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Removal instructions for Com Notification

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What is Com Notification?

The Malwarebytes research team has determined that Com Notification is adware. These adware applications display advertisements not originating from the sites you are browsing.

How do I know if my computer is affected by Com Notification?

You may see these tasks in your Task Scheduler:

warning3.png

and this entry in your list of installed programs:

warning4.png

How did Com Notification get on my computer?

Adware applications use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove Com Notification?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted application.

  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan Now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Com Notification?
  • No, Malwarebytes' Anti-Malware removes Com Notification completely.
  • This PUP creates some scheduled tasks. You can read here how to check for and, if necessary, remove Scheduled Tasks.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this adware.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Com Notification adware. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late.

protection1.png

Technical details for experts

No visible signs in a HijackThis log

You may see these entries in FRST logs:

 C:\Windows\System32\Tasks\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5 C:\Windows\Tasks\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5_user.job C:\Windows\Tasks\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5.job C:\Program Files (x86)\Com NotificationV18.05Com NotificationV18.05 (HKLM-x32\...\Com NotificationV18.05) (Version: 1.36.01.22 - Com NotificationV18.05)Task: {194BFC1A-66E5-4EBB-A164-BB7D2DC6878D} - System32\Tasks\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5_user => C:\Program Files (x86)\Com NotificationV18.05\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5.exe [2015-06-25] (Com NotificationV18.05) <==== ATTENTIONTask: {586CF809-7EC6-4484-AD8F-19D965528474} - System32\Tasks\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5 => C:\Program Files (x86)\Com NotificationV18.05\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5.exe [2015-06-25] (Com NotificationV18.05) <==== ATTENTIONTask: C:\Windows\Tasks\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5.job => C:\Program Files (x86)\Com NotificationV18.05\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5.exe <==== ATTENTIONTask: C:\Windows\Tasks\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5_user.job => C:\Program Files (x86)\Com NotificationV18.05\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5.exe <==== ATTENTION
Alterations made by the installer:

