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Removal instructions for Word Anchor


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What is Word Anchor?

 

The Malwarebytes research team has determined that Word Anchor is adware. These adware applications display advertisements not originating from the sites you are browsing.

 

How do I know if my computer is affected by Word Anchor?

You may see this entry in your list of installed programs:

 

warning4.png

and these warnings during install:

main.png

warning1.png

warning2.png

and this type of advertisements :

warning3.png

 

How did Word Anchor get on my computer?

 

Adware applications use different methods for distributing themselves. This particular one was bundled with other software.

 

How do I remove Word Anchor?

 

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.

  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
Is there anything else I need to do to get rid of Word Anchor?
  • No, Malwarebytes' Anti-Malware removes Word Anchor completely.
How would the full version of Malwarebytes Anti-Malware help protect me?

 

We hope our application and this guide have helped you eradicate this hijacker.  

 

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Word Anchor adware. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.

 

protection1.png

Technical details for experts

 

You will see these signs in a HijackThis log:

O23 - Service: WA 1.10.0.18 Client Service (wasvc_1.10.0.18) - WA - C:\Program Files (x86)\WordAnchor_1.10.0.18\Service\wasvc.exe
 

You may see these signs in FRST logs:

 (WA) C:\Program Files (x86)\WordAnchor_1.10.0.18\Service\wasvc.exe R2 wasvc_1.10.0.18; C:\Program Files (x86)\WordAnchor_1.10.0.18\Service\wasvc.exe [278616 2015-06-04] (WA) R1 wafd_1_10_0_18; C:\Windows\System32\drivers\wafd_1_10_0_18.sys [58240 2015-06-04] (WA) C:\Program Files (x86)\WordAnchor_1.10.0.18 (WA) C:\Windows\system32\Drivers\wafd_1_10_0_18.sysWordAnchor 1.10.0.18 (HKLM-x32\...\WordAnchor_1.10.0.18) (Version: 1.10.0.18 - WordAnchor)
 

 

Alterations made by the installer:

File system details [View: All details] (Selection)---------------------------------------------------    Adds the folder C:\Program Files (x86)\WordAnchor_1.10.0.18       Adds the file terms-of-service.rtf"="29-May-15 7:52 PM, 24234 bytes, A       Adds the file Uninstall.exe"="04-Jun-15 8:09 PM, 315192 bytes, A    Adds the folder C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses       Adds the file buildcrx-license.txt"="19-May-14 9:10 PM, 7074 bytes, A       Adds the file Info-ZIP-license.txt"="19-May-14 9:10 PM, 2944 bytes, A       Adds the file JSON-simple-license.txt"="30-Oct-14 2:55 AM, 11558 bytes, A       Adds the file nsJSON-license.txt"="19-May-14 9:10 PM, 809 bytes, A       Adds the file Nustache-license.txt"="30-Oct-14 2:55 AM, 1079 bytes, A       Adds the file TaskScheduler-license.txt"="30-Oct-14 2:55 AM, 0 bytes, A       Adds the file UAC-license.txt"="19-May-14 9:10 PM, 956 bytes, A    Adds the folder C:\Program Files (x86)\WordAnchor_1.10.0.18\Service       Adds the file wasvc.exe"="04-Jun-15 8:08 PM, 278616 bytes, A    In the existing folder C:\Windows\System32\drivers       Adds the file wafd_1_10_0_18.sys"="04-Jun-15 8:08 PM, 58240 bytes, ARegistry details [View: All details] (Selection)------------------------------------------------    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\WordAnchor_1.10.0.18]       "DisplayIcon"="REG_SZ", "C:\Program Files (x86)\WordAnchor_1.10.0.18\Uninstall.exe"       "DisplayName"="REG_SZ", "WordAnchor 1.10.0.18"       "DisplayVersion"="REG_SZ", "1.10.0.18"       "NoModify"="REG_DWORD", 1       "NoRepair"="REG_DWORD", 1       "Publisher"="REG_SZ", "WordAnchor"       "UninstallString"="REG_SZ", "C:\Program Files (x86)\WordAnchor_1.10.0.18\Uninstall.exe"       "URLInfoAbout"="REG_SZ", "http://www.wordanchorapp.com"    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\WordAnchor_1.10.0.18]       "cr-at"="REG_SZ", ""       "cr-pid"="REG_SZ", ""       "cr-ver"="REG_SZ", "43.0.2357.124"       "dbsr"="REG_SZ", "iexplore"       "features"="REG_SZ", "0x01000000"       "ff-at"="REG_SZ", ""       "ff-pid"="REG_SZ", ""       "ff-ver"="REG_SZ", "37.0.1 (x86 en-US)"       "hid"="REG_SZ", "D811DF37-D88F-6CFB-96AE-E5C215F8D72B"       "ie-at"="REG_SZ", ""       "ie-pid"="REG_SZ", ""       "ie-ver"="REG_SZ", "11.0.9600.17728"       "iid"="REG_SZ", "00000000-0000-0000-0000-000000000000"       "itm"="REG_SZ", "2015-06-17T11:18:30Z"       "nf-at"="REG_SZ", "1D546B57-17F2-566A-5235-64CBBEFFCD6B"       "nf-pid"="REG_SZ", "BB329844-79D5-4B5E-A9AF-53F07CDFDC25"       "nid"="REG_SZ", "3415C160-3827-4C33-88A4-E02CC667BFB8"       "osn"="REG_SZ", "Windows 8.1 Connected"       "ost"="REG_SZ", "x64"       "osv"="REG_SZ", "6.3.9600"       "user_sid"="REG_SZ", "S-1-5-21-3904814319-2759352178-2031478720-1001"       "ver"="REG_SZ", "1.10.0.18"    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wafd_1_10_0_18]       "DisplayName"="REG_SZ", "wafd_1_10_0_18"       "ErrorControl"="REG_DWORD", 1       "Group"="REG_SZ", "PNP_TDI"       "ImagePath"="REG_EXPAND_SZ, "system32\drivers\wafd_1_10_0_18.sys"       "Start"="REG_DWORD", 1       "Tag"="REG_DWORD", 11       "Type"="REG_DWORD", 1       "WOW64"="REG_DWORD", 1    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wasvc_1.10.0.18]       "Description"="REG_SZ", "This service enables WA 1.10.0.18 on HTTP websites"       "DisplayName"="REG_SZ", "WA 1.10.0.18 Client Service"       "ErrorControl"="REG_DWORD", 1       "ImagePath"="REG_EXPAND_SZ, ""C:\Program Files (x86)\WordAnchor_1.10.0.18\Service\wasvc.exe""       "ObjectName"="REG_SZ", "LocalSystem"       "Start"="REG_DWORD", 2       "Type"="REG_DWORD", 16       "WOW64"="REG_DWORD", 1
Malwarebytes Anti-Malware log:

Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 17-Jun-15Scan Time: 1:27:12 PMLogfile: mbamWordAnchor.txtAdministrator: YesVersion: 2.01.6.1022Malware Database: v2015.06.17.02Rootkit Database: v2015.06.15.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: DisabledOS: Windows 8.1CPU: x64File System: NTFSUser: {username}Scan Type: Threat ScanResult: CompletedObjects Scanned: 347046Time Elapsed: 29 min, 38 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 1PUP.Optional.WordAnchor.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\Service\wasvc.exe, 3136, Delete-on-Reboot, [af17c3f8e2a81422f57d22609f6741bf]Modules: 0(No malicious items detected)Registry Keys: 3PUP.Optional.WordAnchor.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\wasvc_1.10.0.18, Quarantined, [af17c3f8e2a81422f57d22609f6741bf], PUP.Optional.WordAnchor.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\WordAnchor_1.10.0.18, Quarantined, [71553c7f4d3dc2743042790923e39d63], PUP.Optional.WordAnchor.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\wafd_1_10_0_18, Quarantined, [7f47902b7416a98da5a41b76897cae52], Registry Values: 1PUP.Optional.Vitruvian.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\wasvc_1.10.0.18|ImagePath, "C:\Program Files (x86)\WordAnchor_1.10.0.18\Service\wasvc.exe", Quarantined, [20a635866b1f8aaccafaafdba65f10f0]Registry Data: 0(No malicious items detected)Folders: 3PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18, Delete-on-Reboot, [e3e308b3e9a1191d7a43d5ae788e42be], PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\Service, Delete-on-Reboot, [e3e308b3e9a1191d7a43d5ae788e42be], Files: 16PUP.Optional.WordAnchor.A, C:\WINDOWS\SYSTEM32\drivers\wafd_1_10_0_18.sys, Delete-on-Reboot, [0bc8114b3ff5b8d427762a5ee7bfb935], PUP.Optional.WordAnchor.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\Service\wasvc.exe, Delete-on-Reboot, [af17c3f8e2a81422f57d22609f6741bf], PUP.Optional.WordAnchor.A, C:\Users\{username}\Desktop\WordAnchor.exe, Quarantined, [96306b50bad0e65011617d0510f653ad], PUP.Optional.WordAnchor.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\Uninstall.exe, Quarantined, [71553c7f4d3dc2743042790923e39d63], PUP.Optional.Vitruvian.A, C:\Users\{username}\AppData\Local\Temp\vitruvian-installer-install-v0003, Quarantined, [c501ceed1d6d56e011c1a1dd4cb931cf], PUP.Optional.Vitruvian.A, C:\Users\{username}\AppData\Local\Temp\vitruvian-installer-processes-v0002, Quarantined, [19ad2c8f8ffbab8b5181d6a87b8a50b0], PUP.Optional.Vitruvian.A, C:\Users\{username}\AppData\Local\Temp\vitruvian-installer-scheduledtasks-v0001, Quarantined, [7b4bc9f297f379bd49895f1f21e440c0], PUP.Optional.Vitruvian.A, C:\Users\{username}\AppData\Local\Temp\vitruvian-installer-softwareregkeys-v0002, Quarantined, [b6104c6ff793af87dbf7592524e1748c], PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\terms-of-service.rtf, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\buildcrx-license.txt, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\Info-ZIP-license.txt, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\JSON-simple-license.txt, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\nsJSON-license.txt, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\Nustache-license.txt, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\TaskScheduler-license.txt, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\UAC-license.txt, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], Physical Sectors: 0(No malicious items detected)(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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