SDKDatabaseLoadDefaultsLoad failed with code:1812

[dkipp]

Hi Everyone:

Like a few others I'm getting SDKDatabaseLoadDefaultsLoad failed with code:1812 error on a few of my machines. I'm using the free version, ,but have never had a problem before this.

 

I've tried reinstall and safemode,

 

1)Open Malwarebytes (MBAM) > History > Quarantine > Delete All
Open Malwarebytes (MBAM) > History > Application Logs > Delete All

Click the Settings Tab

Click Advanced Settings make sure Enable Self-Protection Module is unchecked

 

2)For the SDK fail error code, I need you to check your scheduled scans.

Open Malwarebytes Anti-Malware > Settings > Automated Scheduling

 

Do you have more than 1 Threat and 1 Update scheduled?no
If you have more than 1 each, delete all the extras

 

3) I've also uninstalled Microsoft Essential jus to verify this was causing a problem.

 

Not really sure what it could be, like I said I've never had a problem with it.

Thanks

 

 

[Firefox]

Hello and Welcome to Malwarebytes

Please describe what you mean by "on a few of my machines"? Is this at a work place, home, school?

Let's try this first on one of the machines and see if it helps....

• Please uninstall your current version of MBAM and reinstall the latest build - MBAM Clean Removal Process for version 2x
• If that does not correct the issue, then Please read the following and in your next reply ATTACH the 3 requested logs - Diagnostic Logs

  (the three files should be CheckResults.txt, FRST.txt and Addition.txt)

• NOTE: There is an FAQ section with valuable information located here => Common Questions, Issues, and their Solutions

Thank You,

Firefox

[dkipp]

Thanks Firefox:

I have attached the logs....I thought it may have been since these machines were on our student domain, however I have machines that run malware bytes just fine on both of our domains..

Addition.txt

CheckResults.txt

FRST.txt

[Maurice Naggar]

Hello Dkipp.   

 

I somewhat suspect that the Windows WMI  ( windows management instrumentation) service is not on.   But more than that, the Windows Installer service is having issues.

as these snippets show:

Error: (06/19/2015 07:34:27 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Windows Installer service failed to start due to the following error:
%%1053

 

Error: (06/19/2015 07:34:27 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Installer service to connect.

 

Error: (06/19/2015 07:34:27 AM) (Source: DCOM) (EventID: 10005) (User: )
Description: 1053MSIServer{000C101C-0000-0000-C000-000000000046}

 

Those 2 services ( at least ) need to be properly in place.   After that, do a clean removal & new install as per this guide - MBAM Clean Removal Process for version 2x

[dkipp]

Let me try those repairs and I will post back...Thanks

[AdvancedSetup]

Also just so you're aware, MBAM is not free for use on any type of business, educational, or government computers. You need to be using a Business License and currently the business version is 1.75 not 2.x

Thanks

[sugita01]

Hi Is there any update on this because im encountering the same error as well on win server 2003.

[AdvancedSetup]

I'm sorry but Server is not officially supported by MBAM. Server 2003 is no longer supported by Microsoft either. The core OS of Server 2003 just does not fully support the required underlying API calls needed to run MBAM with all features. Depending on the installation and the hardware used you might get it to run but again it does not support running all the features of MBAM. It is highly unlikely that future builds of MBAM will support an OS that old either. It's possible but I wouldn't hold out expecting that it will be.

 

Thank you