85E48E","nkeimhogjdpnpccoofpliimaahmaaome":"4566B9676FC22081B263308F6A889448CF69C50498CE9B6FCC747FD691151171","nmmhkkegccagdldgiimedpiccmgmieda":"0E00BD4D7B43D3AAF312761BB4D87AA6E64DF8F7CF49A18B532A90BDB206BF8F","pafkbggdmjlpgkdkcbjmhmfcdpncadgh":"68B58DE93BFDCDBE659C0E051C4508DBF28118B04431D3AC9C4F5AAFA4CB3019","pjkljhegncpnkpknbcohdijeoejaedia":"999BC2C273FABB9C082E865E6D660956734C3D59D5F4EC3F0A4A115E86A71412"}},"google":{"services":{"last_username":"7CD94046B9620B2AB645681492736D75738A26D03C426341F7B43BE6EB82E050","username":"67850B57449871C9F42C15374D47853EE5153A487AADB3B2D111CA29DD0E238D"}},"homepage":"1395042B003A3DC09B1BC7E29E8401F30A666590E0AE2F1D896E7E710C454C7D","homepage_is_newtabpage":"42EDF4A42250DDC4BA4611FCAEB6970DDE7E702DC2ED759820C5C4C17A6D6FE1","pinned_tabs":"448322D54C2DF01B6606461DA9A1D3B4C8469FDA48BDF8395399C710F86B38EB","prefs":{"preference_reset_time":"7725462BF2AAC91BAAEB9286707003D9A8E772AE5790FCDD8D0883F33A4793DD"},"profile":{"reset_prompt_memento":"F7D94D386EE5BAEA34B8427BDB204FF3FFD479BDF2C64375B95FB53B7D159614"},"safebrowsing":{"incidents_sent":"664833FF1560F210C76563E100BF5F2C06D80E5E0EAE2589B48E57E2DC37E503"},"search_provider_overrides":"CE27950153F2606C32107E0AEF6C5A4254D6D19FA8BBD38E072A8FCA3DE00207","session":{"restore_on_startup":"6AFD2AB08FE90C8F2CCFB410FEDBFE56D58417C5A074094068DFEE282265E28A","startup_urls":"F407A1BEB9E88D61BAB610B3020B273168B709F775C3E3CF8F7463D6BBE1E5AE"},"software_reporter":{"prompt_reason":"2606EC8773E580598518BE24AB4FC7991B3864E996110240CFC33643E0E8DC37","prompt_seed":"886530549433BCF687F759DE0C68DAFB4C61874E6BD767E75F4FE48E43221F18","prompt_version":"E5378262C3894221D5A7B7EC2E7DF9E2E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==== Chromium Fix ======================
 
C:\Users\noobulator\AppData\Local\Chromium\User Data\Default\Local Storage\https_static.olark.com_0.localstorage deleted successfully
C:\Users\noobulator\AppData\Local\Chromium\User Data\Default\Local Storage\https_static.olark.com_0.localstorage-journal deleted successfully
 
==== Set IE to Default ======================
 
Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
 
New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
 
==== All HKCU SearchScopes ======================
 
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
{012E1000-F331-11DB-8314-0800200C9A66} Google  Url="http://www.google.com/search?q={searchTerms}"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing  Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC"
{2f23ab71-4ac6-41f2-a955-ea576e553146} Bing  Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IESR02"
 
==== Empty IE Cache ======================
 
C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\noobette\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\noobette\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Users\noobulator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\noobulator\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
 
==== Empty FireFox Cache ======================
 
No FireFox Profiles found
 
==== Empty Chrome Cache ======================
 
C:\Users\noobette\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully
C:\Users\noobulator\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully
 
==== Empty All Flash Cache ======================
 
Flash Cache Emptied Successfully
 
==== Empty All Java Cache ======================
 
Java Cache cleared successfully
 
==== C:\zoek_backup content ======================
 
C:\zoek_backup (files=258 folders=338 1563052828 bytes)
 
==== Empty Temp Folders ======================
 
C:\Users\noobette\AppData\Local\Temp emptied successfully
C:\Users\noobulator\AppData\Local\Temp will be emptied at reboot
C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot
 
==== After Reboot ======================
 
==== Empty Temp Folders ======================
 
C:\Windows\Temp successfully emptied
C:\Users\NOOBUL~1\AppData\Local\Temp successfully emptied
 
==== Empty Recycle Bin ======================
 
C:\$RECYCLE.BIN successfully emptied
 
==== EOF on 04/07/2015 at 12:22:12.78 ======================
 
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  • Staff

Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself :)
 
 

Recommended reading:

 
 
icon_exclaim.gifMUST READ - security tips:

icon_exclaim.gifMUST READ - general maintenance:

The Importance of Software Updating:

 

 
In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.
 
Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.

Recommended additional software:

 
 
icon_arrow.gifCCleaner - to clean unneeded temporary files.
icon_arrow.gifMalwarebytes' Anti-Malware - to scan your system from time to time in search for malware.
icon_arrow.gifMalwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
icon_arrow.gifMcShield - to prevent infections spread by removable media.
icon_arrow.gifUnchecky - to prevent from installing additional foistware, implemented in legitimate installations.
icon_arrow.gifAdblock - to surf the web without annoying ads! 
 
 

Post-cleanup procedures:

 

 
Download DelFix by Xplode and save it to your desktop.

  • Run the tool by right click on the 51a5ce45263de-delfix.png icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run.
  • The program will run for a few seconds and display a notepad report. You do not need to attach it.

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning. 
 
 
 


My help is free for everybody.

If you're happy with the help provided and/or wish to show your appreciation for the assistance you received, then you can consider a donation: 
btn_donateCC_LG.gif

 

Thank you!

 
 
Stay safe,
TwinHeadedEagle   :)

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  • 3 weeks later...
  • Root Admin

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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