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MBAE 1.06 conflict with Ghostery under IE


aznnorth
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Issue keeps happening. Using free version MBAE. Each time when loading IE (latest version) it keeps shutting down saying windows cancelling process then browser closes. I thot this issue was solved a year ago but issue keeps happening. When using premium trial version I was able to disable the shield for IE and voila... IE has no issues loading up. However under freebie version, the disabling shield function is not available (argh!!) as it is only in the premium version.

 

Anyone know how to solve this?? Thanx. 

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Thanks!

 

Unfortunately nothing weird stands out from the logs, so I think you might have stumbled with a new bug or conflict.

 

Could you please run these troubleshooting steps to try to determine the problem?

 

1- Stop and/or close AVG completely and re-test. Does IE open now?

2- Stop and/or close Radialpoint SafeCare and re-test. Does IE open now?

3- If none of the above works, stop MBAE, open IE and disable IE's add-ons one-by-one by clicking IE -> Internet options -> Programs -> Manage add-ons -> selecting an add-on and clicking Disable. Then close IE, start MBAE and open IE. Repeat for each add-on.

 

Thanks for helping us find this bug.

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Thanks!

 

Unfortunately nothing weird stands out from the logs, so I think you might have stumbled with a new bug or conflict.

 

Could you please run these troubleshooting steps to try to determine the problem?

 

1- Stop and/or close AVG completely and re-test. Does IE open now?

2- Stop and/or close Radialpoint SafeCare and re-test. Does IE open now?

3- If none of the above works, stop MBAE, open IE and disable IE's add-ons one-by-one by clicking IE -> Internet options -> Programs -> Manage add-ons -> selecting an add-on and clicking Disable. Then close IE, start MBAE and open IE. Repeat for each add-on.

 

Thanks for helping us find this bug.

 

1. No effect. 

2. What is Radialpoint safecare? What software associated?? Cannot find any file/program related to this.

3. BINGO!!  It's Ghostery. When disabled.. IE works with MBAE on. 

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1. No effect. 

2. What is Radialpoint safecare? What software associated?? Cannot find any file/program related to this.

3. BINGO!!  It's Ghostery. When disabled.. IE works with MBAE on. 

 

But I have Ghostery on in FF and Chrome, no issues with MBAE, just with IE.

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