File system details [View: All details] (Selection)---------------------------------------------------    Adds the folder C:\Program Files (x86)\Com NotificationV18.05       Adds the file aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5.exe"="25/06/2015 09:13, 1105408 bytes, A       Adds the file Uninstall.exe"="25/06/2015 09:13, 122368 bytes, A       Adds the file utils.exe"="25/06/2015 09:13, 1368056 bytes, A    In the existing folder C:\Windows\System32\Tasks       Adds the file aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5"="25/06/2015 09:13, 5486 bytes, A       Adds the file aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5_user"="25/06/2015 09:13, 5498 bytes, A    In the existing folder C:\Windows\Tasks       Adds the file aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5.job"="25/06/2015 09:13, 2456 bytes, A       Adds the file aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5_user.job"="25/06/2015 09:13, 2456 bytes, ARegistry details [View: All details] (Selection)------------------------------------------------    [HKEY_LOCAL_MACHINE\SOFTWARE\ArenaHD]       "value"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\HighDefAction]       "value"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\InstalledBrowserExtensions\27058]       "71569"="REG_SZ", "Com NotificationV18.05"    [HKEY_LOCAL_MACHINE\SOFTWARE\InstalledBrowserExtensions\27058\Status]       "Installed"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\CompatibilityAdapter\Signatures]       "aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5.job"="REG_BINARY, ................................       "aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5.job.fp"="REG_DWORD", -1489025588       "aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5_user.job"="REG_BINARY, ................................       "aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5_user.job.fp"="REG_DWORD", -208517878    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AppDataLow\Software\Crossrider]       "Bic"="REG_SZ", "2f2bc621a7c304774b7408716c3e8213IE"       "Verifier"="REG_SZ", "6ef6eac254a7632839836d3cb24698df"    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ArenaHD]       "value"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\HighDefAction]       "value"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\InstalledBrowserExtensions\27058]       "71569"="REG_SZ", "Com NotificationV18.05"    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\InstalledBrowserExtensions\27058\Status]       "Installed"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Com NotificationV18.05]       "CrAppId"="REG_SZ", "71569"       "CrPublisherId"="REG_SZ", "27058"       "DisplayIcon"="REG_SZ", "C:\Program Files (x86)\Com NotificationV18.05\utils.exe"       "DisplayName"="REG_SZ", "Com NotificationV18.05"       "DisplayVersion"="REG_SZ", "1.36.01.22"       "Publisher"="REG_SZ", "Com NotificationV18.05"       "UninstallString"="REG_SZ", "C:\Program Files (x86)\Com NotificationV18.05\Uninstall.exe /fcp=1  "    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\YorkNewCin]       "value"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SOFTWARE\YorkNewCin]       "value"="REG_DWORD", 1    [HKEY_CURRENT_USER\Software\AppDataLow\Software\Crossrider]       "Bic"="REG_SZ", "2f2bc621a7c304774b7408716c3e8213IE"       "Verifier"="REG_SZ", "6ef6eac254a7632839836d3cb24698df"    [HKEY_CURRENT_USER\Software\ArenaHD]       "value"="REG_DWORD", 1    [HKEY_CURRENT_USER\Software\HighDefAction]       "value"="REG_DWORD", 1    [HKEY_CURRENT_USER\Software\InstalledBrowserExtensions\27058]       "71569"="REG_SZ", "Com NotificationV18.05"    [HKEY_CURRENT_USER\Software\InstalledBrowserExtensions\27058\Status]       "Installed"="REG_DWORD", 1    [HKEY_CURRENT_USER\Software\InstalledBrowserExtensions\Com NotificationV18.05]       "71569"="REG_SZ", "Com NotificationV18.05"    [HKEY_CURRENT_USER\Software\YorkNewCin]       "value"="REG_DWORD", 1
Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 25/06/2015Scan Time: 09:23Logfile: mbamComNotification.txtAdministrator: YesVersion: 2.1.8.1057Malware Database: v2015.06.25.01Rootkit Database: v2015.06.22.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x64File System: NTFSUser: {username}Scan Type: Threat ScanResult: CompletedObjects Scanned: 331522Time Elapsed: 4 min, 45 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: DisabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 16PUP.Optional.HighDefAction.A, HKLM\SOFTWARE\HighDefAction, Quarantined, [ac39c3fb404af4428dfcabe4d3327987], PUP.Optional.YorkNewCin.A, HKLM\SOFTWARE\YorkNewCin, Quarantined, [23c2cbf3c8c2bd79474d6926fb0a827e], PUP.Optional.CinemaPlus.C, HKLM\SOFTWARE\ARENAHD, Quarantined, [9f46e2dc3e4cb1854223434856aff40c], PUP.Optional.CrossRider.A, HKLM\SOFTWARE\INSTALLEDBROWSEREXTENSIONS\27058, Quarantined, [9f462a9494f6a195f6bb9b9d3acadf21], PUP.Optional.HighDefAction.A, HKLM\SOFTWARE\WOW6432NODE\HighDefAction, Quarantined, [f1f45f5f58325cda0a7f048bb94c54ac], PUP.Optional.YorkNewCin.A, HKLM\SOFTWARE\WOW6432NODE\YorkNewCin, Quarantined, [c61f437bb3d7ca6c167e0d8209fc44bc], PUP.Optional.CrossRider.C, HKLM\SOFTWARE\WOW6432NODE\APPDATALOW\SOFTWARE\Crossrider, Quarantined, [4a9b7747b4d6b97db4339d597e8522de], PUP.Optional.CinemaPlus.C, HKLM\SOFTWARE\WOW6432NODE\ARENAHD, Quarantined, [d70e13ab08821026dd886526cf3634cc], PUP.Optional.CrossRider.A, HKLM\SOFTWARE\WOW6432NODE\INSTALLEDBROWSEREXTENSIONS\27058, Quarantined, [42a3ead4375320167938f64250b4b848], PUP.Optional.HighDefAction.A, HKCU\SOFTWARE\HighDefAction, Quarantined, [33b29d2155359a9c96f2e5aa34d131cf], PUP.Optional.YorkNewCin.A, HKCU\SOFTWARE\YorkNewCin, Quarantined, [766f0db15a30cf67ccc7bcd373925aa6], PUP.Optional.CrossRider.A, HKCU\SOFTWARE\APPDATALOW\SOFTWARE\Crossrider, Quarantined, [9c492b93f6943afc8f50aebfa4619070], PUP.Optional.CinemaPlus.C, HKCU\SOFTWARE\ARENAHD, Quarantined, [b3324876c6c4f640055f3c4ff0150df3], PUP.Optional.CrossRider.A, HKCU\SOFTWARE\INSTALLEDBROWSEREXTENSIONS\27058, Quarantined, [1dc8c4fac6c4191d062ff2253dc719e7], PUP.Optional.CrossRider.A, HKCU\SOFTWARE\INSTALLEDBROWSEREXTENSIONS\Com NotificationV18.05, Quarantined, [0dd8249a7b0fa88e2f69a864dd2733cd], PUP.Optional.ComNotifications.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Com NotificationV18.05, Quarantined, [667f2698a0ea57df2b6a638e5ba8ba46], Registry Values: 6PUP.Optional.CinemaPlus.C, HKLM\SOFTWARE\ARENAHD|value, 1, Quarantined, [9f46e2dc3e4cb1854223434856aff40c]PUP.Optional.PCTuner.C, HKLM\SOFTWARE\HIGHDEFACTION|value, 1, Quarantined, [74710eb0ff8b5bdb5917256647bea957]PUP.Optional.CinemaPlus.C, HKLM\SOFTWARE\WOW6432NODE\ARENAHD|value, 1, Quarantined, [d70e13ab08821026dd886526cf3634cc]PUP.Optional.PCTuner.C, HKLM\SOFTWARE\WOW6432NODE\HIGHDEFACTION|value, 1, Quarantined, [00e58c321a70d561660a523945c0e917]PUP.Optional.CinemaPlus.C, HKCU\SOFTWARE\ARENAHD|value, 1, Quarantined, [b3324876c6c4f640055f3c4ff0150df3]PUP.Optional.PCTuner.C, HKCU\SOFTWARE\HIGHDEFACTION|value, 1, Quarantined, [80652698d2b890a6beb00a814cb959a7]Registry Data: 0(No malicious items detected)Folders: 1PUP.Optional.ComNotifications.A, C:\Program Files (x86)\Com NotificationV18.05, Quarantined, [667f2698a0ea57df2b6a638e5ba8ba46], Files: 8PUP.Optional.ComNotification.A, C:\Users\{username}\Desktop\installer.exe, Quarantined, [3ea7d1ed632773c3989889fbed196f91], PUP.Optional.ComNotification.A, C:\Program Files (x86)\Com NotificationV18.05\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5.exe, Quarantined, [2fb6b30b3a50ca6cee423450d72f1ee2], PUP.Optional.ComNotification.A, C:\Program Files (x86)\Com NotificationV18.05\utils.exe, Quarantined, [568f9a2445458babdf51b7cd030333cd], PUP.Optional.CrossRider.T, C:\Windows\System32\Tasks\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5, Quarantined, [e104bb031773f541a92430f106fedb25], PUP.Optional.CrossRider.T, C:\Windows\System32\Tasks\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5_user, Quarantined, [d411ccf20882df57705d69b89a6ab14f], PUP.Optional.CrossRider.T, C:\Windows\Tasks\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5.job, Quarantined, [f3f29d21672395a1e55544359f66a15f], PUP.Optional.CrossRider.T, C:\Windows\Tasks\aedbdce3-c6c6-4e5e-9778-5f143f298e1a-5_user.job, Quarantined, [eff6e7d7434794a2f14952278d78d62a], PUP.Optional.ComNotifications.A, C:\Program Files (x86)\Com NotificationV18.05\Uninstall.exe, Quarantined, [667f2698a0ea57df2b6a638e5ba8ba46], Physical Sectors: 0(No malicious items detected)(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.

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