Jump to content

False Positive Removal Request - InstallBay


SorinNita

Recommended Posts

My name is Sorin any I am writing you on behalf of my company- SIEN.

 

SIEN is the developer and owner of the well known InstallBay installer and of many other products, software, sites and portals. 

 

I am approaching you as it seems that lately our installer has been marked as a PUP by Malwarebytes. SIEN has been in this industry for years, we are partners with some of the big names in the software industry and our installer is completely compliant with all requirements, including the MMPC guidelines.

 

Please see the exe attached for our installer flow. We are pretty sure that the flow is compliant with the rules and regulations in the industry, but if we are not compliant with the Malwarebytes guidelines and we need to revise our flow we will fully cooperate and revise accordingly.

 

If you need any more information regarding our company or installer please don't hesitate to ask I am more than happy to provide you with any information needed.

 

Thanks,

Sorin

InstallBay_Detection.txt

InstallBay_FalsePositive_PUP.zip

Link to post
Share on other sites

This is not a false positive.

 

All the offers are prechecked to install the bundled software.

 

If the user just clicks through the accept and install they will end up with every offer.

 

the getnow updater part is greyed out which is decieving.

 

post-1495-0-58413600-1434380097_thumb.pn

 

post-1495-0-23827600-1434380109_thumb.pn

 

post-1495-0-96816300-1434380197_thumb.pn

 

post-1495-0-46878600-1434380237_thumb.pn

 

Even unselecting all offers i still ended up with linkey downloaded.

 

please see here for our pup policy.

 

https://www.malwarebytes.org/pup/

 

 

 

Link to post
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.