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Selective internet connection problems after malware removal


dusty
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Malwarebytes quarrantined malware and since then Windows no longer updates, Microsoft Secutiy Essentials won't turn on or update. Itunes program will not connect to internet. I am guessing files were corrupted by virus, removed by Mbam and then deleted. is a recovery point a way to reinstall missing/corrupted files, a reinstallation? How do i recover? I am on the net typing this on the machine, so it must be a networking issue, not a hardware problem. Thanks for any help. this was the site that did the damage. I downloaded their virus instead of audacity:   http://sourceforge.net/projects/audacity/

Dusty

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Hello and :welcome: :
Sometimes, malware removal can corrupt the Winsock stack or otherwise disrupt network connectivity.

 

We are not permitted to work on possible malware-related issues here in this section of the forum.
Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue - the helper will assist with cleanup and repair.

Thanks,

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re: live link. I expected Malware operatives would want to study the virus. In quarantining the malware my software and funcionality was destroyed. Since the original post i have discovered that My recovery points have been ruined, too. That isn't what Malewarbytes should be about. How else would I get this info to them? If there is a virus input section, please send the link along.

Second I don't want anyone else to stumble into this viper's nest.

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